Feature Guide References | Peerless Industries KX-TDA200, KX-TDA100

1.7 Busy Line/Busy Party Features

Feature Guide References

1.1.3.3 Call Waiting

User Manual References

User Manual

1.2.4 When the Dialled Line is Busy or There is No Answer

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Feature Guide

Image 98

Peerless Industries KX-TDA200, KX-TDA100, KX-TDA15, KX-TDA30 manual Feature Guide References

Contents

KX-TDA15/KX-TDA30 About the other manuals About this Feature GuideTerms used in this Feature Guide Installation Manual Trademarks Built-in Small Call Centre Features Feature HighlightsNetworking Features Computer Telephony Integration CTI Features PC Phone/PC Console Features Parallelled Telephone FeaturesPortable Station PS Features Table of Contents 118 102113 130 Message Features 167 Optional Device Features 146Caller ID Features 160 Voice Mail Features 205 Networking Features 247 Extension Controlling Features 239Audible Tone Features 245 278 Programming Instructions 324 Basic Programming 329 COS Programming 346 362 365 List of Abbreviations 367 Revision History 369 Feature Guide Section Call Handling Features Incoming Trunk Call Features-SUMMARY Incoming Call FeaturesIncoming Trunk Call Features Available Networking Type for Each Optional Trunk Card Type DIL Irna Method Flowchart Direct In Line DIL CLI Programming Example of DIL TableTrunk No Destination Day Lunch Break Night Direct Inward Dialling DID/Direct Dialling In DDI Calling Line Identification CLI Distribution Ion No. *1 Name *2 Day Lunch Break Night DID/DDI CLIDID/DDI Destination *3 DID/DDI Number Modification Inter-digit Time Received Destination Explanation Number Multiple Subscriber Number MSN Ringing Service MSN Destination Programming Example of MSN Table for Isdn BRI PortMSN CLI Ion Name Day Lunch Break Night Time Service Calling Line Identification CLI Distribution Automatic Caller ID Number Modification Intercept Routing Original Destination Available Intercept Destination Idle Extension Hunting Intercept Routing-Busy/DND on/offIf the intercept destination cannot receive the call Call Forwarding FWD/Do Not Disturb DND If an operator tenant/PBX is not assigned Intercept Routing-No DestinationIntercept Routing-No Destination on/off Feature Description Details Intercom Call Internal Call FeaturesInternal Call Features-SUMMARY Doorphone Call COS 1 COS 2 COS Internal Call BlockProgramming Example Called Party Caller Incoming Call Features LED Incoming Call Indication FeaturesIncoming Call Indication Features-SUMMARY Tafas TRG1 TRG2 Ring Tone Pattern SelectionLCS Call Waiting DPT Feature Guide References Type Description Circular Hunting Receiving Group FeaturesIdle Extension Hunting Terminated Hunting FWD/DND Mode If all the searched extensions are busy Incoming Call Distribution Group Features Incoming Call Distribution Group Features-SUMMARY Overflow Feature Supervisory Incoming Feature Call QueueControl Remote Control The supervisor Monitor Call Forwarding FWD 1.19.2 Flexible Buttons Group Call Distribution UCD ICD Group Button for Group Call Waiting How the Group Call Waiting Feature ActivatesExample No Reply Redirection UCD or Priority Hunting Method FWD/DND Extension Queuing Feature Hurry-up Button Explanation for Queuing Time TableManual Queue Redirection Light Pattern Calls in the Waiting Queue VIP Call 1st 3rd 2nd Priority Overflow Feature Example of a Busy on BusyBusy on Busy Log-in/Log-out and Wrap-up Status Example Log-in/Log-outWrap-up Log-in/Log-out Button Automatic Log-out Wrap-up ButtonLight pattern Status Log-in/Log-out Monitor Supervisory Feature Incoming Call Queue Monitor Display Available Paired DSS Console Other Features while in Monitor ModeAvailable Extension as a Supervisor Extension Accumulation Value Clear Call Forwarding FWD/Do Not Disturb DND Call Forwarding FWD/Do Not Disturb DND FeaturesCall Forwarding FWD/Do Not Disturb DND When in FWD/DND Setting Mode Light Pattern Status defaultMode Change When in FWD/DND Cycle Switch Mode Feature Guide References Follow Me Call Forwarding FWDType Circumstance All Calls Busy FWD from Incoming Call Distribution Group Group FWD GeneralFWD for Trunk Calls/Intercom Calls FWD to Trunk Multiple FWD Boss & Secretary featureTrunk Call Duration Follow Me All Calls and BusyNo Answer and Busy/No Answer Message Waiting Do Not Disturb DND Answering Features-SUMMARY Answering FeaturesAnswering Features Line Preference-Incoming Prime Line Group Call Pickup Call PickupDirected Call Pickup Call Pickup applies to Hands-free Answerback Making Call Features Predialling Automatic Extension Release Intercom Call Trunk Call Features Trunk Call Features-SUMMARY Emergency Call Clip Number Notification KX-TDA100/KX-TDA200 only Verified Code Entry Account Code EntryAccount Button Dial Type Selection Pulse to Tone Conversion Reverse Circuit Pause Insertion Telephone Company TRS/Barring Smdr Special Carrier Access Code If this PBX is installed behind an existing host PBX Feature Description Details Line Preference Seizing a Line FeaturesSeizing a Line Features-SUMMARY Trunk Access Idle Line Feature Description IntercomLine Preference-Outgoing Line Preference Override Trunk Access Flexible Buttons Basic Calling Memory Dialling Features-SUMMARY Memory Dialling FeaturesMemory Dialling Features FLASH/RECALL Trunk Access by Memory DiallingValid Input Display while Description Entering Intercom Full One-touch Dialling One-touch DiallingOne-touch Dialling Button KX-T7710 One-touch Dialling KX-TDA100/KX-TDA200 only Programming Example Button Desired Number Interrupt Redial Last Number RedialAutomatic Redial Outgoing Call Log Display by Redial Button System Speed Dialling Speed Dialling-Personal/SystemPersonal Speed Dialling Quick Dialling Location No Quick Dialling No Desired Number Hot Line Capable Telephone Busy Line/Busy Party Features Automatic Callback Busy Camp-on Executive Busy Override Executive Busy Override Deny Call Monitor Ohca Second Call Notification to Busy ExtensionSecond Call Notification to Busy Extension-SUMMARY OFF Ohca COS Feature Guide References Call Waiting Tone Off-hook Call Announcement Ohca Whisper Ohca Denied Code Tables Toll Restriction TRS/Call Barring Barring FeaturesToll Restriction TRS/Call Barring Barring Exception Code Tables TRS/Barring Level Denied Code Tables *1 Exception Code Tables *2 Flowchart Keep the Software UP-TO-DATE with the Latest Data ARS Feature Guide References Budget Management Budget Management for Verified Call TRS/Barring Level Extension LockRemote Extension Lock Dial Tone Transfer Toll Restriction/Call Barring Button Walking COS Walking COS through Disa Verified Code PIN Verified Code EntryVerified Code Entry through Disa Verified Code PIN Lock COS Automatic Route Selection ARS Automatic Route Selection ARS FeaturesCarrier Selection Procedure Flowchart Programming Procedures Time Table Corresponding Description NumberRouting Plan Assignment Carrier Priority Analogue Line Insert a pause Command Explanation DescriptionCarrier Assignment Programming Example Itemised Billing Code Optional Assignment Authorisation Code for a TenantAuthorisation Code for a Trunk Group Dialled Number on the Smdr PTs with the Monitor Button Conversation FeaturesHands-free Operation Off-hook Monitor Mute Answer/Release Button Headset OperationHeadset Button Data Line Security Disconnect Time Only for Flash/Recall Mode Explanation of Each ModeFLASH/RECALL Button Mode Flash/Recall/Terminate EFA Button External Feature Access EFAFlash/Recall Time Trunk Call Limitation Features Descriptions Connections Parallelled Telephone APT + SLT Installation Manual KX-TDA15 only Calling Party Control CPC Signal Detection Transfer Recall for Call Transfer without Announcement Transferring FeaturesCall Transfer Available destination Destination One-touch Transfer Holding Features Call Hold Hold Transfer to Trunk Transfer to Extension Mode Call Park Call Splitting KX-TDA100/KX-TDA200 Volume ControlMusic on Hold BGM Number and the Music Source BGM No Conference Features-SUMMARY Conference FeaturesConference Features Conference Multiple Party Conversation Privacy Release Time Privacy ReleaseCO Button Paging Group Paging FeaturesPaging Paging Deny External Pager Priority User Group No. *1001 002 003 Conference Call Broadcasting KX-TDA30/KX-TDA100/KX-TDA200 onlyBroadcasting Group DSS SP-PHONE Broadcasting Features KX-TDA30/KX-TDA100/KX-TDA200 only Optional Device Features Doorphone Call Optional Device Features Door Open Door Open Duration Floating Extension Number Pager VolumeTrunk Answer From Any Station Tafas BGM-External Background Music BGMBGM-External KX-TDA100/KX-TDA200 only Outgoing Message OGM Feature Usage Details Direct Inward SystemAccess Disa Timed Reminder Recording Methods Disa Security Mode and Available Features Direct Inward System Access DisaDisa Built-in Automated Attendant Number Disa AA Service Outgoing Message OGM Disa Intercept Routing-Busy/DND Security Mode OverrideAvailable PBX Features with Security Mode Override Code All Security Trunk Disa Intercept Routing-No Answer Smdr To the next OGM Trunk-to-Trunk Call Duration Disa Delayed Answer TimeDisa Mute Time Tone Detection Installation Manual References Caller ID Features Caller ID Service Features Description Details Calling Line Identification CLI Modification Flowchart Caller ID Table Assignment Caller ID to SLT Port KX-TDA15/KX-TDA30 only Feature Guide References Call Log for Incoming Call Distribution Group Calls Incoming Call LogCall Log Button Call Log for PS Calls Incoming Call Log Memory Incoming Call Log Display LockStoring the Call Log Information in Personal Speed Dialling Message Button Message FeaturesMessage Waiting Distinctive Dial Tone for Message Waiting SLT Message Waiting Lamp Light Patterns Pattern 11 on Absent Message Type Message Message Example Description System Proprietary Telephone PT Features Fixed Buttons Redial MonitorMessage Auto ANS Flexible DSS Direct Station PF Programmable FeatureButton Usage Flexible CO Trunk EFA Or host PBX to access their featuresFlexible Buttons Isdn Service System AlarmTime Service Time Service Switching Customising the Buttons LED Indication APT Light Light Pattern of the Line Status ButtonsButton Trunk Status Light Pattern of the Corresponding Extension Status Button Flashing Light Patterns Multilingual Display Display InformationDisplay Item Display Example Condition Display Contrast Settings on the Programming Mode Integrated Services Digital Network ISDN-SUMMARY Integrated Services Digital Network Isdn Service FeaturesIntegrated Services Digital Network Isdn Colp DDIClip Colr Mcid Ccbs Bearer Mode L1 Active Mode and L2 Data Link ModeTEI Assignment Mode Automatic Isdn Configuration Clip Example Calling Line Identification Presentation ClipConnected Line Identification Presentation Colp Colp Example COLP/CLIR/COLR Assignment for Each Port CLIP/COLP NumberCalling/Connected Line Identification Restriction CLIR/COLR Clir Button and Colr Button Advice of Charge AOC AOC for Isdn extension Call Forwarding CF By Isdn P-MP Call Forwarding CF-by Isdn P-MPFWD Isdn Call Forwarding FWD Forwarding Calls Call Forwarding CF-by Isdn P-P Call Forwarding CF By Isdn P-P Forwarding Calls Call Hold HOLD-by Isdn Isdn Hold Button Call Transfer CT-by Isdn Three-party Conference 3PTY-by Isdn Malicious Call Identification Mcid Completion of Calls to Busy Subscriber Ccbs Isdn Extension 1234 Feature Guide References Isdn Service Access by Keypad Protocol Isdn Service Button DR2 21 E1 Line Service Features KX-TDA100/KX- TDA200 only21.1 E1 Line Service KX-TDA100/KX-TDA200 only ANI Feature DescriptionAutomatic Outgoing ANI Number Incoming ANI LCOT/GCOT/DID/TIE/OPX 22 T1 Line Service Features KX-TDA100/KX- TDA200 only22.1 T1 Line Service KX-TDA100/KX-TDA200 only Lcot Gcot Did Through the PBX. An extension number can be given to VM Group Type Description Voice Mail FeaturesVoice Mail VM Group VM Dtmf Group VM Dtmf One-touch Voice Mail Feature Access Voice Mail Dtmf Integration System Explanation FWD to the VPS Sequence Selection Dtmf Command AssignmentCommand Default Intercept Routing to the VPS Sequence Selection Example of a & b Parameter Transmitted Command AA Service ModeNone Default Transferring to a Mailbox of the VPS Listening to a Recorded Message AA Service Dtmf Status Signal and Condition Default Command Status Condition Default Command Voice Mail VM Transfer Button Voice Mail Features Listening to a Recorded Message Direct Mailbox Access Feature ExplanationAutomatic Configuration-Quick Setup Voice Mail DPT Digital Integration Example For did Calls Status Notification to the VPS Caller’s Identification Notification to the VPSDid Number Notification to the VPS Paging by the VPS Live Call Screening LCS Two-way Recording into the VPS Feature Guide References Handover Portable Station PS FeaturesPortable Station PS Connection Installation Manual References PS Ring Group PS Ring GroupProgramming Example PS Ring Available PS Call Calling Multiple PSs SimultaneouslyMethod Assignment Merit Demerit Details Incoming Incoming Call Distribution Group PS Ring Group Directory PS DirectoryType Description PS Dialling Directory PBX Extension Dialling PS Feature Buttons Wireless XDP Parallel Mode Summary Feature Guide References Smdr Output Port Administrative Information Output FeaturesStation Message Detail Recording Smdr Smdr Output Data Pattern B 80 digits with call charge information Smdr Format Type and ContentsPattern a 80 digits without call charge information Pattern C 120 digits Ext Number Description Pattern DateTime CO Trunk Status ARS dial Outgoing intercomCall Log-in/Log-out Caller’s Date order Secret diallingPrivacy dial Received call Serial Interface RS-232C Parameters Charge Meter Examples of Call Charge Fee Reference Total Call ChargeCall Charge Management Pay Tone Service KX-TDA100/KX-TDA200 only Call Charge Fee Reference by Charge Reference Button Remote Extension PIN Clear Extension Controlling FeaturesExtension Personal Identification Number PIN Extension PIN Display Settings on the Programming Mode Manager Programming BGM Extension Feature ClearFeatures After Setting Absent Message Off FWD*/DND Walking Extension Programmable Time To use the voice message featureTimed Reminder Remote Extension Control by User Extension PIN Audible Tone Features Dial Tone Confirmation Tone Patterns Confirmation ToneType Description Tone Interface Networking FeaturesTIE Line Service Explanation PBX Code Method Access with PBX Code Case TRG PBX Code Method Access with PBX Code TIE Line Network Dial Modification Trunk Removed Added Added Group No. Digits From PBX-1 is an extension TIE Line and Trunk Connection PBX Code Method Access with PBX Code ExampleTrunk-to-TIE Access TIE Line TIE-to-Trunk Access PBX Code Method Access with PBX Code Telephone Company TIE Line TRG TRG Programming Example of PBX-2Trunk Group No COS No TRG of Incoming Outgoing Call TRG 1 COS Example Telephone CompanyPBX-2 Explanation Case 952-1011 Trunk-to-TIE-to-Trunk Access PBX Code Method 7-abc-xxxx Extension No. Method dexx Extension No Idle Line Other PBX Access No Goes to a Conditions Virtual Private Network VPN Public/Private Discrimination Quick Dialling Extension no. Public no. Other PBX Qsig Network Qsig Network-SUMMARY Qsig CLIP/CNIP Example Calling Line/Name Identification Presentation CLIP/CNIPConnected Line/Name Identification Presentation COLP/CONP COLP/CONP Example CNIP/CONP Name Calling/Connected Name Identification Restriction CNIR/CONR Call Forwarding CF-by Qsig Forwarding Calls Call Transfer CT-by Qsig Transferring a Call Call Transfer Completion of Calls to Busy Subscriber CCBS-by Qsig For making a call Voice over Internet Protocol VoIP NetworkRequired Programming Device For receiving a call First Party Call Control Computer Telephony Integration CTI FeaturesComputer Telephony Integration CTI Third Party Call Control Application Programming Interface API/Protocol Computer Telephony Integration CTI Features Section System Configuration and Administration Features System Configuration-Hardware Extension Port Configuration Walking COS System Configuration-SoftwareClass of Service COS Group User Group Idle Extension Hunting Group Incoming Call Distribution Group VM Group Type Description VM Dtmf Group System Management Tenant ServiceTenant Configuration Tenant Member Tenant-to-Tenant Call Block Example Tenant Programming Example Caller Manual Time ServiceTime Service Switching Mode Type Description Automatic Programming Examples of DID/DDI Table and DIL Table Features Using Time ServiceTime Table Example DID/DDI Time Service Switching Mode Automatic/Manual Button Tenant operator Operator FeaturesType Description PBX operator Operator Call Manager Features OGM Conditions System Data Control PC Programming Using an Remote Programming Method Description Using a modemDirect Access Using an Isdn Installation Manual References System Programming Password Level PT Programming System Data Control Quick Setup Summer Time Daylight Saving Time Setting Automatic SetupAutomatic Time Adjustment Time Information from Telephone Company Feature Guide References With Without Flexible Numbering/Fixed NumberingFlexible Numbering available while a dial tone is heard Feature Default Pattern Mcid Fixed Numbering available while dialling or talking Feature number + Additional number Parameter Floating Extension TDA30/KX Software Upgrading Data File Storage Area DC Power Source Fault Recovery/DiagnosticsPower Failure Transfer KX-TDA30/KX-TDA100/KX- TDA200 only KX-TDA30 Installation Manual References Power Failure Restart Local Alarm Information Flexible Buttons Station Message Detail Recording Smdr Section Programming Instructions Introduction Password SecurityIntroduction Ways to Programme System Requirements Installing and Starting the Maintenance ConsolePC Programming Operating System PC Programming PC Programming When country/area data do not match PC Programming Required Telephone/Extension PT ProgrammingProgramming Instructions Buttons and Functions Programming Structure Entering System Programming ModeAdministrator Level Programming No Entering Characters Standard modeOption mode Option mode for CE model Option mode for GR model Option mode for RU model Example of Entering Characters 003 Basic Programming002 006 004005 008 012 010011 101 System Programming100 102 121 103120 122 131 123130 190 Time 211 320 5 TRS/Barring/ARS Programming304 300 325 321322 331-346 350352 401 Trunk Programming400 402 414 412413 425 422424 427 476 472473 490 Pay Tone Signal Type 491 KX-TDA100/KX-TDA200 only 491 503 COS Programming502 504 509 505506 515 512514 516 602 Extension Programming600 603 621 606620 622 627 625626 628 641 630632 681 660680 692 690691 699 710 Resource/Interface Programming700 711 KX-TDA100/KX-TDA200 720729 KX-TDA15/KX-TDA30 Disa Security Mode Outgoing Message OGM Name 802 Smdr & Maintenance Programming800 811 803804 812 910 Card Programming902 Section Appendix Category Capacity of System ResourcesCapacity of System Resources KX-TDA15 KX-TDA30 KX-TDA100/KX Networking Programmer Tones/Ring Tones Tones/Ring Tones Ring Tone Patterns Default List of Abbreviations List of Abbreviations List of Abbreviations Revision History New ContentsChanged Contents KX-TDA100/KX-TDA200 Version Revision History KX-TDA30 Version Revision History Index Index Qsig 239 131 Quick Setup 302 218 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan