1.12 Holding Features
1.12.2 Call Park
Description
An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.
Conditions
•Automatic Call Park
It is possible to select an idle parking zone automatically.
•Retry
If the specified parking zone is occupied or there is no vacant zone for Automatic Call Park, the originator will hear a busy tone. Retrying is possible while hearing the busy tone by selecting parking zone or a vacant zone.
•Call Park Recall
If a parked call is not retrieved within a preprogrammed time period, Call Park Recall will be heard at the Transfer Recall destination assigned to the extension which parked the call. If the destination is engaged in a call, the Hold Alarm will be heard.
•If a parked trunk call is not retrieved within a preprogrammed time period (Default: 30 minutes), it is automatically disconnected.
•Call Park Button
Pressing the Call Park button parks or retrieves a call in a preset parking zone.
A flexible button can be customised as the Call Park button. It shows the current status of the preset parking zone as follows:
Light pattern | Status |
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Slow red flashing | Parked in the preset parking zone |
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Off | No parked call |
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•Call Park (Automatic Park Zone) Button
Pressing the Call Park (Automatic Park Zone) button parks a call in an idle parking zone automatically. A flexible button can be customised as the Call Park (Automatic Park Zone) button.
•Call Park Retrieve Deny
If an extension user cannot call certain extensions on a COS basis ( 
1.1.2.2 Internal Call Block), he cannot retrieve the parked call which the extensions made.
Feature Guide References
1.19.2 Flexible Buttons
User Manual References
User Manual
1.4.2 Holding a Call
