Epson 7000 service manual Errors That Require a Service Technician, Maintenance Call, Service Call

EPSON Stylus Pro 7000 Revision B

3.3 Errors That Require a Service Technician

MAINTENANCE CALL 0100

†Problem

The waste ink pads are almost full, causing a warning error. The printer can continue printing, but this messages overrides status messages such as Ready or Printing.

†Solution

Replace the following parts and reset the counters as described below

„Waste Ink Pads

„F Box

„Pump Assembly

„Cap Assembly

„Cleaner, Head

„From Maintenance Mode 2 enter the Counter Init. Menu and initialize the Waste Ink counter and Cleaning counter.

SERVICE CALL 00000100

†Problem

The waste ink pads are completely full, causing a fatal error. The printer stops printing.

†Solution

Replace the following parts and reset the counters as described below

„Waste Ink Pads

„F Box

„Pump Assembly

„Cap Assembly

„Cleaner, Head

„From Maintenance Mode 2 enter the Counter Init. Menu and initialize the Waste Ink counter and Cleaning counter.

SERVICE CALL 00000101

†Problem

A printer part has exceeded its useful life, and to prevent damage to other parts as well as abnormal operations/printouts, an error occurs. This error occurs when the CR Motor has reached 2.5 million passes, and this indicates the ink tubes should be replaced due to excessive wear and tear.

†Solution

To make sure the ink tubes are not worn out, verify no part of any of the tubes shows wear, is loose, or leaks ink anywhere, especially the tube area between the printheads and the ink pipes.

SERVICE CALL 00010000

†Problem

PF motor encoder check error

The PF motor makes small revolutions clockwise and counter- clockwise. When it turns, the printer checks the rotary encoder (inside the motor) output signals to make sure the motor is turning at the correct speed/distance. If the encoder sends an incorrect signal, an error occurs.

†Solution

Make sure there is nothing blocking the grid rollers. If that does not solve the problem, check the PF motor encoder connection. If there still is a problem, try the following.

„Check and adjust the PF Belt tension

„Replace the PF motor

„Replace the Main Board

Troubleshooting Errors That Require a Service Technician 93