EPSON Stylus Pro 7000

Revision B

SERVICE CALL 00010009

†Problem

System interrupt watchdog time-out error due to sensor-related error

†Solution

Replace the Main Board

SERVICE CALL 0001000A

†Problem

CR origin sensor malfunction - CR home position sensor malfunction

†Solution

„Make sure the CR HP sensor is not twisted or bent

„Replace the CR HP sensor

„Replace the Main Board

SERVICE CALL 0001000B

†Problem

PF origin sensor malfunction - PF home position sensor malfunction means motor replacement

†Solution

„Check the PF motor and sensor connections

„Replace the PF motor (internal sensor)

„Replace the Main Board

SERVICE CALL 0001000C

†Problem

PG origin sensor malfunction (may indicate PG motor malfunction)

†Solution

Make sure there is no ink or dust on the surface of the sensor. If this does not solve the problem, check the PG sensor connection. If there still is a problem, try the following.

„ Replace the PG sensor

„Replace the PG motor

„Replace the Main Board

SERVICE CALL 0001000D

SERVICE CALL 0001000E

†Problem

Cover sensor malfunction - one or both cover open sensors (interlock switch) located at either end of the cover shaft is malfunctioning. (00): right sensor (HP side)

(01): left sensor

†Solution

Make sure the sensor(s) are properly installed. If that does not solve the problem, check the cover open sensor connection. If there still is a problem, try the following.

„Replace the malfunctioning cover sensor

„Replace the Main Board

SERVICE CALL 0001000F

†Problem

CR motor PWM output error

†Solution

„Check the cutter housing, slightly loosen screws if necessary

„Replace the Main Board

SERVICE CALL 00010010

†Problem

PF motor PWM output error

†Solution

„ Replace the Main Board

Troubleshooting

Errors That Require a Service Technician

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Epson 7000 service manual Service Call 0001000A, Service Call 0001000B, Service Call 0001000C, Service Call 0001000F