1.12 Holding Features
1.12.3 Call Splitting
Description
An extension user can alternate between two other parties. Placing the current call on hold allows the user to have a conversation with the other party.
Conditions
•While having a conversation with one party, the other party is in Consultation Hold. (Consultation Hold: Allows an extension user to place a call on hold temporarily to perform Call Transfer, Conference, or Call Splitting.)
User Manual References
User Manual
1.4.3 Talking to Two Parties Alternately (Call Splitting)
Feature Guide
135
