w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s
Issue | Possible cause | Resolution |
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Every time I try to do a | The problem you will | Ignore this error. The System |
directory listing from an NFS | experience has to do with a | Volume Information directory |
client on the root of a system | System Volume Information | is not used by NFS clients or |
volume, I get an error | directory, created by Microsoft | your system by default. |
message, usually | Index Server. The NFS service |
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Permission Denied. | does not have access to this |
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| directory, and returns an error |
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| to the client when trying to |
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| list its properties.This issue |
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| only occurs when sharing the |
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| root of a drive letter. |
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I have just changed the IP | Although the IP address | Close Microsoft Internet |
address of my system and now | changed, your local host is still | Explorer (or for Linux only, |
I cannot administrate it | trying to communicate with | Netscape 6.0 or later). |
through PowerVault NAS | the system using the old IP | the PowerVault NAS Manager. |
Manager. | address. |
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In PowerVault NAS Manager if | Cancel does not dynamically | If an operation has been |
I click OK and then click | stop an update to the system | performed in error, the system |
Cancel, it doesn't seem to | after you click OK. | administrator must change |
cancel the operation. |
| the setting back manually. |
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I see the following error | This is an issue with the | Connect to the system via |
message in the event log: WMI | WDAP Performance library | Terminal Services Advanced |
ADAP was unable to | and is documented on | Client and open a local |
load the winspool.drv | Microsoft’s Web site. | command prompt. Enter the |
performance library |
| following: |
due to an unknown |
| WINMGMT/CLEARADAP. |
problem within the |
| When the prompt returns, |
library: 0x0. |
| enter |
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| WINMGMT/RESYNCPERF |
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| winmgmt service PID. |
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I have noticed that my Dell | The maximum log file size has | Use Dell OpenManage Array |
OpenManage Array Manager | been exceeded because the | Manager to clear the logs |
Log file has exceeded it's | notification message can not | periodically. |
maximum log size. | be seen and cleared through |
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| Terminal Services or |
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| PowerVault NAS Manager. |
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Troubleshoot ing