1.7 Busy Line/Busy Party Features
1.7.3Call Monitor
Description
Allows an extension user to listen to the busy extension user’s existing conversation. The user can hear the conversation, but the user’s voice is not heard. If desired, interrupting the call to establish a
Conditions
•COS programming determines extension users who can use this feature.
•This feature is available only when the busy extension is in a conversation with another extension or outside party.
•This feature does not work when the busy extension is in one of the following conditions:
a)Executive Busy Override Deny ( 1.7.2 Executive Busy Override) or Data Line Security ( 1.10.5 Data Line Security) has been set.
b)While receiving OHCA ( 1.7.4.3
c)During a Conference call ( 1.13.1 Conference Features).
d)During a doorphone call ( 1.16.1 Doorphone Call).
e)While Live Call Screening (LCS) or
f)During Consultation Hold.
(Consultation Hold: Allows an extension user to place a call on hold temporarily to perform Call Transfer, Conference, or Call Splitting.)
•This feature stops when the busy extension user presses the following buttons during a conversation ( 1.19.1 Fixed Buttons and 1.19.2 Flexible Buttons):
–FLASH/RECALL button
–HOLD button
–TRANSFER button
–CONF (Conference) button
–DSS button
–EFA button
–
–
–
–Voice Mail (VM) Transfer button
User Manual References
User Manual
1.2.4 When the Dialled Line is Busy or There is No Answer
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