1.1 Incoming Call Features

1.1.3.3Call Waiting

Description

Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold.

The following notification method can be assigned for each extension depending on the call waiting and the telephone type:

a)Call Waiting Tone: Tone from the handset or built-in speaker

b)OHCA: Voice from the built-in speaker

c)Whisper OHCA: Voice from the handset

d)Off: No notification.

Call Type

Notification Method

 

 

DPT

Other Telephone

 

 

 

 

Intercom Call

Call Waiting tone/OHCA/

Call Waiting tone/Off

 

Whisper OHCA/Off

 

 

 

 

Trunk Call*

Call Waiting tone/Off

 

 

 

 

*: Including a doorphone call, call via an incoming call distribution group, and a transferred trunk call from another extension.

This feature is also known as Busy Station Signalling (BSS).

Conditions

Call Waiting call for an extension in a VM group (DPT/DTMF) is not available.

Data Line Security

Setting Data Line Security cancels the Call Waiting setting. ( 1.10.5 Data Line Security)

Call Waiting Tone

A PT user can hear different Call Waiting tones for trunk call and intercom call if "Tone 2" has been selected through personal programming (Call Waiting Tone Type Selection). If "Tone 1" has been selected, the same Call Waiting tone will be heard for both trunk call and intercom call.

All Call Waiting tone patterns have a default ( 4.2.1 Tones/Ring Tones).

Caller Information

With the Call Waiting tone, the caller’s information flashes on the display for five seconds at 15-second intervals.

Call Waiting from the Telephone Company

Besides the Call Waiting service within the PBX, the Call Waiting tone offered by an analogue line from your telephone company informs the extension user of another incoming trunk call that is waiting. He can answer the second call by disconnecting the current call or placing it on hold. For details, consult your telephone company.

Call Waiting Caller ID (Visual Caller ID) (KX-TDA30/KX-TDA100/KX-TDA200 only): With the Call Waiting tone offered by an analogue line from the telephone company, the Caller ID number can be received and flash on the display twice for five seconds at 15- second intervals.

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Feature Guide

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Peerless Industries KX-TDA200, KX-TDA100, KX-TDA15, KX-TDA30 manual Call Waiting, Dpt