Manuals / Peerless Industries / Communications / IP Phone

Peerless Industries KX-TDA100, KX-TDA15, KX-TDA200, KX-TDA30 manual Feature Guide References

Models: KX-TDA200 KX-TDA15 KX-TDA30 KX-TDA100

1 380

Download 380 pages 25.08 Kb

Page 164

1.17 Caller ID Features

•For an SLT that is connected to a DPT in parallel, Caller ID information is available only when the SLT is set to "ring".

•Even if the caller’s name is sent, the name may not be shown depending on the type of SLT.

•Incoming Call Log information is not shown on the SLT.

Feature Guide References

1.6.1.5 Speed Dialling—Personal/System

1.25.1 Station Message Detail Recording (SMDR)

164 Feature Guide

Image 164

Peerless Industries KX-TDA100, KX-TDA15, KX-TDA200, KX-TDA30 manual Feature Guide References

Contents

KX-TDA15/KX-TDA30 About the other manuals About this Feature GuideTerms used in this Feature Guide Installation Manual TrademarksFeature Highlights Networking FeaturesBuilt-in Small Call Centre Features Computer Telephony Integration CTI FeaturesPC Phone/PC Console Features Parallelled Telephone FeaturesPortable Station PS Features Table of Contents 102 113118 130Optional Device Features 146 Caller ID Features 160Message Features 167 Voice Mail Features 205Extension Controlling Features 239 Audible Tone Features 245Networking Features 247 278Programming Instructions 324 Basic Programming 329 COS Programming 346 362 365List of Abbreviations 367 Revision History 369Feature Guide Section Call Handling Features Incoming Call Features Incoming Trunk Call FeaturesIncoming Trunk Call Features-SUMMARY Available Networking Type for Each Optional Trunk Card TypeDIL Irna Method Flowchart Direct In Line DILProgramming Example of DIL Table Trunk NoCLI Destination Day Lunch Break NightDirect Inward Dialling DID/Direct Dialling In DDI Calling Line Identification CLI DistributionDID/DDI CLI DID/DDI Destination *3Ion No. *1 Name *2 Day Lunch Break Night DID/DDI Number ModificationInter-digit Time Received Destination Explanation NumberMultiple Subscriber Number MSN Ringing Service Programming Example of MSN Table for Isdn BRI Port MSN CLIMSN Destination Ion Name Day Lunch Break NightTime Service Calling Line Identification CLI Distribution Automatic Caller ID Number Modification Intercept Routing Original Destination Available Intercept DestinationIdle Extension Hunting Intercept Routing-Busy/DND on/offIf the intercept destination cannot receive the call Call Forwarding FWD/Do Not Disturb DND If an operator tenant/PBX is not assigned Intercept Routing-No DestinationIntercept Routing-No Destination on/off Internal Call Features Internal Call Features-SUMMARYFeature Description Details Intercom Call Doorphone CallCOS 1 COS 2 COS Internal Call BlockProgramming Example Called Party Caller Incoming Call Features Incoming Call Indication Features Incoming Call Indication Features-SUMMARYLED TafasTRG1 TRG2 Ring Tone Pattern SelectionLCS Call Waiting DPTFeature Guide References Receiving Group Features Idle Extension HuntingType Description Circular Hunting Terminated HuntingFWD/DND Mode If all the searched extensions are busyIncoming Call Distribution Group Features Incoming Call Distribution Group Features-SUMMARYOverflow Feature Feature Call Queue Control Remote Control The supervisorSupervisory Incoming MonitorCall Forwarding FWD 1.19.2 Flexible Buttons Group Call Distribution UCDICD Group Button for Group Call Waiting How the Group Call Waiting Feature ActivatesExample No Reply Redirection UCD or Priority Hunting Method FWD/DND ExtensionQueuing Feature Explanation for Queuing Time Table Manual Queue RedirectionHurry-up Button Light Pattern Calls in the Waiting QueueVIP Call 1st 3rd 2nd PriorityOverflow Feature Example of a Busy on BusyBusy on Busy Log-in/Log-out Wrap-upLog-in/Log-out and Wrap-up Status Example Log-in/Log-out ButtonWrap-up Button Light pattern StatusAutomatic Log-out Log-in/Log-out MonitorSupervisory Feature Incoming Call Queue Monitor DisplayOther Features while in Monitor Mode Available Extension as a Supervisor ExtensionAvailable Paired DSS Console Accumulation Value ClearCall Forwarding FWD/Do Not Disturb DND Call Forwarding FWD/Do Not Disturb DND FeaturesCall Forwarding FWD/Do Not Disturb DND Light Pattern Status default Mode ChangeWhen in FWD/DND Setting Mode When in FWD/DND Cycle Switch ModeFeature Guide References Call Forwarding FWD Type Circumstance All CallsFollow Me BusyGeneral FWD for Trunk Calls/Intercom CallsFWD from Incoming Call Distribution Group Group FWD FWD to TrunkMultiple FWD Boss & Secretary featureTrunk Call Duration All Calls and Busy No Answer and Busy/No AnswerFollow Me Message WaitingDo Not Disturb DND Answering Features-SUMMARY Answering FeaturesAnswering Features Line Preference-Incoming Prime LineCall Pickup Directed Call PickupGroup Call Pickup Call Pickup applies toHands-free Answerback Making Call Features PrediallingAutomatic Extension Release Intercom Call Trunk Call Features Trunk Call Features-SUMMARYEmergency Call Clip Number Notification KX-TDA100/KX-TDA200 onlyVerified Code Entry Account Code EntryAccount Button Dial Type Selection Pulse to Tone ConversionReverse Circuit Pause Insertion Telephone Company TRS/Barring SmdrSpecial Carrier Access Code If this PBX is installed behind an existing host PBXSeizing a Line Features Seizing a Line Features-SUMMARYFeature Description Details Line Preference Trunk AccessFeature Description Intercom Line Preference-OutgoingIdle Line Line Preference OverrideTrunk Access Flexible Buttons Basic Calling Memory Dialling Features-SUMMARY Memory Dialling FeaturesMemory Dialling Features Trunk Access by Memory Dialling Valid Input Display while Description EnteringFLASH/RECALL IntercomFull One-touch Dialling One-touch DiallingOne-touch Dialling Button KX-T7710 One-touch Dialling KX-TDA100/KX-TDA200 only Programming Example Button Desired NumberLast Number Redial Automatic RedialInterrupt Redial Outgoing Call Log Display by Redial ButtonSystem Speed Dialling Speed Dialling-Personal/SystemPersonal Speed Dialling Quick Dialling Location No Quick Dialling No Desired NumberHot Line Capable TelephoneBusy Line/Busy Party Features Automatic Callback Busy Camp-onExecutive Busy Override Executive Busy Override DenyCall Monitor Second Call Notification to Busy Extension Second Call Notification to Busy Extension-SUMMARYOhca OFF Ohca COSFeature Guide References Call Waiting Tone Off-hook Call Announcement Ohca Whisper Ohca Toll Restriction TRS/Call Barring Barring Features Toll Restriction TRS/Call Barring BarringDenied Code Tables Exception Code TablesTRS/Barring Level Denied Code Tables *1 Exception Code Tables *2Flowchart Keep the Software UP-TO-DATE with the Latest Data ARSFeature Guide References Budget Management Budget Management for Verified CallTRS/Barring Level Extension LockRemote Extension Lock Dial Tone Transfer Toll Restriction/Call Barring ButtonWalking COS Walking COS through DisaVerified Code Entry Verified Code Entry through DisaVerified Code PIN Verified Code PIN LockCOS Automatic Route Selection ARS Automatic Route Selection ARS FeaturesCarrier Selection Procedure Flowchart Programming Procedures Corresponding Description Number Routing Plan AssignmentTime Table Carrier PriorityCommand Explanation Description Carrier AssignmentAnalogue Line Insert a pause Programming ExampleOptional Assignment Authorisation Code for a Tenant Authorisation Code for a Trunk GroupItemised Billing Code Dialled Number on the SmdrPTs with the Monitor Button Conversation FeaturesHands-free Operation Off-hook Monitor Mute Answer/Release Button Headset OperationHeadset Button Data Line Security Explanation of Each Mode FLASH/RECALL Button ModeDisconnect Time Only for Flash/Recall Mode Flash/Recall/TerminateEFA Button External Feature Access EFAFlash/Recall Time Trunk Call Limitation Features Descriptions Connections Parallelled TelephoneAPT + SLT Installation Manual KX-TDA15 onlyCalling Party Control CPC Signal Detection Transferring Features Call TransferTransfer Recall for Call Transfer without Announcement Available destination DestinationOne-touch Transfer Holding Features Call HoldHold Transfer to Trunk Transfer to Extension ModeCall Park Call Splitting Volume Control Music on HoldKX-TDA100/KX-TDA200 BGM Number and the Music Source BGM NoConference Features-SUMMARY Conference FeaturesConference Features Conference Multiple Party Conversation Privacy Release Time Privacy ReleaseCO Button Paging Features PagingPaging Group Paging DenyExternal Pager Priority User Group No. *1001 002 003 Conference Call Broadcasting KX-TDA30/KX-TDA100/KX-TDA200 onlyBroadcasting Group DSS SP-PHONEBroadcasting Features KX-TDA30/KX-TDA100/KX-TDA200 only Optional Device Features Doorphone CallOptional Device Features Door Open Door Open DurationFloating Extension Number Pager VolumeTrunk Answer From Any Station Tafas Background Music BGM BGM-ExternalBGM-External KX-TDA100/KX-TDA200 onlyFeature Usage Details Direct Inward System Access DisaOutgoing Message OGM Timed ReminderRecording Methods Direct Inward System Access Disa Disa Built-in Automated Attendant Number Disa AA ServiceDisa Security Mode and Available Features Outgoing Message OGMSecurity Mode Override Available PBX Features with Security Mode OverrideDisa Intercept Routing-Busy/DND Code All Security TrunkDisa Intercept Routing-No Answer SmdrTo the next OGM Disa Delayed Answer Time Disa Mute TimeTrunk-to-Trunk Call Duration Tone DetectionInstallation Manual References Caller ID Features Caller IDService Features Description Details Calling Line Identification CLIModification Flowchart Caller ID Table AssignmentCaller ID to SLT Port KX-TDA15/KX-TDA30 only Feature Guide References Incoming Call Log Call Log ButtonCall Log for Incoming Call Distribution Group Calls Call Log for PS CallsIncoming Call Log Memory Incoming Call Log Display LockStoring the Call Log Information in Personal Speed Dialling Message Features Message WaitingMessage Button Distinctive Dial Tone for Message WaitingSLT Message Waiting Lamp Light Patterns Pattern 11 on Absent Message Type Message Message Example Description SystemProprietary Telephone PT Features Fixed ButtonsMonitor MessageRedial Auto ANSFlexible DSS Direct Station PF Programmable FeatureButton Usage Flexible CO Trunk EFA Or host PBX to access their featuresFlexible Buttons System Alarm Time ServiceIsdn Service Time Service SwitchingCustomising the Buttons LED Indication APTLight Pattern of the Line Status Buttons Button Trunk StatusLight Light Pattern of the Corresponding Extension Status ButtonFlashing Light Patterns Display Information Display Item Display Example ConditionMultilingual Display Display ContrastSettings on the Programming Mode Integrated Services Digital Network ISDN-SUMMARY Integrated Services Digital Network Isdn Service FeaturesIntegrated Services Digital Network Isdn DDI ClipColp ColrMcid CcbsL1 Active Mode and L2 Data Link Mode TEI Assignment ModeBearer Mode Automatic Isdn ConfigurationCalling Line Identification Presentation Clip Connected Line Identification Presentation ColpClip Example Colp ExampleCLIP/COLP Number Calling/Connected Line Identification Restriction CLIR/COLRCOLP/CLIR/COLR Assignment for Each Port Clir Button and Colr ButtonAdvice of Charge AOC AOC for Isdn extensionCall Forwarding CF-by Isdn P-MP FWDCall Forwarding CF By Isdn P-MP IsdnCall Forwarding FWD Forwarding Calls Call Forwarding CF-by Isdn P-P Call Forwarding CF By Isdn P-PForwarding Calls Call Hold HOLD-by Isdn Isdn Hold ButtonCall Transfer CT-by Isdn Three-party Conference 3PTY-by Isdn Malicious Call Identification Mcid Completion of Calls to Busy Subscriber Ccbs Isdn Extension 1234Feature Guide References Isdn Service Access by Keypad Protocol Isdn Service ButtonDR2 21 E1 Line Service Features KX-TDA100/KX- TDA200 only21.1 E1 Line Service KX-TDA100/KX-TDA200 only Feature Description Automatic Outgoing ANI NumberANI Incoming ANI22 T1 Line Service Features KX-TDA100/KX- TDA200 only 22.1 T1 Line Service KX-TDA100/KX-TDA200 onlyLCOT/GCOT/DID/TIE/OPX Lcot Gcot DidThrough the PBX. An extension number can be given to Voice Mail Features Voice Mail VM GroupVM Group Type Description VM Dtmf GroupVM Dtmf One-touch Voice Mail Feature Access Voice Mail Dtmf Integration System ExplanationDtmf Command Assignment Command DefaultFWD to the VPS Sequence Selection Intercept Routing to the VPS Sequence SelectionParameter Transmitted Command AA Service Mode None DefaultExample of a & b Transferring to a Mailbox of the VPSListening to a Recorded Message AA Service Dtmf Status Signal and Condition Default CommandStatus Condition Default Command Voice Mail VM Transfer ButtonVoice Mail Features Feature Explanation Automatic Configuration-Quick SetupListening to a Recorded Message Direct Mailbox Access Voice Mail DPT Digital IntegrationExample For did Calls Caller’s Identification Notification to the VPS Did Number Notification to the VPSStatus Notification to the VPS Paging by the VPSLive Call Screening LCS Two-way Recording into the VPSFeature Guide References Handover Portable Station PS FeaturesPortable Station PS Connection Installation Manual References PS Ring Group Programming Example PS RingPS Ring Group Available PSCall Calling Multiple PSs SimultaneouslyMethod Assignment Merit Demerit Details Incoming Incoming Call Distribution Group PS Ring Group PS Directory Type Description PS Dialling DirectoryDirectory PBX Extension DiallingPS Feature Buttons Wireless XDP Parallel Mode Summary Feature Guide References Administrative Information Output Features Station Message Detail Recording SmdrSmdr Output Port Smdr Output DataSmdr Format Type and Contents Pattern a 80 digits without call charge informationPattern B 80 digits with call charge information Pattern C 120 digitsNumber Description Pattern Date TimeExt CO TrunkOutgoing intercom Call Log-in/Log-outStatus ARS dial Caller’sSecret dialling Privacy dialDate order Received callSerial Interface RS-232C Parameters Charge Meter Examples of Call Charge Fee Reference Total Call ChargeCall Charge Management Pay Tone Service KX-TDA100/KX-TDA200 only Call Charge Fee Reference by Charge Reference ButtonExtension Controlling Features Extension Personal Identification Number PINRemote Extension PIN Clear Extension PIN DisplaySettings on the Programming Mode Manager Programming Extension Feature Clear Features After Setting Absent Message OffBGM FWD*/DNDWalking Extension Programmable Time To use the voice message featureTimed Reminder Remote Extension Control by User Extension PINAudible Tone Features Dial ToneConfirmation Tone Patterns Confirmation ToneType Description Tone Networking Features TIE Line ServiceInterface ExplanationPBX Code Method Access with PBX Code CaseTRG PBX Code Method Access with PBX Code TIE Line Network Dial Modification Trunk Removed Added Added Group No. DigitsFrom PBX-1 is an extension TIE Line and Trunk Connection PBX Code Method Access with PBX Code ExampleTrunk-to-TIE Access TIE Line TIE-to-Trunk Access PBX Code Method Access with PBX Code Telephone Company TIE Line TRG TRG Programming Example of PBX-2Trunk Group No COS No TRG of Incoming Outgoing Call Example Telephone Company PBX-2TRG 1 COS Explanation Case952-1011 Trunk-to-TIE-to-Trunk Access PBX Code Method 7-abc-xxxx Extension No. Method dexx Extension No Idle Line Other PBX Access No Goes to a Conditions Virtual Private Network VPN Public/Private DiscriminationQuick Dialling Extension no. Public no. Other PBX Qsig Network Qsig Network-SUMMARYQsig Calling Line/Name Identification Presentation CLIP/CNIP Connected Line/Name Identification Presentation COLP/CONPCLIP/CNIP Example COLP/CONP ExampleCNIP/CONP Name Calling/Connected Name Identification Restriction CNIR/CONRCall Forwarding CF-by Qsig Forwarding Calls Call Transfer CT-by Qsig Transferring a Call Call Transfer Completion of Calls to Busy Subscriber CCBS-by QsigVoice over Internet Protocol VoIP Network Required Programming DeviceFor making a call For receiving a callComputer Telephony Integration CTI Features Computer Telephony Integration CTIFirst Party Call Control Third Party Call ControlApplication Programming Interface API/Protocol Computer Telephony Integration CTI Features Section System Configuration and Administration Features System Configuration-Hardware Extension Port ConfigurationWalking COS System Configuration-SoftwareClass of Service COS Group User GroupIdle Extension Hunting Group Incoming Call Distribution GroupVM Group Type Description VM Dtmf GroupSystem Management Tenant ServiceTenant Configuration Tenant Member Tenant-to-Tenant Call Block Example TenantProgramming Example Caller Manual Time ServiceTime Service Switching Mode Type Description Automatic Programming Examples of DID/DDI Table and DIL Table Features Using Time ServiceTime Table Example DID/DDI Time Service Switching Mode Automatic/Manual Button Operator Features Type Description PBX operatorTenant operator Operator CallManager Features OGMConditions System Data Control PC ProgrammingRemote Programming Method Description Using a modem Direct AccessUsing an Using an IsdnInstallation Manual References System Programming Password Level PT ProgrammingSystem Data Control Quick Setup Automatic Setup Automatic Time AdjustmentSummer Time Daylight Saving Time Setting Time Information from Telephone CompanyFeature Guide References With Without Flexible Numbering/Fixed NumberingFlexible Numbering available while a dial tone is heard Feature Default Pattern Mcid Fixed Numbering available while dialling or talking Feature number + Additional number Parameter Floating Extension TDA30/KXSoftware Upgrading Data File Storage AreaFault Recovery/Diagnostics Power Failure Transfer KX-TDA30/KX-TDA100/KX- TDA200 onlyDC Power Source KX-TDA30Installation Manual References Power Failure Restart Local Alarm Information Flexible Buttons Station Message Detail Recording Smdr Section Programming Instructions Password Security IntroductionIntroduction Ways to ProgrammeInstalling and Starting the Maintenance Console PC ProgrammingSystem Requirements Operating SystemPC Programming PC Programming When country/area data do not match PC Programming PT Programming Programming InstructionsRequired Telephone/Extension Buttons and FunctionsEntering System Programming Mode Administrator LevelProgramming Structure Programming NoEntering Characters Standard modeOption mode Option mode for CE model Option mode for GR modelOption mode for RU model Example of Entering Characters003 Basic Programming002 004 005006 008012 010011 System Programming 100101 102103 120121 122123 130131 190Time 211 5 TRS/Barring/ARS Programming 304320 300325 321322 331-346 350352 Trunk Programming 400401 402414 412413 425 422424 427 472 473476 490Pay Tone Signal Type 491 KX-TDA100/KX-TDA200 only 491COS Programming 502503 504509 505506 512 514515 516Extension Programming 600602 603606 620621 622625 626627 628641 630632 681 660680 690 691692 699Resource/Interface Programming 700710 711720 729KX-TDA100/KX-TDA200 KX-TDA15/KX-TDA30Disa Security Mode Outgoing Message OGM Name802 Smdr & Maintenance Programming800 803 804811 812910 Card Programming902 Section Appendix Capacity of System Resources Capacity of System ResourcesCategory KX-TDA15 KX-TDA30 KX-TDA100/KXNetworking Programmer Tones/Ring Tones Tones/Ring TonesRing Tone Patterns Default List of Abbreviations List of AbbreviationsList of Abbreviations New Contents Changed ContentsRevision History KX-TDA100/KX-TDA200 VersionRevision History KX-TDA30 Version Revision History Index Index Qsig 239 131 Quick Setup 302 218 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan