Manuals / Peerless Industries / Communications / IP Phone

Peerless Industries KX-TDA100, KX-TDA15, KX-TDA200, KX-TDA30 manual Revision History

Models: KX-TDA200 KX-TDA15 KX-TDA30 KX-TDA100

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Peerless Industries KX-TDA100, KX-TDA15, KX-TDA200, KX-TDA30 manual Revision History

Contents

KX-TDA15/KX-TDA30 About this Feature Guide Terms used in this Feature GuideAbout the other manuals Installation Manual TrademarksFeature Highlights Networking FeaturesBuilt-in Small Call Centre Features Computer Telephony Integration CTI FeaturesParallelled Telephone Features Portable Station PS FeaturesPC Phone/PC Console Features Table of Contents 102 113118 130Optional Device Features 146 Caller ID Features 160Message Features 167 Voice Mail Features 205Extension Controlling Features 239 Audible Tone Features 245Networking Features 247 278Programming Instructions 324 Basic Programming 329 COS Programming 346 362 365List of Abbreviations 367 Revision History 369Feature Guide Section Call Handling Features Incoming Call Features Incoming Trunk Call FeaturesIncoming Trunk Call Features-SUMMARY Available Networking Type for Each Optional Trunk Card TypeDIL Irna Method Flowchart Direct In Line DILProgramming Example of DIL Table Trunk NoCLI Destination Day Lunch Break NightDirect Inward Dialling DID/Direct Dialling In DDI Calling Line Identification CLI DistributionDID/DDI CLI DID/DDI Destination *3Ion No. *1 Name *2 Day Lunch Break Night DID/DDI Number ModificationInter-digit Time Received Destination Explanation NumberMultiple Subscriber Number MSN Ringing Service Programming Example of MSN Table for Isdn BRI Port MSN CLIMSN Destination Ion Name Day Lunch Break NightTime Service Calling Line Identification CLI Distribution Automatic Caller ID Number Modification Intercept Routing Original Destination Available Intercept DestinationIntercept Routing-Busy/DND on/off If the intercept destination cannot receive the callIdle Extension Hunting Call Forwarding FWD/Do Not Disturb DND Intercept Routing-No Destination Intercept Routing-No Destination on/offIf an operator tenant/PBX is not assigned Internal Call Features Internal Call Features-SUMMARYFeature Description Details Intercom Call Doorphone CallInternal Call Block Programming Example Called Party CallerCOS 1 COS 2 COS Incoming Call Features Incoming Call Indication Features Incoming Call Indication Features-SUMMARYLED TafasRing Tone Pattern Selection LCSTRG1 TRG2 Call Waiting DPTFeature Guide References Receiving Group Features Idle Extension HuntingType Description Circular Hunting Terminated HuntingFWD/DND Mode If all the searched extensions are busyIncoming Call Distribution Group Features Incoming Call Distribution Group Features-SUMMARYOverflow Feature Feature Call Queue Control Remote Control The supervisorSupervisory Incoming MonitorCall Forwarding FWD 1.19.2 Flexible Buttons Group Call Distribution UCDHow the Group Call Waiting Feature Activates ExampleICD Group Button for Group Call Waiting No Reply Redirection UCD or Priority Hunting Method FWD/DND ExtensionQueuing Feature Explanation for Queuing Time Table Manual Queue RedirectionHurry-up Button Light Pattern Calls in the Waiting QueueVIP Call 1st 3rd 2nd PriorityOverflow Feature Busy on Busy Busy on BusyExample of a Log-in/Log-out Wrap-upLog-in/Log-out and Wrap-up Status Example Log-in/Log-out ButtonWrap-up Button Light pattern StatusAutomatic Log-out Log-in/Log-out MonitorSupervisory Feature Incoming Call Queue Monitor DisplayOther Features while in Monitor Mode Available Extension as a Supervisor ExtensionAvailable Paired DSS Console Accumulation Value ClearCall Forwarding FWD/Do Not Disturb DND Features Call Forwarding FWD/Do Not Disturb DNDCall Forwarding FWD/Do Not Disturb DND Light Pattern Status default Mode ChangeWhen in FWD/DND Setting Mode When in FWD/DND Cycle Switch ModeFeature Guide References Call Forwarding FWD Type Circumstance All CallsFollow Me BusyGeneral FWD for Trunk Calls/Intercom CallsFWD from Incoming Call Distribution Group Group FWD FWD to TrunkBoss & Secretary feature Trunk Call DurationMultiple FWD All Calls and Busy No Answer and Busy/No AnswerFollow Me Message WaitingDo Not Disturb DND Answering Features Answering FeaturesAnswering Features-SUMMARY Line Preference-Incoming Prime LineCall Pickup Directed Call PickupGroup Call Pickup Call Pickup applies toHands-free Answerback Making Call Features PrediallingAutomatic Extension Release Intercom Call Trunk Call Features Trunk Call Features-SUMMARYEmergency Call Clip Number Notification KX-TDA100/KX-TDA200 onlyAccount Code Entry Account ButtonVerified Code Entry Dial Type Selection Pulse to Tone ConversionReverse Circuit Pause Insertion Telephone Company TRS/Barring SmdrSpecial Carrier Access Code If this PBX is installed behind an existing host PBXSeizing a Line Features Seizing a Line Features-SUMMARYFeature Description Details Line Preference Trunk AccessFeature Description Intercom Line Preference-OutgoingIdle Line Line Preference OverrideTrunk Access Flexible Buttons Basic Calling Memory Dialling Features Memory Dialling FeaturesMemory Dialling Features-SUMMARY Trunk Access by Memory Dialling Valid Input Display while Description EnteringFLASH/RECALL IntercomOne-touch Dialling One-touch Dialling ButtonFull One-touch Dialling KX-T7710 One-touch Dialling KX-TDA100/KX-TDA200 only Programming Example Button Desired NumberLast Number Redial Automatic RedialInterrupt Redial Outgoing Call Log Display by Redial ButtonSpeed Dialling-Personal/System Personal Speed DiallingSystem Speed Dialling Quick Dialling Location No Quick Dialling No Desired NumberHot Line Capable TelephoneBusy Line/Busy Party Features Automatic Callback Busy Camp-onExecutive Busy Override Executive Busy Override DenyCall Monitor Second Call Notification to Busy Extension Second Call Notification to Busy Extension-SUMMARYOhca OFF Ohca COSFeature Guide References Call Waiting Tone Off-hook Call Announcement Ohca Whisper Ohca Toll Restriction TRS/Call Barring Barring Features Toll Restriction TRS/Call Barring BarringDenied Code Tables Exception Code TablesTRS/Barring Level Denied Code Tables *1 Exception Code Tables *2Flowchart Keep the Software UP-TO-DATE with the Latest Data ARSFeature Guide References Budget Management Budget Management for Verified CallExtension Lock Remote Extension LockTRS/Barring Level Dial Tone Transfer Toll Restriction/Call Barring ButtonWalking COS Walking COS through DisaVerified Code Entry Verified Code Entry through DisaVerified Code PIN Verified Code PIN LockCOS Automatic Route Selection ARS Features Carrier Selection Procedure FlowchartAutomatic Route Selection ARS Programming Procedures Corresponding Description Number Routing Plan AssignmentTime Table Carrier PriorityCommand Explanation Description Carrier AssignmentAnalogue Line Insert a pause Programming ExampleOptional Assignment Authorisation Code for a Tenant Authorisation Code for a Trunk GroupItemised Billing Code Dialled Number on the SmdrConversation Features Hands-free OperationPTs with the Monitor Button Off-hook Monitor Mute Headset Operation Headset ButtonAnswer/Release Button Data Line Security Explanation of Each Mode FLASH/RECALL Button ModeDisconnect Time Only for Flash/Recall Mode Flash/Recall/TerminateExternal Feature Access EFA Flash/Recall TimeEFA Button Trunk Call Limitation Features Descriptions Connections Parallelled TelephoneAPT + SLT Installation Manual KX-TDA15 onlyCalling Party Control CPC Signal Detection Transferring Features Call TransferTransfer Recall for Call Transfer without Announcement Available destination DestinationOne-touch Transfer Holding Features Call HoldHold Transfer to Trunk Transfer to Extension ModeCall Park Call Splitting Volume Control Music on HoldKX-TDA100/KX-TDA200 BGM Number and the Music Source BGM NoConference Features Conference FeaturesConference Features-SUMMARY Conference Multiple Party Conversation Privacy Release CO ButtonPrivacy Release Time Paging Features PagingPaging Group Paging DenyUser Group No. *1 001 002 003External Pager Priority Broadcasting KX-TDA30/KX-TDA100/KX-TDA200 only Broadcasting GroupConference Call DSS SP-PHONEBroadcasting Features KX-TDA30/KX-TDA100/KX-TDA200 only Optional Device Features Doorphone CallOptional Device Features Door Open Door Open DurationPager Volume Trunk Answer From Any Station TafasFloating Extension Number Background Music BGM BGM-ExternalBGM-External KX-TDA100/KX-TDA200 onlyFeature Usage Details Direct Inward System Access DisaOutgoing Message OGM Timed ReminderRecording Methods Direct Inward System Access Disa Disa Built-in Automated Attendant Number Disa AA ServiceDisa Security Mode and Available Features Outgoing Message OGMSecurity Mode Override Available PBX Features with Security Mode OverrideDisa Intercept Routing-Busy/DND Code All Security TrunkDisa Intercept Routing-No Answer SmdrTo the next OGM Disa Delayed Answer Time Disa Mute TimeTrunk-to-Trunk Call Duration Tone DetectionInstallation Manual References Caller ID Features Caller IDService Features Description Details Calling Line Identification CLIModification Flowchart Caller ID Table AssignmentCaller ID to SLT Port KX-TDA15/KX-TDA30 only Feature Guide References Incoming Call Log Call Log ButtonCall Log for Incoming Call Distribution Group Calls Call Log for PS CallsIncoming Call Log Display Lock Storing the Call Log Information in Personal Speed DiallingIncoming Call Log Memory Message Features Message WaitingMessage Button Distinctive Dial Tone for Message WaitingSLT Message Waiting Lamp Light Patterns Pattern 11 on Absent Message Type Message Message Example Description SystemProprietary Telephone PT Features Fixed ButtonsMonitor MessageRedial Auto ANSPF Programmable Feature Button Usage Flexible CO TrunkFlexible DSS Direct Station Or host PBX to access their features Flexible ButtonsEFA System Alarm Time ServiceIsdn Service Time Service SwitchingCustomising the Buttons LED Indication APTLight Pattern of the Line Status Buttons Button Trunk StatusLight Light Pattern of the Corresponding Extension Status ButtonFlashing Light Patterns Display Information Display Item Display Example ConditionMultilingual Display Display ContrastSettings on the Programming Mode Integrated Services Digital Network Isdn Service Features Integrated Services Digital Network IsdnIntegrated Services Digital Network ISDN-SUMMARY DDI ClipColp ColrMcid CcbsL1 Active Mode and L2 Data Link Mode TEI Assignment ModeBearer Mode Automatic Isdn ConfigurationCalling Line Identification Presentation Clip Connected Line Identification Presentation ColpClip Example Colp ExampleCLIP/COLP Number Calling/Connected Line Identification Restriction CLIR/COLRCOLP/CLIR/COLR Assignment for Each Port Clir Button and Colr ButtonAdvice of Charge AOC AOC for Isdn extensionCall Forwarding CF-by Isdn P-MP FWDCall Forwarding CF By Isdn P-MP IsdnCall Forwarding FWD Forwarding Calls Call Forwarding CF-by Isdn P-P Call Forwarding CF By Isdn P-PForwarding Calls Call Hold HOLD-by Isdn Isdn Hold ButtonCall Transfer CT-by Isdn Three-party Conference 3PTY-by Isdn Malicious Call Identification Mcid Completion of Calls to Busy Subscriber Ccbs Isdn Extension 1234Feature Guide References Isdn Service Access by Keypad Protocol Isdn Service Button21 E1 Line Service Features KX-TDA100/KX- TDA200 only 21.1 E1 Line Service KX-TDA100/KX-TDA200 onlyDR2 Feature Description Automatic Outgoing ANI NumberANI Incoming ANI22 T1 Line Service Features KX-TDA100/KX- TDA200 only 22.1 T1 Line Service KX-TDA100/KX-TDA200 onlyLCOT/GCOT/DID/TIE/OPX Lcot Gcot DidThrough the PBX. An extension number can be given to Voice Mail Features Voice Mail VM GroupVM Group Type Description VM Dtmf GroupVM Dtmf One-touch Voice Mail Feature Access Voice Mail Dtmf Integration System ExplanationDtmf Command Assignment Command DefaultFWD to the VPS Sequence Selection Intercept Routing to the VPS Sequence SelectionParameter Transmitted Command AA Service Mode None DefaultExample of a & b Transferring to a Mailbox of the VPSListening to a Recorded Message AA Service Dtmf Status Signal and Condition Default CommandStatus Condition Default Command Voice Mail VM Transfer ButtonVoice Mail Features Feature Explanation Automatic Configuration-Quick SetupListening to a Recorded Message Direct Mailbox Access Voice Mail DPT Digital IntegrationExample For did Calls Caller’s Identification Notification to the VPS Did Number Notification to the VPSStatus Notification to the VPS Paging by the VPSLive Call Screening LCS Two-way Recording into the VPSFeature Guide References Portable Station PS Features Portable Station PS ConnectionHandover Installation Manual References PS Ring Group Programming Example PS RingPS Ring Group Available PSCalling Multiple PSs Simultaneously Method Assignment Merit Demerit Details IncomingCall Incoming Call Distribution Group PS Ring Group PS Directory Type Description PS Dialling DirectoryDirectory PBX Extension DiallingPS Feature Buttons Wireless XDP Parallel Mode Summary Feature Guide References Administrative Information Output Features Station Message Detail Recording SmdrSmdr Output Port Smdr Output DataSmdr Format Type and Contents Pattern a 80 digits without call charge informationPattern B 80 digits with call charge information Pattern C 120 digitsNumber Description Pattern Date TimeExt CO TrunkOutgoing intercom Call Log-in/Log-outStatus ARS dial Caller’sSecret dialling Privacy dialDate order Received callSerial Interface RS-232C Parameters Charge Meter Total Call Charge Call Charge ManagementExamples of Call Charge Fee Reference Pay Tone Service KX-TDA100/KX-TDA200 only Call Charge Fee Reference by Charge Reference ButtonExtension Controlling Features Extension Personal Identification Number PINRemote Extension PIN Clear Extension PIN DisplaySettings on the Programming Mode Manager Programming Extension Feature Clear Features After Setting Absent Message OffBGM FWD*/DNDWalking Extension To use the voice message feature Timed ReminderProgrammable Time Remote Extension Control by User Extension PINAudible Tone Features Dial ToneConfirmation Tone Type Description ToneConfirmation Tone Patterns Networking Features TIE Line ServiceInterface ExplanationPBX Code Method Access with PBX Code CaseTRG PBX Code Method Access with PBX Code TIE Line Network Dial Modification Trunk Removed Added Added Group No. DigitsFrom PBX-1 is an extension PBX Code Method Access with PBX Code Example Trunk-to-TIE AccessTIE Line and Trunk Connection TIE Line TIE-to-Trunk Access PBX Code Method Access with PBX Code Telephone Company TIE Line TRG Programming Example of PBX-2 Trunk Group No COS No TRG of Incoming Outgoing CallTRG Example Telephone Company PBX-2TRG 1 COS Explanation Case952-1011 Trunk-to-TIE-to-Trunk Access PBX Code Method 7-abc-xxxx Extension No. Method dexx Extension No Idle Line Other PBX Access No Goes to a Conditions Virtual Private Network VPN Public/Private DiscriminationQuick Dialling Extension no. Public no. Other PBX Qsig Network Qsig Network-SUMMARYQsig Calling Line/Name Identification Presentation CLIP/CNIP Connected Line/Name Identification Presentation COLP/CONPCLIP/CNIP Example COLP/CONP ExampleCNIP/CONP Name Calling/Connected Name Identification Restriction CNIR/CONRCall Forwarding CF-by Qsig Forwarding Calls Call Transfer CT-by Qsig Transferring a Call Call Transfer Completion of Calls to Busy Subscriber CCBS-by QsigVoice over Internet Protocol VoIP Network Required Programming DeviceFor making a call For receiving a callComputer Telephony Integration CTI Features Computer Telephony Integration CTIFirst Party Call Control Third Party Call ControlApplication Programming Interface API/Protocol Computer Telephony Integration CTI Features Section System Configuration and Administration Features System Configuration-Hardware Extension Port ConfigurationSystem Configuration-Software Class of Service COSWalking COS Group User GroupIdle Extension Hunting Group Incoming Call Distribution GroupVM Group Type Description VM Dtmf GroupTenant Service Tenant Configuration Tenant MemberSystem Management Tenant-to-Tenant Call Block Example TenantProgramming Example Caller Time Service Time Service Switching Mode Type Description AutomaticManual Features Using Time Service Time Table ExampleProgramming Examples of DID/DDI Table and DIL Table DID/DDI Time Service Switching Mode Automatic/Manual Button Operator Features Type Description PBX operatorTenant operator Operator CallManager Features OGMConditions System Data Control PC ProgrammingRemote Programming Method Description Using a modem Direct AccessUsing an Using an IsdnInstallation Manual References System Programming Password Level PT ProgrammingSystem Data Control Quick Setup Automatic Setup Automatic Time AdjustmentSummer Time Daylight Saving Time Setting Time Information from Telephone CompanyFeature Guide References Flexible Numbering/Fixed Numbering Flexible Numbering available while a dial tone is heardWith Without Feature Default Pattern Mcid Fixed Numbering available while dialling or talking Feature number + Additional number Parameter Floating Extension TDA30/KXSoftware Upgrading Data File Storage AreaFault Recovery/Diagnostics Power Failure Transfer KX-TDA30/KX-TDA100/KX- TDA200 onlyDC Power Source KX-TDA30Installation Manual References Power Failure Restart Local Alarm Information Flexible Buttons Station Message Detail Recording Smdr Section Programming Instructions Password Security IntroductionIntroduction Ways to ProgrammeInstalling and Starting the Maintenance Console PC ProgrammingSystem Requirements Operating SystemPC Programming PC Programming When country/area data do not match PC Programming PT Programming Programming InstructionsRequired Telephone/Extension Buttons and FunctionsEntering System Programming Mode Administrator LevelProgramming Structure Programming NoStandard mode Option modeEntering Characters Option mode for CE model Option mode for GR modelOption mode for RU model Example of Entering CharactersBasic Programming 002003 004 005006 008010 011012 System Programming 100101 102103 120121 122123 130131 190Time 211 5 TRS/Barring/ARS Programming 304320 300321 322325 350 352331-346 Trunk Programming 400401 402412 413414 422 424425 427 472 473476 490Pay Tone Signal Type 491 KX-TDA100/KX-TDA200 only 491COS Programming 502503 504505 506509 512 514515 516Extension Programming 600602 603606 620621 622625 626627 628630 632641 660 680681 690 691692 699Resource/Interface Programming 700710 711720 729KX-TDA100/KX-TDA200 KX-TDA15/KX-TDA30Disa Security Mode Outgoing Message OGM NameSmdr & Maintenance Programming 800802 803 804811 812Card Programming 902910 Section Appendix Capacity of System Resources Capacity of System ResourcesCategory KX-TDA15 KX-TDA30 KX-TDA100/KXNetworking Programmer Tones/Ring Tones Tones/Ring TonesRing Tone Patterns Default List of Abbreviations List of AbbreviationsList of Abbreviations New Contents Changed ContentsRevision History KX-TDA100/KX-TDA200 VersionRevision History KX-TDA30 Version Revision History Index Index Qsig 239 131 Quick Setup 302 218 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan