Dell 750N. 755N manual Using the Administer This

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Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s

Issue	Possible cause	Resolution
I have deleted a persistent	In some environments, the	Wait a few seconds and refresh
image, but when the	Persistent Images page in the	the page. You should see that
Persistent Images page	PowerVault NAS Manager	the persistent image you
redisplays I can still see the	refreshes too quickly.	deleted is no longer listed.
persistent image. If I try to
delete it again, I get a blank
page.

w w w . d e l

I tried to clear the FTP log or the Web (HTTP) Shares log in the Maintenance section of the PowerVault NAS Manager, but I received an error message and the log was not cleared.

These logs are currently locked by the NAS appliance for the FTP service and to support the PowerVault NAS Manager. These logs cannot be cleared in the PowerVault NAS Manager.

Connect to the NAS appliance using Terminal Services and clear these logs using MMC. You can access MMC by clicking Computer Management on the Advanced Administration Menu, which is available through Terminal Services.

While viewing the properties	You were already in the	Select Cancel or click Back of
of a user, I selected the	General area and the page did	your browser. Next, reselect
General tab. The fields for	not refresh properly.	the user for whom you wanted
this user are now all blank.		to view properties.
While updating client access	Only the All Machines	Add the appropriate clients
to an NFS share, the option to	category options are displayed	and select OK. After you have
select No Access is displayed,	during this update.	added the client, navigate
but the option to select Root		back to the NFS tab for this
is not.		share and select the correct
		options for the individual
		Client Machines.
From a Macintosh client, I	The internally generated	You can administer the NAS
cannot connect to the	certificate is not supported by	appliance using the address
administration part of the	Internet Explorer for	HTTP://<servername>:1278;
PowerVault NAS Manager	Macintosh.	however, this is a nonsecure
using the Administer This		link.
Appliance link on the HTTP
Shares page of the PowerVault
NAS Manager.

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Troubleshoot ing