Peerless Industries KX-TDA100, KX-TDA15 Supervisory Feature, Incoming Call Queue Monitor Display

1.2 Receiving Group Features

1.2.2.7Supervisory Feature

Description

An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s status within the incoming call distribution group using a 6-line display PT.

Feature	Description
Incoming Call Queue	The supervisor extension can monitor the status of an incoming
Monitor	call distribution group with the display.
Log-in/Log-out	Monitor: The supervisor extension can monitor the log-in/log-out
Monitor and Remote	status of the incoming call distribution group members through the
Control	corresponding DSS button light.
	Remote Control: The supervisor extension can change the status
	of the members by pressing the corresponding DSS button.

[Example]

<Incoming Call Queue Monitor Display>

31 Jan. 08:13AM FRI 250:Sales Section Waiting Calls Now :00006 Max. Waiting Time :05'10

EXIT LOG SPRVS

---Date and time

---Floating extension number/name of incoming call distribution group

---The number of queuing calls

---The longest queuing time

Since 29 JAN. 09:10AM		--- Monitoring starting date and time
Total Calls	:00996	--- Total number of incoming calls
Overflow Calls	:00131	--- Total number of overflowed calls
Lost Calls	:00039	--- The number of lost calls
Average Waiting	:02'12	--- Average queuing time
EXIT	CLEAR

<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>

31 Jan. 08:13AM FRI 250:Sales Section Waiting Calls Now :00006

Max. Waiting Time :05'10 With

EXIT

Log-in/Log-out Monitor

DSS buttons of the incoming call distribution group members show their status.

Light pattern	Status
Green on	Log-in (Ready)
Slow Green Flashing	Log-in (Not Ready)
Red on	Log-out
Off	Extension in another
	incoming call distribution
	group

Log-in/Log-out Remote Control Pressing the button changes the status as follows:

Status	Light pattern
Log-out	Red on

Log-in (Ready) Green on

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Feature Guide