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[Programming Example] |
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Caller |
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COS 1 | COS 2 | COS 3 | COS 4 | COS 5 | COS 6 | ... | ||
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COS 1 |
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COS 2 |
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COS 3 |
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COS 4 |
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COS 5 |
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COS 6 |
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: | : | : | : | : | : | : | : | |
: Block
Explanation:
1.Assign each extension in a tenant to a certain COS number. Each tenant must have unique COS numbers.
Tenant 1: COS 1 and COS 2
Tenant 2: COS 3 and COS 4
Tenant 3: COS 5 and COS 6
2.
a)Tenant 1 (COS 1 and COS 2) can make calls to both Tenant 2 (COS 3 and COS 4) and Tenant 3 (COS 5 and COS 6) as well as Tenant 1.
b)Tenant 2 (COS 3 and COS 4) can make calls to Tenant 1 (COS 1 and COS 2) and Tenant 2.
c)Tenant 3 (COS 5 and COS 6) can make calls to Tenant 3 itself only.
•An incoming call distribution group must belong to one tenant because the following features are determined on a tenant basis ( 
1.2.2.1 Incoming Call Distribution Group
–Music on Hold while a call is waiting in the queue
–The Time Table which determines the overflow destination.
