Epson 7000 Troubleshooting Based on Your Printout, Remove Paper, Option I/F Error, DOT Missing

EPSON Stylus Pro 7000 Revision B

REMOVE PAPER

†Problem

Printer cannot perform cleaning because of thick paper. (The printheads are too far away from the Cap Assembly.) This error occurs under the following conditions.

„Thick paper is loaded when the periodic/timer cleaning operation is supposed to begin.

„The printer attempts to print on thick paper when the periodic/timer cleaning operation is supposed to begin.

„You turn on the printer and the thick paper is loaded.

„You attempt to perform a manual cleaning operation when thick paper is loaded.

†Solution

Remove thick paper and push the Release lever down. (This causes the cleaning to operation to start and “Wait” appears on the display.) After the cleaning operation is finished, “Paper Out” appears. Load thick paper.

OPTION I/F ERROR

†Problem

An unsupported Type-B interface card is installed.

†Solution

Turn off the printer, remove the unsupported card, and install a supported card.

3.5 Troubleshooting Based on Your Printout

This section describes conceivable print quality problems that may occur with this printer and the troubleshooting points for those errors.

Table 3-25. Diagnosing trouble based on printout

Description	Refer to
Dot missing	page 103
Uneven printing/poor resolution	page 104
Smudged or marred printout on front side	page 105
Smudged or marred printout on reverse side	page 105
White/black banding	page 105

DOT MISSING

When the printer is not used for a long period of time, the ink in the nozzles can dry up and clog the nozzles. Clogged nozzles cannot fire ink and cause the dot-missing problem in printed documents. If the printhead nozzles do not clear after attempting multiple cleaning operations, check the following points.

1.If there is no output at all or only some the colors print, perform a Cleaning operation (as described in Chapter 5 or as described in the user’s guide or printer software.)

2.Perform ink charging again

Enter the Self Diagnostic mode (as described in Chapter 5) and select the Initial Fill from the cleaning menu. This forces ink through the printheads to clear clogged nozzles.

C A U Do not charge ink too often as this operation consumes a lot of ink. Each head consumes about 90ml per operation.

Troubleshooting Troubleshooting Based on Your Printout 103