Manuals / Peerless Industries / Communications / IP Phone

Peerless Industries KX-TDA15 Background Music BGM, BGM-External, KX-TDA100/KX-TDA200 only

Models: KX-TDA200 KX-TDA15 KX-TDA30 KX-TDA100

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1.16 Optional Device Features

1.16.4 Background Music (BGM)

Description

A PT user can listen to BGM through the built-in speaker while on-hook and idle.

BGM—External:

BGM can also be broadcast in the office through the external pagers, this can be turned on and off by an extension assigned as the manager.

Conditions

[BGM]

•Hardware requirement: A user-supplied external music source, such as a radio

•The music through the PT is interrupted when going off-hook.

•KX-TDA100/KX-TDA200 only

Each user can set/cancel BGM, and also select the music source.

•KX-TDA15/KX-TDA30 only

Each user can only set/cancel BGM; the user cannot make a music selection.

[BGM—External]

•Hardware requirement: A user-supplied external pager

•External pagers can be used with the following priorities: TAFAS Paging BGM

( 1.14.1 Paging, 1.16.3 Trunk Answer From Any Station (TAFAS))

Installation Manual References

Installation Manual

<KX-TDA100/KX-TDA200>

2.11.1Connection of Peripherals <KX-TDA15/KX-TDA30>

6.10.1Connection of Peripherals

User Manual References

User Manual

1.7.8 Turning on the Background Music (BGM)

2.1.4 Turning on the External Background Music (BGM)

150 Feature Guide

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Peerless Industries KX-TDA15, KX-TDA30 manual Background Music BGM, BGM-External, KX-TDA100/KX-TDA200 only

Contents

KX-TDA15/KX-TDA30 About this Feature Guide Terms used in this Feature GuideAbout the other manuals Installation Manual TrademarksBuilt-in Small Call Centre Features Feature HighlightsNetworking Features Computer Telephony Integration CTI FeaturesParallelled Telephone Features Portable Station PS FeaturesPC Phone/PC Console Features Table of Contents 118 102113 130Message Features 167 Optional Device Features 146Caller ID Features 160 Voice Mail Features 205Networking Features 247 Extension Controlling Features 239Audible Tone Features 245 278Programming Instructions 324 Basic Programming 329 COS Programming 346 362 365List of Abbreviations 367 Revision History 369Feature Guide Section Call Handling Features Incoming Trunk Call Features-SUMMARY Incoming Call FeaturesIncoming Trunk Call Features Available Networking Type for Each Optional Trunk Card TypeDIL Irna Method Flowchart Direct In Line DILCLI Programming Example of DIL TableTrunk No Destination Day Lunch Break NightDirect Inward Dialling DID/Direct Dialling In DDI Calling Line Identification CLI DistributionIon No. *1 Name *2 Day Lunch Break Night DID/DDI CLIDID/DDI Destination *3 DID/DDI Number ModificationInter-digit Time Received Destination Explanation NumberMultiple Subscriber Number MSN Ringing Service MSN Destination Programming Example of MSN Table for Isdn BRI PortMSN CLI Ion Name Day Lunch Break NightTime Service Calling Line Identification CLI Distribution Automatic Caller ID Number Modification Intercept Routing Original Destination Available Intercept DestinationIntercept Routing-Busy/DND on/off If the intercept destination cannot receive the callIdle Extension Hunting Call Forwarding FWD/Do Not Disturb DND Intercept Routing-No Destination Intercept Routing-No Destination on/offIf an operator tenant/PBX is not assigned Feature Description Details Intercom Call Internal Call FeaturesInternal Call Features-SUMMARY Doorphone CallInternal Call Block Programming Example Called Party CallerCOS 1 COS 2 COS Incoming Call Features LED Incoming Call Indication FeaturesIncoming Call Indication Features-SUMMARY TafasRing Tone Pattern Selection LCSTRG1 TRG2 Call Waiting DPTFeature Guide References Type Description Circular Hunting Receiving Group FeaturesIdle Extension Hunting Terminated HuntingFWD/DND Mode If all the searched extensions are busyIncoming Call Distribution Group Features Incoming Call Distribution Group Features-SUMMARYOverflow Feature Supervisory Incoming Feature Call QueueControl Remote Control The supervisor MonitorCall Forwarding FWD 1.19.2 Flexible Buttons Group Call Distribution UCDHow the Group Call Waiting Feature Activates ExampleICD Group Button for Group Call Waiting No Reply Redirection UCD or Priority Hunting Method FWD/DND ExtensionQueuing Feature Hurry-up Button Explanation for Queuing Time TableManual Queue Redirection Light Pattern Calls in the Waiting QueueVIP Call 1st 3rd 2nd PriorityOverflow Feature Busy on Busy Busy on BusyExample of a Log-in/Log-out and Wrap-up Status Example Log-in/Log-outWrap-up Log-in/Log-out ButtonAutomatic Log-out Wrap-up ButtonLight pattern Status Log-in/Log-out MonitorSupervisory Feature Incoming Call Queue Monitor DisplayAvailable Paired DSS Console Other Features while in Monitor ModeAvailable Extension as a Supervisor Extension Accumulation Value ClearCall Forwarding FWD/Do Not Disturb DND Features Call Forwarding FWD/Do Not Disturb DNDCall Forwarding FWD/Do Not Disturb DND When in FWD/DND Setting Mode Light Pattern Status defaultMode Change When in FWD/DND Cycle Switch ModeFeature Guide References Follow Me Call Forwarding FWDType Circumstance All Calls BusyFWD from Incoming Call Distribution Group Group FWD GeneralFWD for Trunk Calls/Intercom Calls FWD to TrunkBoss & Secretary feature Trunk Call DurationMultiple FWD Follow Me All Calls and BusyNo Answer and Busy/No Answer Message WaitingDo Not Disturb DND Answering Features Answering FeaturesAnswering Features-SUMMARY Line Preference-Incoming Prime LineGroup Call Pickup Call PickupDirected Call Pickup Call Pickup applies toHands-free Answerback Making Call Features PrediallingAutomatic Extension Release Intercom Call Trunk Call Features Trunk Call Features-SUMMARYEmergency Call Clip Number Notification KX-TDA100/KX-TDA200 onlyAccount Code Entry Account ButtonVerified Code Entry Dial Type Selection Pulse to Tone ConversionReverse Circuit Pause Insertion Telephone Company TRS/Barring SmdrSpecial Carrier Access Code If this PBX is installed behind an existing host PBXFeature Description Details Line Preference Seizing a Line FeaturesSeizing a Line Features-SUMMARY Trunk AccessIdle Line Feature Description IntercomLine Preference-Outgoing Line Preference OverrideTrunk Access Flexible Buttons Basic Calling Memory Dialling Features Memory Dialling FeaturesMemory Dialling Features-SUMMARY FLASH/RECALL Trunk Access by Memory DiallingValid Input Display while Description Entering IntercomOne-touch Dialling One-touch Dialling ButtonFull One-touch Dialling KX-T7710 One-touch Dialling KX-TDA100/KX-TDA200 only Programming Example Button Desired NumberInterrupt Redial Last Number RedialAutomatic Redial Outgoing Call Log Display by Redial ButtonSpeed Dialling-Personal/System Personal Speed DiallingSystem Speed Dialling Quick Dialling Location No Quick Dialling No Desired NumberHot Line Capable TelephoneBusy Line/Busy Party Features Automatic Callback Busy Camp-onExecutive Busy Override Executive Busy Override DenyCall Monitor Ohca Second Call Notification to Busy ExtensionSecond Call Notification to Busy Extension-SUMMARY OFF Ohca COSFeature Guide References Call Waiting Tone Off-hook Call Announcement Ohca Whisper Ohca Denied Code Tables Toll Restriction TRS/Call Barring Barring FeaturesToll Restriction TRS/Call Barring Barring Exception Code TablesTRS/Barring Level Denied Code Tables *1 Exception Code Tables *2Flowchart Keep the Software UP-TO-DATE with the Latest Data ARSFeature Guide References Budget Management Budget Management for Verified CallExtension Lock Remote Extension LockTRS/Barring Level Dial Tone Transfer Toll Restriction/Call Barring ButtonWalking COS Walking COS through DisaVerified Code PIN Verified Code EntryVerified Code Entry through Disa Verified Code PIN LockCOS Automatic Route Selection ARS Features Carrier Selection Procedure FlowchartAutomatic Route Selection ARS Programming Procedures Time Table Corresponding Description NumberRouting Plan Assignment Carrier PriorityAnalogue Line Insert a pause Command Explanation DescriptionCarrier Assignment Programming ExampleItemised Billing Code Optional Assignment Authorisation Code for a TenantAuthorisation Code for a Trunk Group Dialled Number on the SmdrConversation Features Hands-free OperationPTs with the Monitor Button Off-hook Monitor Mute Headset Operation Headset ButtonAnswer/Release Button Data Line Security Disconnect Time Only for Flash/Recall Mode Explanation of Each ModeFLASH/RECALL Button Mode Flash/Recall/TerminateExternal Feature Access EFA Flash/Recall TimeEFA Button Trunk Call Limitation Features Descriptions Connections Parallelled TelephoneAPT + SLT Installation Manual KX-TDA15 onlyCalling Party Control CPC Signal Detection Transfer Recall for Call Transfer without Announcement Transferring FeaturesCall Transfer Available destination DestinationOne-touch Transfer Holding Features Call HoldHold Transfer to Trunk Transfer to Extension ModeCall Park Call Splitting KX-TDA100/KX-TDA200 Volume ControlMusic on Hold BGM Number and the Music Source BGM NoConference Features Conference FeaturesConference Features-SUMMARY Conference Multiple Party Conversation Privacy Release CO ButtonPrivacy Release Time Paging Group Paging FeaturesPaging Paging DenyUser Group No. *1 001 002 003External Pager Priority Broadcasting KX-TDA30/KX-TDA100/KX-TDA200 only Broadcasting GroupConference Call DSS SP-PHONEBroadcasting Features KX-TDA30/KX-TDA100/KX-TDA200 only Optional Device Features Doorphone CallOptional Device Features Door Open Door Open DurationPager Volume Trunk Answer From Any Station TafasFloating Extension Number BGM-External Background Music BGMBGM-External KX-TDA100/KX-TDA200 onlyOutgoing Message OGM Feature Usage Details Direct Inward SystemAccess Disa Timed ReminderRecording Methods Disa Security Mode and Available Features Direct Inward System Access DisaDisa Built-in Automated Attendant Number Disa AA Service Outgoing Message OGMDisa Intercept Routing-Busy/DND Security Mode OverrideAvailable PBX Features with Security Mode Override Code All Security TrunkDisa Intercept Routing-No Answer SmdrTo the next OGM Trunk-to-Trunk Call Duration Disa Delayed Answer TimeDisa Mute Time Tone DetectionInstallation Manual References Caller ID Features Caller IDService Features Description Details Calling Line Identification CLIModification Flowchart Caller ID Table AssignmentCaller ID to SLT Port KX-TDA15/KX-TDA30 only Feature Guide References Call Log for Incoming Call Distribution Group Calls Incoming Call LogCall Log Button Call Log for PS CallsIncoming Call Log Display Lock Storing the Call Log Information in Personal Speed DiallingIncoming Call Log Memory Message Button Message FeaturesMessage Waiting Distinctive Dial Tone for Message WaitingSLT Message Waiting Lamp Light Patterns Pattern 11 on Absent Message Type Message Message Example Description SystemProprietary Telephone PT Features Fixed ButtonsRedial MonitorMessage Auto ANSPF Programmable Feature Button Usage Flexible CO TrunkFlexible DSS Direct Station Or host PBX to access their features Flexible ButtonsEFA Isdn Service System AlarmTime Service Time Service SwitchingCustomising the Buttons LED Indication APTLight Light Pattern of the Line Status ButtonsButton Trunk Status Light Pattern of the Corresponding Extension Status ButtonFlashing Light Patterns Multilingual Display Display InformationDisplay Item Display Example Condition Display ContrastSettings on the Programming Mode Integrated Services Digital Network Isdn Service Features Integrated Services Digital Network IsdnIntegrated Services Digital Network ISDN-SUMMARY Colp DDIClip ColrMcid CcbsBearer Mode L1 Active Mode and L2 Data Link ModeTEI Assignment Mode Automatic Isdn ConfigurationClip Example Calling Line Identification Presentation ClipConnected Line Identification Presentation Colp Colp ExampleCOLP/CLIR/COLR Assignment for Each Port CLIP/COLP NumberCalling/Connected Line Identification Restriction CLIR/COLR Clir Button and Colr ButtonAdvice of Charge AOC AOC for Isdn extensionCall Forwarding CF By Isdn P-MP Call Forwarding CF-by Isdn P-MPFWD IsdnCall Forwarding FWD Forwarding Calls Call Forwarding CF-by Isdn P-P Call Forwarding CF By Isdn P-PForwarding Calls Call Hold HOLD-by Isdn Isdn Hold ButtonCall Transfer CT-by Isdn Three-party Conference 3PTY-by Isdn Malicious Call Identification Mcid Completion of Calls to Busy Subscriber Ccbs Isdn Extension 1234Feature Guide References Isdn Service Access by Keypad Protocol Isdn Service Button21 E1 Line Service Features KX-TDA100/KX- TDA200 only 21.1 E1 Line Service KX-TDA100/KX-TDA200 onlyDR2 ANI Feature DescriptionAutomatic Outgoing ANI Number Incoming ANILCOT/GCOT/DID/TIE/OPX 22 T1 Line Service Features KX-TDA100/KX- TDA200 only22.1 T1 Line Service KX-TDA100/KX-TDA200 only Lcot Gcot DidThrough the PBX. An extension number can be given to VM Group Type Description Voice Mail FeaturesVoice Mail VM Group VM Dtmf GroupVM Dtmf One-touch Voice Mail Feature Access Voice Mail Dtmf Integration System ExplanationFWD to the VPS Sequence Selection Dtmf Command AssignmentCommand Default Intercept Routing to the VPS Sequence SelectionExample of a & b Parameter Transmitted Command AA Service ModeNone Default Transferring to a Mailbox of the VPSListening to a Recorded Message AA Service Dtmf Status Signal and Condition Default CommandStatus Condition Default Command Voice Mail VM Transfer ButtonVoice Mail Features Listening to a Recorded Message Direct Mailbox Access Feature ExplanationAutomatic Configuration-Quick Setup Voice Mail DPT Digital IntegrationExample For did Calls Status Notification to the VPS Caller’s Identification Notification to the VPSDid Number Notification to the VPS Paging by the VPSLive Call Screening LCS Two-way Recording into the VPSFeature Guide References Portable Station PS Features Portable Station PS ConnectionHandover Installation Manual References PS Ring Group PS Ring GroupProgramming Example PS Ring Available PSCalling Multiple PSs Simultaneously Method Assignment Merit Demerit Details IncomingCall Incoming Call Distribution Group PS Ring Group Directory PS DirectoryType Description PS Dialling Directory PBX Extension DiallingPS Feature Buttons Wireless XDP Parallel Mode Summary Feature Guide References Smdr Output Port Administrative Information Output FeaturesStation Message Detail Recording Smdr Smdr Output DataPattern B 80 digits with call charge information Smdr Format Type and ContentsPattern a 80 digits without call charge information Pattern C 120 digitsExt Number Description Pattern DateTime CO TrunkStatus ARS dial Outgoing intercomCall Log-in/Log-out Caller’sDate order Secret diallingPrivacy dial Received callSerial Interface RS-232C Parameters Charge Meter Total Call Charge Call Charge ManagementExamples of Call Charge Fee Reference Pay Tone Service KX-TDA100/KX-TDA200 only Call Charge Fee Reference by Charge Reference ButtonRemote Extension PIN Clear Extension Controlling FeaturesExtension Personal Identification Number PIN Extension PIN DisplaySettings on the Programming Mode Manager Programming BGM Extension Feature ClearFeatures After Setting Absent Message Off FWD*/DNDWalking Extension To use the voice message feature Timed ReminderProgrammable Time Remote Extension Control by User Extension PINAudible Tone Features Dial ToneConfirmation Tone Type Description ToneConfirmation Tone Patterns Interface Networking FeaturesTIE Line Service ExplanationPBX Code Method Access with PBX Code CaseTRG PBX Code Method Access with PBX Code TIE Line Network Dial Modification Trunk Removed Added Added Group No. DigitsFrom PBX-1 is an extension PBX Code Method Access with PBX Code Example Trunk-to-TIE AccessTIE Line and Trunk Connection TIE Line TIE-to-Trunk Access PBX Code Method Access with PBX Code Telephone Company TIE Line TRG Programming Example of PBX-2 Trunk Group No COS No TRG of Incoming Outgoing CallTRG TRG 1 COS Example Telephone CompanyPBX-2 Explanation Case952-1011 Trunk-to-TIE-to-Trunk Access PBX Code Method 7-abc-xxxx Extension No. Method dexx Extension No Idle Line Other PBX Access No Goes to a Conditions Virtual Private Network VPN Public/Private DiscriminationQuick Dialling Extension no. Public no. Other PBX Qsig Network Qsig Network-SUMMARYQsig CLIP/CNIP Example Calling Line/Name Identification Presentation CLIP/CNIPConnected Line/Name Identification Presentation COLP/CONP COLP/CONP ExampleCNIP/CONP Name Calling/Connected Name Identification Restriction CNIR/CONRCall Forwarding CF-by Qsig Forwarding Calls Call Transfer CT-by Qsig Transferring a Call Call Transfer Completion of Calls to Busy Subscriber CCBS-by QsigFor making a call Voice over Internet Protocol VoIP NetworkRequired Programming Device For receiving a callFirst Party Call Control Computer Telephony Integration CTI FeaturesComputer Telephony Integration CTI Third Party Call ControlApplication Programming Interface API/Protocol Computer Telephony Integration CTI Features Section System Configuration and Administration Features System Configuration-Hardware Extension Port ConfigurationSystem Configuration-Software Class of Service COSWalking COS Group User GroupIdle Extension Hunting Group Incoming Call Distribution GroupVM Group Type Description VM Dtmf GroupTenant Service Tenant Configuration Tenant MemberSystem Management Tenant-to-Tenant Call Block Example TenantProgramming Example Caller Time Service Time Service Switching Mode Type Description AutomaticManual Features Using Time Service Time Table ExampleProgramming Examples of DID/DDI Table and DIL Table DID/DDI Time Service Switching Mode Automatic/Manual Button Tenant operator Operator FeaturesType Description PBX operator Operator CallManager Features OGMConditions System Data Control PC ProgrammingUsing an Remote Programming Method Description Using a modemDirect Access Using an IsdnInstallation Manual References System Programming Password Level PT ProgrammingSystem Data Control Quick Setup Summer Time Daylight Saving Time Setting Automatic SetupAutomatic Time Adjustment Time Information from Telephone CompanyFeature Guide References Flexible Numbering/Fixed Numbering Flexible Numbering available while a dial tone is heardWith Without Feature Default Pattern Mcid Fixed Numbering available while dialling or talking Feature number + Additional number Parameter Floating Extension TDA30/KXSoftware Upgrading Data File Storage AreaDC Power Source Fault Recovery/DiagnosticsPower Failure Transfer KX-TDA30/KX-TDA100/KX- TDA200 only KX-TDA30Installation Manual References Power Failure Restart Local Alarm Information Flexible Buttons Station Message Detail Recording Smdr Section Programming Instructions Introduction Password SecurityIntroduction Ways to ProgrammeSystem Requirements Installing and Starting the Maintenance ConsolePC Programming Operating SystemPC Programming PC Programming When country/area data do not match PC Programming Required Telephone/Extension PT ProgrammingProgramming Instructions Buttons and FunctionsProgramming Structure Entering System Programming ModeAdministrator Level Programming NoStandard mode Option modeEntering Characters Option mode for CE model Option mode for GR modelOption mode for RU model Example of Entering CharactersBasic Programming 002003 006 004005 008010 011012 101 System Programming100 102121 103120 122131 123130 190Time 211 320 5 TRS/Barring/ARS Programming304 300321 322325 350 352331-346 401 Trunk Programming400 402412 413414 422 424425 427 476 472473 490Pay Tone Signal Type 491 KX-TDA100/KX-TDA200 only 491503 COS Programming502 504505 506509 515 512514 516602 Extension Programming600 603621 606620 622627 625626 628630 632641 660 680681 692 690691 699710 Resource/Interface Programming700 711KX-TDA100/KX-TDA200 720729 KX-TDA15/KX-TDA30Disa Security Mode Outgoing Message OGM NameSmdr & Maintenance Programming 800802 811 803804 812Card Programming 902910 Section Appendix Category Capacity of System ResourcesCapacity of System Resources KX-TDA15 KX-TDA30 KX-TDA100/KXNetworking Programmer Tones/Ring Tones Tones/Ring TonesRing Tone Patterns Default List of Abbreviations List of AbbreviationsList of Abbreviations Revision History New ContentsChanged Contents KX-TDA100/KX-TDA200 VersionRevision History KX-TDA30 Version Revision History Index Index Qsig 239 131 Quick Setup 302 218 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan