Epson Stylus PRO
Page
Precautions
About This Manual
Symbols Used in This Manual
Revision Status
Contents
Operating Principles
Disassembly & Assembly
Maintenance
Product Description
Epson media Slide Bar Resolution Dot Mode Speed
Features
Throughput Speed
Standard Accessories
Consumable Products & Options
Consumables & Options
Name Code Product
Print Specifications
Printing Specifications
Character Specifications
Print Area and Speed
Paper Specifications
Roll Paper Specifications
Epson Special Paper
Should be smooth
CUT Sheet Specifications
Size Dimensions W x H
Supported Cut-Sheet Paper
Cut-Sheet Availability
Optimal Margin Settings
Printable Area
Printable Area
Printable Area
Electrical Specifications
10. Electrical Specifications
Situation Temperature
Ink Cartridges
TEMPERATURE/HUMIDITY
Humidity % Temperature C
Reliability
Environmental Conditions
Controller
Vibration & Shock
12. Vibration and Shock
Condition Vibration Shock
Conformity/Safety Approvals Acoustic Noise
Interfaces
CE Marking
Parallel Interface Compatibility Mode
13. Parallel Interface Specifications
Data Transmission Timing
Description
Parallel I/F mode Time required
14. Data transmission times
15. Typical tack time
Parameter Minimum Maximum
16. Connector Pin Assignments and signals Forward Channel
Pin Signal Return Functional Description Name Out
Parallel Interface Nibble Mode
17. Transmission Specifications
18. Connector Pin Assignments Reverse Channel
Pin Signal Name Return Functional Description Out
Parallel interface ECP mode
19. Transmission Specifications
20. Connector Pin Assignments ECP Mode
21. USB connector pin assignments and signals
Pin no Signal name In/Out Description
4 USB
Pin #2
TYPE-B Optional Interface
Preventing Data Transfer Time-Outs
Interface Selection
Printer Dimensions & Weight
Setup Guidelines
Cutter Specifications
Button Function SelecType Power-On Second function Normal
Control Panel
Buttons
22. Buttons and Functions
23. LED Indicator Lights
LED Indicators
Status Condition
Indicator Status in Normal Mode
24. Operate Indicator
25. Paper Out Indicator
26. Pause Indicator
28. Paper Source Indicator
Control Panel Messages
29. Control Panel Messages
Display Message Meaning
Panel Display Priority
Loading Paper
30. SelecType Menus
SelecType Settings
Display Message For details, see
31. Printer Setting Menu
Printer Setting Menu
Display Message Options
Test Print Menu
Nozzle check
Status sheet
32. Test Print Menu
33. Cutter Life Value
Printed Value Meaning
Paper Configuration Settings
35. Paper Config. Menu
Printer Status Menu
Detecting Paper Thickness
Cutter Replacement Menu
36. Cutter Replace Menu
Head Alignment Menu
Head Alignment sections
Maintenance Request
ADJUST. Patt
37. Head Alignment Menu
Display Messages
38. Service Errors
Service Requests
Service Code Explanation
Maintenance And Diagnostic Modes
Maintenance Mode
39. Maintenance Mode
Following explanations regarding control panel service
LCD Message Description Decimal
40. Maintenance Mode 2 Nvram counter value menu
LCD Message Description
SELF-DIAGNOSTIC Mode
Firmware Update
Information contained in this section is not to be shared
Jumper Settings
41. Jumper Settings
Type Number Setting
Initialization
Transportation Mode
Operating Principles
Component List & Illustrations
Print Mechanism Components
Printer Mechanism Components
Part Drive voltage Description
Epson Stylus Pro
Carriage Components
Edge sensor Underneath carriage Control Panel
Paper Feed Path & Components
Paper Set Lever Rear sensor Front sensor Paper suction Fans
Main board Power supply Board
Pump
Description of Components
Carriage Movement
Carriage Linear Encoder Flag Fence Home Position Sensor
Carriage
Carriage & Carriage Components
Screw Cutter height guide
Cutter
Paper Feed Assembly
PF Rail
PAPER-FEEDING-RELATED Sensors
Detected Sensor Signal Output Signal Thickness Strength
Paper Thickness Detection
CR Lock HeadCap Assembly Cleaner Pump Assembly
Maintenance Assembly
Flushing box Pump
CR Lock Mechanism
INK-RELATED Sensors
Ink Supply Mechanism
Ink Low Sensor
Motor Driver Front cover Open Cover open Flag
Cover open sensor
Motor Driver
Cover
Print Mode Carriage Speed
Printer Mechanism Operation Outline
Carriage Mechanism
Print Speed
Platen GAP Mechanism
17. Platen Gap Control
Determining PG Settings
Platen Gap Settings
Control Panel Command Paper Actual Platen
Setting Setup Gap Position
Yes
Paper Feed Mechanism
Stops
Black line = paper Detection
InHP? Yes
Left-top edge Right-top edge Perform regular flushing
Paper exists? Yes
20. Paper-size detection of leading edge
Epson Stylus Pro Revision B
21. C299MAIN Board-Circuit Block Diagram
Summary of Control Circuit Operations
Control Circuit Operation
Name/Code Location Function
PS Board Signal Summary
Power Supply Board Summary
Signal Name Condition Function
Troubleshooting
Diagnosing the Problem
Outline
First
Remember
Maintenance Errors
Service Errors
Service Errors
Troubleshooting Using the Error Messages
LCD Panel Error Messages
LCD message Status Type Refer to
Nvram
Messages That Indicate Service is Necessary
Error Code Description Refer to
Ink Low
Error Type Message Refer to
LCD
Errors
Maintenance Call nnnn
No Paper Loaded
Paper Path Command and LED Indicators
PP Command Roll Sheet Auto Cut No Cut
Please Load
10. Please Load Paper
12. Cover Open
13. Paper Not Cut
14. Paper Skew
15. Correctly Load Paper
16. Return Paper Lever
17. Load Ink Cartridge
18. Replace Ink Cartridge
Cause the ink counter to function improperly
19. No Cartridge
20. Option I/F Card
21. Remove Paper
22. Cannot Print
Fatal Errors
23. Fatal Error
24. Fatal Error Code List
Code Description Refer to
Maintenance Call
Errors That Require a Service Technician
Service Call
Epson Stylus Pro Revision B
Epson Stylus Pro Revision B
Epson Stylus Pro Revision B
Service Call 0001000A
Service Call 0001000B
Service Call 0001000C
Service Call 0001000D Service Call 0001000E
Service Call 0002000B Mail BOX Memory Error
INK LOW
General Errors
Paper OUT
Load XXX Paper
Load Paper
Paper JAM
Cover Open
Paper not Straight
Paper not CUT
Reload Paper
INK OUT
Please Lower Lever
No INK Cartridge
Troubleshooting Based on Your Printout
Option I/F Error
Remove Paper
25. Diagnosing trouble based on printout
Before you uninstall the Main Board or a printhead, make
Uneven PRINTING/POOR Resolution
E When using the Adj.B or C Head Slant as well as
Smudged or Marred Printout Reverse Side
Smudged or Marred Printout Front
White or Black Banding
Disassembly & Assembly
Summary
Disassembly & Assembly Summary 108
Disassembly & Assembly Summary 109
Tools
Necessary Tools
Front Bottom
Tool Part Code
Screws
Screw List
Type Color Description
Disassembly Flow
Remove Panel & Housing
Remove Circuit Board
Disassemble Printer Mechanism
Removing the Housing
Panel Unit Removal
Side Cover Removal
Panel Unit
Hook
Lever opening cap
Roll Cover One Screw
Screws
One screw on inside of right cover
Side Cover Paper Set Lever Position
1.4 I/C Holder Cover Removal
One Roll Cover
Two screws
Three Side Cover Screws
Two Top screws Cover
Top Cover Removal
Top Cover Three screws
Rear Cover Removal
Two screws Optional
Paper Guide L2 Removal
Two
Roll Paper Cover Removal
Roll Paper Cover Two
Spindle support
Roll Paper Cover Brake pin
Front Cover Removal
Spring catch Ring
Support shaft
Front cover Support shaft
Power Board Removal
Power Supply Board Connectors
Connector # Pins Color Connection
Circuit Board Removal
C299MAIN Board Connectors
2.2 C299MAIN Board Removal
Clamp 1 Clamp 2 Clamp
Assy
Disassembly of the AC inlet
AC Inlet Removal
Printer Mechanism Disassembly
Do not remove or loosen the screws that secure the CR
Two waste ink tubes Flushing Tube Waste ink box clamp
Replacing the Waste Ink Pads
Waste Ink Box
31. Disassembly of the Waste Ink Box
Waste ink Box clamp Three hooks
Removing the Suction Fans
Suctions fans One screw Fan duct Two
Printer uses two printheads, B Head and C Head,
Replacing the Printheads
Carriage Cover Cutter Two
Ink tubes
Screwdriver
Sight of the printhead ID when looking at the ID level
From straight in front, the printhead is not installed
Properly
Head
Removing the CR Board Assembly
CR board guide Screw, ground line, and washer Three screws
FFC to printheads
CR Board
Removing the Cutter Housing
44. Cutter Housing Inner Face
43. Cutter Housing Outer Face
Removing the Cutter Solenoid
Cutter shaft
Cutter cap
Cutter not
Removing the CR Encoder Sensor
Removing the PEdge Sensor
CR Encoder Sensor One screw
One screw PEdge sensor Inner Face
Removing the Ink Cartridge Holder & Slots
Before removing and ink cartridge slot, drain the ink as
Side frame
Ink tube cover Two Screws
Holder Frame Cover-open Sensor One screw
M3x6 M4x6
Holder Frame One screw M3x6 One screw M4x6
Two Screws Six screws
Ink pipes
Two screws Slot frame
Slot frame Hooks
Removing the Ink Cartridge Sensor
Slot needle Two Screws M3x6Ink Low Sensor One screw M3x10
CR Timing Belt Motor Four screws
Removing the CR Motor/Pulley Assembly
Belt Shaft
Removing the PF Motor Assembly
Reduction Pulley PF Timing
Screws M4x10 Motor PF Motor
Bracket
Removing the Maintenance Assembly
When you replace the Maintenance Assembly, ink may spill
Harness Maintenance Base
Clamp For Panel
Cleaner Head
Maintenance Base Assembly Screws M4x6
Pump Motor Assembly Cap Assembly Flushing Box
Pump Assembly
Good seal
Removing the Pump Motor Assembly
Pump Motor Assembly Clamp Screws M3x8
Removing the Cap Assembly
Assembly Tubes connect
Cap part
Here
Removing the Cleaner Head
Removing the Pump Assembly
Tweezers Pump Assembly
Removing the Flushing Box Assembly
Screw M3x6 Flushing Box Assembly
Removing the Headslide Sensor Assembly
Clamp on Maintenance Base
SensorScrew AssemblyM3x6
Clamp 2/4 Clamp 1/4
SensorConnector
Removing the Crhp Sensor
Connector Sensor Bracket Screw M3x6 Hooks
Removing the Release Sensor/PTHICK Sensor
Sensor Assembly
Removing the PFRONt Sensor Assembly
Screws M2x8
Removing the Prear Sensor Assembly
81. Removing the Paper Guide U
Removing the Cover Sensor Assembly
Screws M2x12 Cover Sensor Cover SW Assembly Holder
Adjustment
Adjustment Outline
Adjustment Tools
Adjustment Tools
Before starting any adjustment procedure, find
Service Parts & Required Adjustments
Adjustment Items
Service Adjustment Items Refer to Operation
Parameter Backup
Adjustment Steps
Requirements for Parameter Backup
Backing UP Parameters from Main Board to PC Card
Downloading Parameters from PC Card to NEW Board
End Error
BACKUP/DOWNLOAD Error Recovery
Range of Backed UP Parameters
Firmware Update
Paper Source + Cut/Eject + Cleaning
Updating Firmware VIA the PC
After updating the firmware, the printer must perform an
Updating Firmware from a Memory Card
Self-Diagnostic Mode Controls
Self-Diagnostics
Normal Self-Diagnostic Meaning Function
Self-Diagnostic Mode Menus
Self-Diagnostic Menus
Do not attempt the D/A Revision or Head Signal test. These
Test Menu
Test Menu Items
Test Item Description
Version
Control Panel
Sensors
Sensor Menu Options
Sensor Adjustment
Sensor Volume Adjustment
PEdge, PFront, and PRear Sensor Adjustment
Pedge Sensor adjustment
Pfront & Prear Volume Adjustment
Pfront Sensor Prear Sensor
FAN
Encoder
Elec
Maintenance Record Items
Revision and Head Signal
10. Adjustment Menu Items
Adjustment Menu
Adjustment Item Description
Adjustment Self-Diagnostic Mode Menus 175
ADJ CAP Position
ADJ Check Skew
Write D/A Value
ADJ Input Rank
Cleaning Standard Print Adj. Pattern
ADJ Check Nozzle
Please Set Paper
Printing Pattern Nozzle Check End
Head check pattern Bad
ADJ X Head Slant B/C Heads
Slant Check End
Adjustment Self-Diagnostic Mode Menus 180
ADJ B/C Head Height
Set
Adjustment Self-Diagnostic Mode Menus 182
ADJ BI-D
Correct
BiD, XXX, Y, Z O Y=N or M
Enter Adjust Print Printing Pattern
Bi-D End
11. Bi-D Adjustment Items
Description Number
Adjustment Self-Diagnostic Mode Menus 186
Head GAP Adjustment
12. Head Gap Adjustment Items
Please Set Paper Printing Pattern Gap XXX Y
Gap Check End
Flush Point Adjustment
Flushing Point 123
Feed Adjustment
Enter Adjust Print
Printing Pattern Length 1000.0mm
1000mm
ADJ TOP & Bottom
Bottom margin Top margin Side Margin Feed Direction
Printing Pattern Top Length 0mm
Bottom Length 15.0mm Side Margin
ADJ Rear Sensor Position
Please Set Cut Sheet
Printing Pattern Paper Width 627mm
RearSen. Pos +3mm
Test Pattern Print
13. Printed Items in the Test Pattern
Print Nozzle Check
Print Adj. Variable
Adjustment
Clean Head Drain INK
Minutes
14. Counters Reset by Counter Clear
Cleaning Menu
Counter Clear
Update Items
Print Menu
Parameter Menu
Initialize Items
Adjustment Self-Diagnostic Mode Menus 196
Mechanism Adjustment
15. Necessary Mechanism Adjustments
Parts Adjustment Necessary Tools Refer to
Thick
CR Timing Belt Tension Adjustment
PF Timing Belt Tension Adjustment
CR Tension Bracket
Secure the screws
Thick Sensor Assembly Adjustment
Paper Feed ↓ + Cut/Eject + Cleaning
16. P Thick Sensor Operation Check
Trigger arm
Cover Open Sensor Assembly
17. Cover Sensor Assembly Check
Flag Cover switch Holder
Front Cover LCD Message
Extracting the USB-ID Copy Program
USB ID Copy/Backup
After Extracting the Program
When performing either of the following procedures, do not
Running the Program
Copying the ID to the NEW Board
Generating NEW ID & Writing IT to the NEW Board
Maintenance
General Maintenance Issues
Due to the printer’s size, when performing any service or
Periodic Maintenance Items
Parts That Require Periodic Replacement
When replacing the waste ink pads, replace the pads
Product Life Information
Important Maintenance Items During Service Operations
Items to be Checked During Maintenance/Service
Lubrication and Glue
Grease and Glue Application
Appendix
Wiring Diagrams
Board Connector Description
Electrical Circuit Connector List
CN8WHT
Parts List
Parts List
Ref. # Part Name Quantity
Adjust Lever C
Adjust Lever B
Adjust Lever
CLEANER,HEAD,ASP
Frame ASSY.,NEEDLE
INK Sensor K Assy
INK Sensor C Assy
INK Sensor M Assy
Roll Support R Assy
Roll Support L Assy
Branl Panel
Cover LID Assy
Exploded View Diagram
Frame Assembly
Epson Stylus Pro
ASS
EAD ASS
CR ASS
Rame Accessr
Mente ASS
PM-7000C No.7 Rev.01
Cable IDE
Appendix Exploded View Diagram 224
Appendix Exploded View Diagram 225
Component Layout
12. C299MAIN Board Component Layout of Component side
Appendix Component Layout 227
Circuit Diagrams
14. C299SUB Board Component Side
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