Revision Status

Revision	Issued Date	Description

Rev. A

Rev. B

February 17, 2000	First Release
April 12, 2000	Improved interface description (pg 31), nozzle check description (pg 43), paper thickness
	detection (pg 46), cutter replacement (pg 47), maintenance mode 2 description (pg 50),
	transportation mode (pg54)
	Fixed illustrations on pages 60, 61, 63, 71
	Fixed paper sensor volume adjustment
	Added parts list and lubrication points
	Added troubleshooting information regarding proper gap between cap and printhead
	Added troubleshooting information regarding the cutter housing and encoder sensor

Page 6

Image 6

Epson 7000 service manual Revision Status

Contents

Epson Stylus PRO Page Precautions About This Manual Symbols Used in This Manual Revision Status Contents Operating Principles Disassembly & Assembly Maintenance Product Description Features Epson media Slide Bar Resolution Dot Mode SpeedThroughput Speed Consumables & Options Standard AccessoriesConsumable Products & Options Name Code Product Character Specifications Print SpecificationsPrinting Specifications Print Area and Speed Epson Special Paper Paper SpecificationsRoll Paper Specifications Should be smooth Supported Cut-Sheet Paper CUT Sheet SpecificationsSize Dimensions W x H Cut-Sheet Availability Printable Area Optimal Margin SettingsPrintable Area Printable Area Situation Temperature Electrical Specifications10. Electrical Specifications Ink Cartridges Reliability TEMPERATURE/HUMIDITYHumidity % Temperature C Environmental Conditions 12. Vibration and Shock ControllerVibration & Shock Condition Vibration Shock Conformity/Safety Approvals Acoustic Noise Interfaces CE Marking Data Transmission Timing Parallel Interface Compatibility Mode13. Parallel Interface Specifications Description 15. Typical tack time Parallel I/F mode Time required14. Data transmission times Parameter Minimum Maximum 16. Connector Pin Assignments and signals Forward Channel Pin Signal Return Functional Description Name Out 18. Connector Pin Assignments Reverse Channel Parallel Interface Nibble Mode17. Transmission Specifications Pin Signal Name Return Functional Description Out Parallel interface ECP mode 19. Transmission Specifications 20. Connector Pin Assignments ECP Mode 4 USB 21. USB connector pin assignments and signalsPin no Signal name In/Out Description Pin #2 TYPE-B Optional Interface Preventing Data Transfer Time-Outs Interface Selection Printer Dimensions & Weight Setup Guidelines Cutter Specifications Buttons Button Function SelecType Power-On Second function NormalControl Panel 22. Buttons and Functions LED Indicators 23. LED Indicator LightsStatus Condition 25. Paper Out Indicator Indicator Status in Normal Mode24. Operate Indicator 26. Pause Indicator 29. Control Panel Messages 28. Paper Source IndicatorControl Panel Messages Display Message Meaning Panel Display Priority Loading Paper SelecType Settings 30. SelecType MenusDisplay Message For details, see Printer Setting Menu 31. Printer Setting MenuDisplay Message Options Status sheet Test Print MenuNozzle check 32. Test Print Menu 33. Cutter Life Value Printed Value Meaning Printer Status Menu Paper Configuration Settings35. Paper Config. Menu Detecting Paper Thickness Cutter Replacement Menu 36. Cutter Replace Menu Head Alignment Menu Head Alignment sections 37. Head Alignment Menu Maintenance RequestADJUST. Patt Display Messages Service Requests 38. Service ErrorsService Code Explanation 39. Maintenance Mode Maintenance And Diagnostic ModesMaintenance Mode Following explanations regarding control panel service 40. Maintenance Mode 2 Nvram counter value menu LCD Message Description DecimalLCD Message Description Firmware Update SELF-DIAGNOSTIC ModeInformation contained in this section is not to be shared Type Number Setting Jumper Settings41. Jumper Settings Initialization Transportation Mode Operating Principles Printer Mechanism Components Component List & IllustrationsPrint Mechanism Components Part Drive voltage Description Epson Stylus Pro Carriage Components Edge sensor Underneath carriage Control Panel Paper Feed Path & Components Paper Set Lever Rear sensor Front sensor Paper suction Fans Main board Power supply Board Pump Carriage Linear Encoder Flag Fence Home Position Sensor Description of ComponentsCarriage Movement Carriage Carriage & Carriage Components Screw Cutter height guide Cutter Paper Feed Assembly PF Rail Detected Sensor Signal Output Signal Thickness Strength PAPER-FEEDING-RELATED SensorsPaper Thickness Detection Maintenance Assembly CR Lock HeadCap Assembly Cleaner Pump AssemblyFlushing box Pump CR Lock Mechanism Ink Supply Mechanism INK-RELATED SensorsInk Low Sensor Motor Driver Motor Driver Front cover Open Cover open FlagCover open sensor Cover Carriage Mechanism Print Mode Carriage SpeedPrinter Mechanism Operation Outline Print Speed Platen GAP Mechanism 17. Platen Gap Control Control Panel Command Paper Actual Platen Determining PG SettingsPlaten Gap Settings Setting Setup Gap Position Paper Feed Mechanism YesStops Left-top edge Right-top edge Perform regular flushing Black line = paper DetectionInHP? Yes Paper exists? Yes 20. Paper-size detection of leading edge Epson Stylus Pro Revision B 21. C299MAIN Board-Circuit Block Diagram Summary of Control Circuit Operations Control Circuit Operation Name/Code Location Function Power Supply Board Summary PS Board Signal SummarySignal Name Condition Function Troubleshooting First Diagnosing the ProblemOutline Remember Maintenance Errors Service Errors Service Errors LCD message Status Type Refer to Troubleshooting Using the Error MessagesLCD Panel Error Messages Nvram Messages That Indicate Service is Necessary Error Code Description Refer to Error Type Message Refer to Ink LowLCD Maintenance Call nnnn ErrorsNo Paper Loaded Please Load Paper Path Command and LED IndicatorsPP Command Roll Sheet Auto Cut No Cut 10. Please Load Paper 12. Cover Open 13. Paper Not Cut 14. Paper Skew 15. Correctly Load Paper 18. Replace Ink Cartridge 16. Return Paper Lever17. Load Ink Cartridge Cause the ink counter to function improperly 21. Remove Paper 19. No Cartridge20. Option I/F Card 22. Cannot Print 24. Fatal Error Code List Fatal Errors23. Fatal Error Code Description Refer to Errors That Require a Service Technician Maintenance CallService Call Epson Stylus Pro Revision B Epson Stylus Pro Revision B Epson Stylus Pro Revision B Service Call 0001000C Service Call 0001000AService Call 0001000B Service Call 0001000D Service Call 0001000E Service Call 0002000B Mail BOX Memory Error General Errors INK LOWPaper OUT Paper JAM Load XXX PaperLoad Paper Cover Open Paper not CUT Paper not StraightReload Paper Please Lower Lever INK OUTNo INK Cartridge Remove Paper Troubleshooting Based on Your PrintoutOption I/F Error 25. Diagnosing trouble based on printout Uneven PRINTING/POOR Resolution „ Before you uninstall the Main Board or a printhead, makeE When using the Adj.B or C Head Slant as well as Smudged or Marred Printout Front Smudged or Marred Printout Reverse SideWhite or Black Banding Disassembly & Assembly Summary Disassembly & Assembly Summary 108 Disassembly & Assembly Summary 109 Front Bottom ToolsNecessary Tools Tool Part Code Screw List ScrewsType Color Description Remove Circuit Board Disassembly FlowRemove Panel & Housing Disassemble Printer Mechanism Removing the Housing Panel Unit Removal Hook Side Cover RemovalPanel Unit Lever opening cap One screw on inside of right cover Roll Cover One ScrewScrews Side Cover Paper Set Lever Position Two screws 1.4 I/C Holder Cover RemovalOne Roll Cover Three Side Cover Screws Top Cover Removal Two Top screws CoverTop Cover Three screws Rear Cover Removal Two screws Optional Paper Guide L2 Removal Two Spindle support Roll Paper Cover RemovalRoll Paper Cover Two Roll Paper Cover Brake pin Support shaft Front Cover RemovalSpring catch Ring Front cover Support shaft Connector # Pins Color Connection Power Board RemovalPower Supply Board Connectors Circuit Board Removal Clamp 1 Clamp 2 Clamp C299MAIN Board Connectors2.2 C299MAIN Board Removal Assy Disassembly of the AC inlet AC Inlet Removal Printer Mechanism Disassembly „ Do not remove or loosen the screws that secure the CR Replacing the Waste Ink Pads Two waste ink tubes Flushing Tube Waste ink box clampWaste Ink Box 31. Disassembly of the Waste Ink Box Waste ink Box clamp Three hooks Removing the Suction Fans Suctions fans One screw Fan duct Two Replacing the Printheads Printer uses two printheads, B Head and C Head,Carriage Cover Cutter Two Ink tubes Screwdriver Properly Sight of the printhead ID when looking at the ID levelFrom straight in front, the printhead is not installed Head FFC to printheads Removing the CR Board AssemblyCR board guide Screw, ground line, and washer Three screws CR Board Removing the Cutter Housing 44. Cutter Housing Inner Face 43. Cutter Housing Outer Face Cutter cap Removing the Cutter SolenoidCutter shaft Cutter not CR Encoder Sensor One screw Removing the CR Encoder SensorRemoving the PEdge Sensor One screw PEdge sensor Inner Face Side frame Removing the Ink Cartridge Holder & Slots„ Before removing and ink cartridge slot, drain the ink as Ink tube cover Two Screws Holder Frame One screw M3x6 One screw M4x6 Holder Frame Cover-open Sensor One screwM3x6 M4x6 Two Screws Six screws Ink pipes Two screws Slot frame Removing the Ink Cartridge Sensor Slot frame HooksSlot needle Two Screws M3x6Ink Low Sensor One screw M3x10 Removing the CR Motor/Pulley Assembly CR Timing Belt Motor Four screwsBelt Shaft Screws M4x10 Motor PF Motor Removing the PF Motor AssemblyReduction Pulley PF Timing Bracket Harness Maintenance Base Removing the Maintenance AssemblyWhen you replace the Maintenance Assembly, ink may spill Clamp For Panel Pump Motor Assembly Cap Assembly Flushing Box Cleaner HeadMaintenance Base Assembly Screws M4x6 Pump Assembly Good seal Removing the Pump Motor Assembly Pump Motor Assembly Clamp Screws M3x8 Cap part Removing the Cap AssemblyAssembly Tubes connect Here Removing the Pump Assembly Removing the Cleaner HeadTweezers Pump Assembly Removing the Flushing Box Assembly Screw M3x6 Flushing Box Assembly SensorScrew AssemblyM3x6 Removing the Headslide Sensor AssemblyClamp on Maintenance Base Clamp 2/4 Clamp 1/4 SensorConnector Removing the Crhp Sensor Connector Sensor Bracket Screw M3x6 Hooks Removing the Release Sensor/PTHICK Sensor Removing the PFRONt Sensor Assembly Sensor AssemblyScrews M2x8 Removing the Prear Sensor Assembly 81. Removing the Paper Guide U Removing the Cover Sensor Assembly Screws M2x12 Cover Sensor Cover SW Assembly Holder Adjustment Adjustment Tools Adjustment OutlineAdjustment Tools „ Before starting any adjustment procedure, find Adjustment Items Service Parts & Required AdjustmentsService Adjustment Items Refer to Operation Adjustment Steps Parameter BackupRequirements for Parameter Backup Backing UP Parameters from Main Board to PC Card Downloading Parameters from PC Card to NEW Board BACKUP/DOWNLOAD Error Recovery End ErrorRange of Backed UP Parameters Updating Firmware VIA the PC Firmware UpdatePaper Source + Cut/Eject + Cleaning „ After updating the firmware, the printer must perform an Updating Firmware from a Memory Card Self-Diagnostics Self-Diagnostic Mode ControlsNormal Self-Diagnostic Meaning Function Self-Diagnostic Mode Menus Self-Diagnostic Menus Test Menu Items Do not attempt the D/A Revision or Head Signal test. TheseTest Menu Test Item Description Version Control Panel Sensors Sensor Menu Options Sensor Adjustment PEdge, PFront, and PRear Sensor Adjustment Sensor Volume Adjustment† Pedge Sensor adjustment Pfront & Prear Volume Adjustment † Pfront Sensor † Prear Sensor Encoder FANElec Maintenance Record Items Revision and Head Signal Adjustment Menu 10. Adjustment Menu ItemsAdjustment Item Description Adjustment Self-Diagnostic Mode Menus 175 ADJ CAP Position ADJ Check Skew Write D/A Value ADJ Input Rank Please Set Paper Cleaning Standard Print Adj. PatternADJ Check Nozzle Printing Pattern Nozzle Check End ADJ X Head Slant B/C Heads Head check pattern BadSlant Check End Adjustment Self-Diagnostic Mode Menus 180 ADJ B/C Head Height Set Adjustment Self-Diagnostic Mode Menus 182 ADJ BI-D Correct Enter Adjust Print Printing Pattern BiD, XXX, Y, Z O Y=N or MBi-D End 11. Bi-D Adjustment Items Description Number Adjustment Self-Diagnostic Mode Menus 186 Please Set Paper Printing Pattern Gap XXX Y Head GAP Adjustment12. Head Gap Adjustment Items Gap Check End Flush Point Adjustment Flushing Point 123 Printing Pattern Length 1000.0mm Feed AdjustmentEnter Adjust Print 1000mm Printing Pattern Top Length 0mm ADJ TOP & BottomBottom margin Top margin Side Margin Feed Direction Bottom Length 15.0mm Side Margin Printing Pattern Paper Width 627mm ADJ Rear Sensor PositionPlease Set Cut Sheet RearSen. Pos +3mm Print Nozzle Check Test Pattern Print13. Printed Items in the Test Pattern Print Adj. Variable Clean Head Drain INK AdjustmentMinutes Cleaning Menu 14. Counters Reset by Counter ClearCounter Clear Parameter Menu Update ItemsPrint Menu Initialize Items Adjustment Self-Diagnostic Mode Menus 196 Parts Adjustment Necessary Tools Refer to Mechanism Adjustment15. Necessary Mechanism Adjustments Thick CR Tension Bracket CR Timing Belt Tension AdjustmentPF Timing Belt Tension Adjustment Secure the screws 16. P Thick Sensor Operation Check Thick Sensor Assembly AdjustmentPaper Feed ↓ + Cut/Eject + Cleaning Trigger arm Flag Cover switch Holder Cover Open Sensor Assembly17. Cover Sensor Assembly Check Front Cover LCD Message USB ID Copy/Backup Extracting the USB-ID Copy ProgramAfter Extracting the Program Copying the ID to the NEW Board When performing either of the following procedures, do notRunning the Program Generating NEW ID & Writing IT to the NEW Board Maintenance General Maintenance Issues „ Due to the printer’s size, when performing any service or When replacing the waste ink pads, replace the pads Periodic Maintenance ItemsParts That Require Periodic Replacement Product Life Information Lubrication and Glue Important Maintenance Items During Service OperationsItems to be Checked During Maintenance/Service Grease and Glue Application Appendix Wiring Diagrams Electrical Circuit Connector List Board Connector DescriptionCN8WHT Parts List Parts ListRef. # Part Name Quantity Adjust Lever Adjust Lever CAdjust Lever B CLEANER,HEAD,ASP INK Sensor C Assy Frame ASSY.,NEEDLEINK Sensor K Assy INK Sensor M Assy Branl Panel Roll Support R AssyRoll Support L Assy Cover LID Assy Exploded View Diagram Frame Assembly Epson Stylus Pro ASS EAD ASS CR ASS Rame Accessr Mente ASS PM-7000C No.7 Rev.01 Cable IDE Appendix Exploded View Diagram 224 Appendix Exploded View Diagram 225 Component Layout 12. C299MAIN Board Component Layout of Component side Appendix Component Layout 227 Circuit Diagrams 14. C299SUB Board Component SidePage

Revision Status

Revision

Issued Date

Description