w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s
Issue | Possible cause | Resolution |
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I have just brought my new | By default, no user has write | The FTP permissions must be |
NAS appliance up on the | privileges on the default FTP | configured using the |
network, but I am unable to | site. | Microsoft Management |
upload files using FTP even |
| Console (MMC). To get to |
though I am the |
| the MMC, click Computer |
administrator. |
| Management on the |
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| Advanced Administration |
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| Menu, which is available |
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| through Terminal Services. |
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| See the online help for specific |
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| information about configuring |
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| this service. |
I have deleted an FTP share and folder from my NAS appliance. However, when I use Terminal Services to confirm the removal, I can still see the shared folder in the FTP section of the MMC.
By default, this folder is not deleted by the PowerVault NAS Manager.
Manually remove this listing from the listed shared folders in the FTP section of the MMC.
I cannot use the Back button | This feature is not supported. | Use the Previous Topic link to |
in Netscape Navigator for the |
| navigate back to earlier topics. |
Online Help in the PowerVault |
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NAS Manager. |
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I am using Netscape Navigator | The page has not finished | Use one of the following |
to administer my NAS | loading. | resolutions: |
appliance through the |
| • Wait for the page to finish |
PowerVault NAS manager. A |
| loading |
long gray bar at the bottom of |
| • Refresh the page several |
the screen is covering the OK |
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| times. | |
and Cancel buttons. |
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Troubleshoot ing
