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| 1.23 Voice Mail Features | |
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| Status | Condition | Default Command | |
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| FWD EXT RBT | The PBX is calling an extension other | 8 |
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| (FWD to extension | than the one dialled. FWD or Idle |
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| ringback tone) | Extension Hunting ( 1.2.1 Idle |
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| Extension Hunting) may be assigned by |
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| the called extension. |
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| Confirm | The PBX receives confirmation that the | 9 |
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| (confirmation tone) | feature has been successfully set or |
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| cancelled (e.g., Message Waiting) on the |
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| extension. |
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| Disconnect | The caller has hung up. | #9 |
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[Example]
1
PBX
2Transfer
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| Sent "2". |
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Busy | Busy | 4 |
Status |
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VPS
Extn.
102
1An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish… ".
2The caller dials the extension number (extn. 102). The VPS will transfer the call to the extension via the PBX.
3If the extension is not available, the PBX sends DTMF status signal of the extension (busy status) to the VPS.
4The VPS receives the DTMF status signal and send the appropriate message to the caller: "Sorry. The extension is busy. Would you like to leave a message… ".
Conditions
•Voice Mail (VM) Transfer Button
A flexible button can be customised as the Voice Mail (VM) Transfer button with the floating extension number of the VM group as the parameter.
•It is possible to assign the time period between when the VPS answers the call and the PBX sends the Follow on ID to the VPS.
•It is possible to assign the time period between when the VPS transfers the call using the AA service to the PBX and the PBX sends the DTMF status signal to the VPS.
•It is possible to select whether the mailbox number is the same as the extension number, or the mailbox number is programmable for each extension number and incoming call distribution group (Mailbox Access ID).
•The
•Data Line Security is set automatically on the extensions in the VM (DTMF) group to achieve proper recording. (
1.10.5 Data Line Security)
Feature Guide References
1.1.1.6 Intercept Routing
Feature Guide
213
