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1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
•Trunk Call Duration
If a call between an extension user and an outside party, or between two outside parties is established, the call duration can be restricted by a system timer (
1.10.8 Trunk Call Limitation)
•Multiple FWD
Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD:
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–Idle Extension
–Intercept
–Incoming Call Distribution
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call | 1 | 2 | 3 | 4 |
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A | B |
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Original
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In the above illustration, forwarding stops at the extension E. However, forwarding can go farther in the following cases:
–If a destination extension rings, and then the call is redirected to the forward destination by the
–If a destination extension rings, and then the call is redirected to the intercept destination by the Intercept
–If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the overflow destination by the Queuing Time Table. ( 1.2.2.3 Queuing Feature)
In the above cases, the forwarding counters reset to zero, and calls can be forwarded up to four times again from the applicable extension that occurred in the case above.
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call | 1 | 2 | 3 | 1 |
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destination | ||
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•Boss & Secretary feature
It is possible to call the original extension from the destination extension regardless of the forward setting.
Incoming
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| Call or |
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Boss | transfer a call | ||||||||||
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(Original) | (FWD destination) |
Feature Guide
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