
1.4 Answering Features
1.4.1.4Hands-free Answerback
Description
A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call in
Type | Answering Method |
|
|
Intercom Call | Established immediately after a beep tone at the called extension |
| and the caller hears a confirmation tone. |
|
|
Trunk Call* | Established after a specified number of rings, a called extension |
| hears a beep tone. |
|
|
*: Including a call from an extension that placed a trunk call on a consultation hold.
Conditions
•Hands-free Answerback applies to:
Intercom calls and trunk calls, including calls directed to an incoming call distribution group in UCD or Priority Hunting distribution method. ( 1.2.2.2 Group Call Distribution)
•
System programming is required to use this feature.
•Secret Monitor
The beep tone which the called party hears before answering can be eliminated through system programming.
•Alternate Receiving/Calling Mode (Ring/Voice) Override
•
The
Feature Guide References
1.5.3 Intercom Call
User Manual References
User Manual
1.3.2 Answering
Feature Guide
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