Peerless Industries KX-TDA30 manual Trunk Call Duration, Multiple FWD, Boss & Secretary feature

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features

•Trunk Call Duration

If a call between an extension user and an outside party, or between two outside parties is established, the call duration can be restricted by a system timer ( Extension-to-Trunk Call Duration [472] and Trunk-to-Trunk Call Duration [473]). If the timer expires, the line will be disconnected. ( 1.10.8 Trunk Call Limitation)

•Multiple FWD

Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD:

–FWD—Busy or Busy/No Answer (in case a destination extension is busy), or All Calls

–Idle Extension Hunting—Overflow

–Intercept Routing—Busy/DND (in case a destination extension is busy or in DND mode)

–Incoming Call Distribution Group—Overflow

Incoming
call	1	2	3	4		5
A	B		C	D	E	F

Original

destination

In the above illustration, forwarding stops at the extension E. However, forwarding can go farther in the following cases:

–If a destination extension rings, and then the call is redirected to the forward destination by the FWD—No Answer or Busy/No Answer feature.

–If a destination extension rings, and then the call is redirected to the intercept destination by the Intercept Routing—No Answer feature.

–If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the overflow destination by the Queuing Time Table. ( 1.2.2.3 Queuing Feature)

In the above cases, the forwarding counters reset to zero, and calls can be forwarded up to four times again from the applicable extension that occurred in the case above.

Incoming
call	1	2	3	1		2
A	B		C	D	E	F

Original	FWD—No Answer
destination

•Boss & Secretary feature

It is possible to call the original extension from the destination extension regardless of the forward setting.

Incoming

call

FWD—All Calls

	Call or
Boss	transfer a call
		Secretary
(Original)	(FWD destination)

Feature Guide

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