1.7 Busy Line/Busy Party Features

1.7.3Call Monitor

Description

Allows an extension user to listen to the busy extension user’s existing conversation. The user can hear the conversation, but the user’s voice is not heard. If desired, interrupting the call to establish a three-party conference call is available.

Conditions

COS programming determines extension users who can use this feature.

This feature is available only when the busy extension is in a conversation with another extension or outside party.

This feature does not work when the busy extension is in one of the following conditions:

a)Executive Busy Override Deny ( 1.7.2 Executive Busy Override) or Data Line Security ( 1.10.5 Data Line Security) has been set.

b)While receiving OHCA ( 1.7.4.3 Off-hook Call Announcement (OHCA)) or Whisper OHCA ( 1.7.4.4 Whisper OHCA).

c)During a Conference call ( 1.13.1 Conference Features).

d)During a doorphone call ( 1.16.1 Doorphone Call).

e)While Live Call Screening (LCS) or Two-way Record is activated ( 1.23.3 Voice Mail DPT (Digital) Integration).

f)During Consultation Hold.

(Consultation Hold: Allows an extension user to place a call on hold temporarily to perform Call Transfer, Conference, or Call Splitting.)

This feature stops when the busy extension user presses the following buttons during a conversation ( 1.19.1 Fixed Buttons and 1.19.2 Flexible Buttons):

FLASH/RECALL button

HOLD button

TRANSFER button

CONF (Conference) button

DSS button

EFA button

Two-way Record button

Two-way Transfer button

One-touch Two-way Transfer button

Voice Mail (VM) Transfer button

User Manual References

User Manual

1.2.4 When the Dialled Line is Busy or There is No Answer

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Feature Guide

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Peerless Industries KX-TDA100, KX-TDA15, KX-TDA200, KX-TDA30 manual Call Monitor