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1.2 Receiving Group Features
Incoming Call |
| Incoming Call |
| |
Distribution | 3 | Distribution |
| |
Group 1 | Group 2 |
| ||
(Floating | 2 | (Floating | 1 | |
extension | extension | |||
|
| |||
no.: 200) |
| no.: 300) |
|
ICD Group 200 (Call Waiting)
ICD Group 200 (Call Waiting)
ICD Group 300 (Answering the Call)
3.No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time period (No Answer time), the call will be redirected to the next member extension. If there is no idle group member, the call queues at target extension until a group member becomes available.
Conditions
•FWD/DND Extension
System programming for each incoming call distribution group is required to skip or ring the extension which has FWD or DND feature set. If it rings, the FWD/DND settings are ignored. ( 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND))
•Group Call Waiting feature cannot be used with the VIP Call feature ( 1.2.2.4 VIP Call) and/or
1.2.2.6
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