1.1 Incoming Call Features
1.1.1.3Direct Inward Dialling (DID)/Direct Dialling In (DDI)
Description
Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/ night).
[Method Flowchart]
A trunk call is received.
Is the DID/DDI number found in the DID/DDI table?
Yes
No
The call is routed to the operator (Intercept
| Does the call have its CLI* | No | ||||
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Is the DID/DDI destination | No | |
for the time mode assigned? |
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The call is routed to the CLI destination.
The call is routed to the DID/DDI destination.
The call is routed to the operator (Intercept
*: Calling Line Identification (CLI) Distribution:
If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID Table, the call will not be routed to the DID/DDI destination, but routed to the CLI destination.
Feature Guide
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