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Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s

Issue

Possible cause

Resolution

 

 

 

Every time I try to do a

The problem you will

Ignore this error. The System

directory listing from an NFS

experience has to do with a

Volume Information directory

client on the root of a system

System Volume Information

is not used by NFS clients or

volume, I get an error

directory, created by Microsoft

your system by default.

message, usually

Index Server. The NFS service

 

Permission Denied.

does not have access to this

 

 

directory, and returns an error

 

 

to the client when trying to

 

 

list its properties.This issue

 

 

only occurs when sharing the

 

 

root of a drive letter.

 

 

 

 

I have just changed the IP

Although the IP address

Close Microsoft Internet

address of my system and now

changed, your local host is still

Explorer (or for Linux only,

I cannot administrate it

trying to communicate with

Netscape 6.0 or later). Re-start

through PowerVault NAS

the system using the old IP

the PowerVault NAS Manager.

Manager.

address.

 

 

 

 

In PowerVault NAS Manager if

Cancel does not dynamically

If an operation has been

I click OK and then click

stop an update to the system

performed in error, the system

Cancel, it doesn't seem to

after you click OK.

administrator must change

cancel the operation.

 

the setting back manually.

 

 

 

I see the following error

This is an issue with the

Connect to the system via

message in the event log: WMI

WDAP Performance library

Terminal Services Advanced

ADAP was unable to

and is documented on

Client and open a local

load the winspool.drv

Microsoft’s Web site.

command prompt. Enter the

performance library

 

following:

due to an unknown

 

WINMGMT/CLEARADAP.

problem within the

 

When the prompt returns,

library: 0x0.

 

enter

 

 

WINMGMT/RESYNCPERF

 

 

winmgmt service PID.

 

 

 

I have noticed that my Dell

The maximum log file size has

Use Dell OpenManage Array

OpenManage Array Manager

been exceeded because the

Manager to clear the logs

Log file has exceeded it's

notification message can not

periodically.

maximum log size.

be seen and cleared through

 

 

Terminal Services or

 

 

PowerVault NAS Manager.

 

 

 

 

9-4

Troubleshoot ing

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