Tr o u b l e s h o o t i n g | Dell 750N. 755N specs

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S E C T I O N 9

Tr o u b l e s h o o t i n g

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Dell 750N. 755N manual Tr o u b l e s h o o t i n g

Contents

Support.dell.com System ADMINISTRATOR’S GuidePage Contents Advanced Disk and Volume Management Using Array Manager Launching Array Manager From the NAS Manager System Management Dell ActiveArchive Advanced Features Online Server Diagnostics Troubleshooting Tables Preface Warranty and Return Policy Information Other Documents You May Need Safety, Regulatory, and Warranty Information Typographical Conventions Notational Conventions Example del drive path filename /p T r o d u c t i o n Boot Process Basic Configuration System ConfigurationAdministrator User Name and Password Configuring Your System Using a Serial Connection Configuring Your System With Dhcp Click Properties Click Configure Configuring Your System Using the Kick-Start Utility Local Remote IP NetworkRemote Diskette Method 1 Configuring NAS Appliances Remotely Configuration Methods Click Dell OpenManage Kick-Start Int roducti on Configuring NAS Appliances Over an IP Network Method 2 Configuring a NAS Appliance Locally Click Enter Configuration Information Disabling the Kick-Start Utility Click Terminal Services NAS Manager Status Area Basic Navigation Menu Bar How To Find Online Help Managing Shares Using Shares Adding a Share Removing a Protocol From the Share Modifying Share PropertiesRemoving a Share Using the PowerVault Advanced Administration Menu Click Disk Quota Retrieving Your Service TagDisk Quotas Enabling Disk Quota Management Adding Disk Quota Entries Removing Disk Quota Entries Modifying Quota Properties File Download dialog window, select Save this file to disk Using LogsManaging Logs Downloading Log Files Modifying Log Properties Viewing Downloaded Log FilesComputer Management window opens Viewing Log Entry Details Clearing Log Files Using Other Languages Shutting Down the NAS Appliance Managing VolumesCreating a Volume Expanding a Volume Preparing a Volume for Expansion Viewing Volume Properties Deleting a Volume Creating a Hotspare Managing DisksListing Available Disks Rescanning for Disks Viewing Disk Properties Freeing a HotspareForcing a Disk Online Advanced Disk Volume Management Using Array Manager Array Manager Common Tasks Creating a New VolumeDeleting an Existing Volume Left Pane Expanding an Existing VolumeArray Manager Console Right Pane Launching Array Manager From the NAS Manager Creating Virtual Disks Recommended Virtual Disk ConfigurationManaging Disk Arrays Select Disks and Virtual Disk Attributes screen displays Deleting Virtual Disks Click Add Member Reconfiguring and Managing Virtual DisksUsing Add Member Using Change Policy Using Transform Type Click Initialize Using Check ConsistencyClick Check Consistency Initializing Virtual Disks Rebuild Array Disk CommandsFormat Click Assign Global Hot Spare Assign Global Hot SpareUnassign Global Hot Spare Online Array Disk Properties General Controller CommandsOffline Array Disk Prepare to Remove Flush Cache Enable SoundDisable Sound Rescan Controller Writing a Disk Signature Disk ManagementRebuild Rate Upgrading a Basic Disk to a Dynamic Disk Merging Foreign Disks Volume ManagementReactivating Dynamic Disks Formatting a Partition or Volume Volume OverviewChecking Partition or Volume Properties Creating a Dynamic Volume Working With Dynamic VolumesDelete a Partition or Volume Advanced Disk and Volume Management Using Array Manager Extending a Dynamic Simple or Spanned Volume System Management Dell OpenManage Remote Assistant Card Click Soft Reset Click Configure Drac CardClick Edit Config File Alert Log Messages From Dell OpenManage Server Agent Configuring Snmp Community Properties Configuring Snmp Agent Properties This? System Recover y, Backup, and Restore Reinstalling the Operating System Recovery From System Failure Initial System Setup System State Backup and Restore Restoring System State Data Click MaintenanceBacking Up System State Data Click Advanced Click Restore WizardClick Import File Click Browse Select file to catalog window displays Click Always replace the files on disk Windows 2000 Backup and Recovery ToolsSupported Third-Party Backup Software Advanced Restore Options window displays Installing Veritas Backup Exec Third-Party Backup Software for Network BackupsThird-Party Backup Software for Local Backups Installing Network Accelerator Agents Using Veritas Backup Exec Remote Administrator Installing Veritas Backup Exec on the NAS Appliance ARCserve 2000 Product Explorer window displays Installing ARCserveARCserve Quick Access window displays Click Permissions Backing Up Persistent Images Limitations on Backing Up Persistent Images Restoring Persistent Images From Tape Backup Double-clickUnknown Tape Device Installing Drivers for PowerVault Tape Drives Click Update Driver Upgrade Device Driver Wizard displays Installing Drivers for PowerVault Tape Drive Media Changers Double-clickUnknown Medium Changer Dell ActiveArchive Introduction to Persistent Images Persistent Image Considerations Persistent Image Retention WeightsCache File Cache Thresholds Storing Persistent Images Accessing Directories, Folders, and FilesAllowing User’s Access to Persistent Images Click Volume Settings Preparing Your Volumes for Persistent Images Click Persistent Images Scheduling Persistent ImagesDisplaying the List of Persistent Images Adding Persistent Images to the Schedule Editing the Properties of a Persistent Image’s Schedule Deleting a Persistent Image Schedule Taking a New Persistent Image on Demand Using Persistent Images Deleting a Persistent Image Setting Persistent Image Retention WeightsSelect the Retention weight Configuring Persistent Image Volume Settings Configuring the Persistent Image Global Settings Accessing Stored Persistent Images in ActiveArchive Click Restore Persistent Images Restoring Volumes From an Existing Persistent Image Advanced Features Installing Multilanguage User Interface MUI Support Close the Advanced Administration Menu by clicking Exit Installing and Configuring Support for Other Languages Network Adapter Teaming Click Create Team Removing an Adapter From a Network Team Creating Network Teams Using the Intel PROSet Utility Removing Network Teams Using the Intel PROSet Utility Click Action and click Change Team Mode Services for Unix Unix Utilities Server for Network File System NFS Telnet Server AuthenticationAdministration Mode of Operation allows you to choose Console or Stream User Name Mapping Services For Unix MMC ConsoleActiveState ActivePerl Specify the Windows Domain Close the Advanced Administration MenuDefining Maps Workgroup Map MaintenanceClick Map Maintenance Basic Scenarios Domain Microsoft UAM VolumeInstalling User Authentication File Server for Macintosh AppleTalk Protocol Adapter Binding Click Continue in the Installer Welcome screenClick Chooser on the Macintosh Apple menu Adapter Bindings Frame Type and Network Number Services for NetWareConfiguring the NWLink IPX/SPX Compatible Protocol Internal Network Number Windows 2000 Msdss Domain Controller Microsoft Directory Synchronization Services Small Environment Outline of the Deployment Procedure Advanced Features On the Migrate tab, click Migrate Medium-Sized or Large Environment Advanced Features Uninterruptible Power Supply UPS Click Display a list of known drivers for this device Upgrading to a Multiprocessor System Server Certificates Using Secured Socket LayersIntroduction to SSL Certificates Using a Custom Certificate PowerVault 750N/755N Certificate Console Redirection On the Maintenance page, click Terminal Services Software Requirements Configuring Console Redirection on the SystemMinimum Hardware and Connection Requirements Select Bits per second Configuring Console Redirection on the Client SystemConfiguring the Ports Configuring the Terminal Settings Configuring Special Keys Rebooting the System Advanced Features Key Supported Sequences Esc Shiftow Click Defragment Now Defragmenting a Volume Containing Persistent ImagesClick Exit to close the Advanced Administration Menu Click ActiveArchive Click Schedules Click Defragment Exit Terminal Services Client Advanced Features Online Ser ver Diagnostics NIC Features Installing the Online Server Diagnostics Click Online Server Diagnostics Using the Online Server DiagnosticsInstalling the Java Runtime Environment Starting the Online Server Diagnostics Running Online Server Diagnostics Configuring Online Server Diagnostics Learning About Diagnostic Tests Exiting Diagnostics Tr o u b l e s h o o t i n g Administer My Appliance Troubleshooting Terminal Services Advanced Administration Menu Management on Administrator’s Guide Using the Administer This Troubleshooting W . d e l l . c o m s u p p o r t . d e l l . c o m D ex Snmp Volume Index