1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features

1.3.1.3Do Not Disturb (DND)

Description

An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but arrive at other extension by using the Idle Extension Hunting feature ( 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature ( 1.1.1.6 Intercept Routing). When a destination cannot be found, the calling extension will hear the DND tone, while the calling outside party will hear a busy tone.

Conditions

DND for Trunk Calls/Intercom Calls

The DND feature can be set for trunk calls, for intercom calls, or for both of them by the extension user.

DSS button in DND Mode

The DSS button light will turn red if the assigned extension has set DND.

DND Override

An extension in DND mode can be called by other extension users who are allowed to override DND in their COS ( DND Override [507]).

Paging DND

It is programmable whether the PBX pages extensions in DND mode through system programming. ( 1.14.1 Paging)

Intercept Routing—Busy/DND

If a call arrives at the extension in DND mode, the call can be redirected to the preprogrammed destination by the Intercept Routing—Busy/DND feature.

Idle Extension Hunting

While searching for an idle extension within an idle extension hunting group, any extension which has DND set will be skipped. The call will go to the next extension in the group, not the Intercept Routing—Busy/DND destination.

If (1) the trunk call via the LCOT or T1 (LCOT/GCOT) card arrives at the extension in DND mode and (2) the Intercept Routing—Busy/DND destination is not available and (3) there is no available extension in the idle extension hunting group, then the original extension in DND mode will ring.

Calls from a doorphone arrive at the extension even when the extension is in DND mode.

User Manual References

User Manual

1.2.4When the Dialled Line is Busy or There is No Answer

1.7.2Refusing Incoming Calls (Do Not Disturb [DND])

Feature Guide

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Peerless Industries KX-TDA15, KX-TDA100, KX-TDA200, KX-TDA30 manual Do Not Disturb DND