1.17 Caller ID Features

1.17.2 Incoming Call Log

Description

When an incoming public trunk call with the caller’s information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.

[Example]

John White

--- Caller's name (20 digits max.)

123456789

--- Caller's number (16 digits max.)

12 Dec.10:00AM MON

--- Date and time of a call received

New: Not Answered

--- Answering Status*

Call Log buttons

Own extension

Incoming call distribution group

*: "New" is displayed for call records which have not previously been viewed; "Old" is displayed for call records which have previously been viewed.

Conditions

Call Log Button

A flexible button can be customised as the Call Log button for the extension or an incoming call distribution group. The button light shows the current status as follows:

Light pattern

Status

 

 

Red on

There is unchecked information.

 

 

Off

All information has been checked.

 

 

If the answering destination is not the original extension (FWD—No Answer, Intercept Routing—No Answer, Overflow, and Call Pickup):

If a call is forwarded because of no answer or another extension picks up the call, the information is logged in the call logs of both the original destination and the answering destination. If a call is forwarded to several extensions before answered, the information is logged in the call logs for all the forwarded extensions. If a call is forwarded to an incoming call distribution group and is not answered, the information is not logged in the call log for the incoming call distribution group.

Call Log for Incoming Call Distribution Group Calls

If the original destination of a call is an incoming call distribution group, and the call is not answered, the information is logged in the call log for the group. If it is answered, the information is logged in the call log for the answering extension.

Call Log for PS Calls

If a PS or a CS is in one of the following situations when a call arrives, the information is logged in the call log for the PS:

Feature Guide 165

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Peerless Industries KX-TDA15 manual Incoming Call Log, Call Log Button, Call Log for Incoming Call Distribution Group Calls