1.11 Transferring Features
1.11 Transferring Features
1.11.1 Call Transfer
Description
An extension user can transfer a call to another extension or an outside party. The following features are available:
Feature | Transferring method | |
|
| |
With | Transfer is completed after announcing the destination | |
Announcement | party. | |
|
| |
Without | Transfer is completed without an announcement. | |
After dialling the destination, while hearing a ringback | ||
Announcement | ||
tone, the originator can replace the handset. | ||
| ||
|
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Call Transfer with Announcement is also known as Call
Call Transfer without Announcement is also known as Call
Conditions
•If Music on Hold is enabled, music can be sent to the held party while the call is transferred. ( 
1.12.4 Music on Hold) It is programmable whether a ringback tone or music is sent ( 
Music for Transfer [712]).
•If the transfer destination extension has set FWD to an outside party, the call will be transferred to the outside party. ( 
1.3.1.2 Call Forwarding (FWD))
•COS programming determines the extensions that are able to transfer a call to an outside party ( 
Call Transfer to Trunk [503]). COS can also prohibit transferring to an extension of another PBX via the TIE line service using the PBX Code method (Access with PBX Code) ( 
1.28.1 TIE Line Service).
•Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time ( 
Transfer Recall Time [201]), the call will be redirected to the Transfer Recall destination assigned to the extension which transferred the call. If the destination is not assigned, the call will return to the extension.
[Available destination]
Destination | Availability |
Wired Extension (PT/SLT/ISDN Extension/T1-
OPX)
PS
Incoming Call Distribution Group
PS Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
