1.5 Making Call Features
1.5.4.3Account Code Entry
Description
An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. Therefore, for example, the firm uses an account code for each client so that the firm can determine what calls were made for the client, and can submit a bill to the client according to the client’s account code on the SMDR call record.
There are two methods of entering account codes as follows:
One of the methods is selected for each extension on a COS basis ( Account Code Mode [508]).
Mode | Description | |
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Option | A user can enter an account code if needed at any time desired. | |
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Forced | A user must always enter an account code before seizing a trunk so as | |
not to forget entering the code. | ||
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Conditions
•An account code can be stored into Memory Dialling (e.g.,
•Account Button
A flexible button can be customised as the Account button. The Account button is used in place of the feature number for entering an account code. This button is useful because it can be used at any time, while the feature number entry is allowed only when hearing a dial tone before seizing a trunk.
•Account code entry after receiving a disconnection signal from a trunk must be done while hearing reorder tone. Otherwise the SMDR call record is output and entry becomes impossible afterwards.
•If the account code is entered more than once, the code entered last is printed out in the SMDR.
•Even in Forced mode, emergency numbers can be dialled out without an account code. ( 1.5.4.2 Emergency Call)
•PT users can also enter an account code for incoming trunk calls during a conversation.
•Verified Code Entry
To identify who made a trunk call for accounting and billing purpose, a verified code is used. This code can be used at any extension. ( 1.8.6 Verified Code Entry)
Feature Guide References
1.19.2 Flexible Buttons
1.25.1 Station Message Detail Recording (SMDR)
User Manual References
User Manual
1.2.1 Basic Calling
Feature Guide
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