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Peerless Industries KX-TDA100, KX-TDA15, KX-TDA200, KX-TDA30 - page 380

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Panasonic Communications Co., Ltd.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

PSQX2634VA

This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC).

You may print out this manual solely for internal use with this model. Except above, you may not reproduce

this manual in any form, in whole or part, without the prior written consent of PCC.

KK0203CM5074

Contents

Main Introduction About this Feature Guide Terms used in this Feature Guide About the other manuals Installation Manual User Manual h relates to the R&TTE, please visit our web address: http://doc.panasonic.de Feature Highlights Networking Features Built-in Small Call Centre Features Computer Telephony Integration (CTI) Features Voice Mail Features Parallelled Telephone Features Portable Station (PS) Features PC Phone/PC Console Features Table of Contents 1 Call Handling Features ..................................... .. .. ........................15 Page Page 2 System Configuration and Administration Features............... 281 3 Programming Instructions ......................................................... 317 Page Page 4 Appendix ......................................................................................361 Page Page Page 1.1 Incoming Call Features 1.1.1 Incoming Trunk Call Features 1.1.1.1 Incoming Trunk Call FeaturesSUMMA RY 1. 2. 3. 4. 5. 6. 1.1.1.2 Direct In Line (DIL) Page 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Removed number of digits: 6 Added number: 10 Received DID/DDI number: 87654321 Modified DID/DDI number: 876543 21 = 102 1 Page 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Removed number of digits: 6 Added number: 10 Received MSN: 87654321 Modified MSN: 876543 21 = 1021 Page 1.1.1.5 Calling Line Identification (CLI) Distribution a) b) c) Page 1.1.1.6 Intercept Routing a) b) a) b) Page 1.1.1.7 Intercept RoutingNo Destination 1.1.2 Internal Call Features 1.1.2.1 Internal Call FeaturesSUMMARY 1.1.2.2 Internal Call Block Page 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication FeaturesSUMMARY 1.1.3.2 Ring Tone Pattern Selection 1.1.3.3 Call Waiting a) b) c) d) Page 1.2 Receiving Group Features 1.2.1 Idle Extension Hunting Page 1.2.2 Incoming Call Distribution Group Features 1.2.2.1 Incoming Call Distribution Group FeaturesSUMMA RY 1. 2. 3. 4. 5. Page 1.2.2.2 Group Call Distribution 1. 2. a) b) 3. 1.2.2.3 Queuing Feature Page 1.2 Receiving Group Features 1.2.2.4 VIP Call 1st Priority 2nd 3rd 1.2.2.5 Overflow Feature 1. a) b) c) d) e) Page 1.2.2.6 Log-in/Log-out Page 1.2.2.7 Supervisory Feature a) b) 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND) SUMMARY 1. 2. a) b) 1.3.1.2 Call Forwarding (FWD) Page Page [All Calls and Busy] [No Answer and Busy/No Answer] [Follow Me] 1.3.1.3 Do Not Disturb (DND) 1.4 Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Featur esSUMMARY 1.4.1.2 Line PreferenceIncoming [Prime Line] 1.4.1.3 Call Pickup [Directed Call Pickup] [Group Call Pickup] 1.4.1.4 Hands-free Answerback 1.5 Making Call Features 1.5.1 Predialling 1.5.2 Automatic Extension Release a) b) 1.5.3 Intercom Call 1.5.4 Trunk Call Features 1.5.4.1 Trunk Call FeaturesSUMMARY 1.5.4.2 Emergency Call 1.5.4.3 Account Code Entry 1.5.4.4 Dial Type Selection 1.5.4.5 Reverse Circuit 1.5.4.6 Pause Insertion a) b) c) 1.5.4.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Page 1.5.4.8 Special Carrier Access Code 1.5.5 Seizing a Line Features 1.5.5.1 Seizing a Line FeaturesSUMMARY 1.5.5.2 Line PreferenceOutgoing 1.5.5.3 Trunk Access Page 1.6 Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling FeaturesSUMMARY Page 1.6.1.2 One-touch Dialling 1.6.1.3 KX-T7710 One-touch Dialling (KX-TDA100/KX-TDA200 only) 1.6.1.4 Last Number Redial 1.6.1.5 Speed DiallingPersonal/System [Personal Speed Dialling] [System Speed Dialling] 1.6.1.6 Quick Dialling 1.6.1.7 Hot Line 1.7 Busy Line/Busy Party Features 1.7.1 Automatic Callback Busy (Camp-on) 1.7.2 Executive Busy Override 1.7.3 Call Monitor a) b) c) d) e) f) 1.7.4 Second Call Notification to Busy Extension 1.7.4.1 Second Call Notification to Busy ExtensionSUMMARY Page 1.7.4.2 Call Waiting Tone 1.7.4.3 Off-hook Call Announcement (OHCA) 1.7.4.4 Whisper OHCA 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables TRS/Barring Override by System Speed Dialling TRS/Barring Level [Flowchart] Page Page 1.8.2 Budget Management 1.8.3 Extension Lock 1.8.4 Dial Tone Transfer 1.8.5 Walking COS 1.8.6 Verified Code Entry Page 1.9 Automatic Route Selection (ARS) Features 1.9 Automatic Route Selection (ARS) Features 1.9.1 Automatic Route Selection (ARS) [Programming Procedures] 1. 2. 3. 4. ARS Routing Plan Table ARS Leading Number Table 5. 6. 1.10 Conversation Features 1.10.1 Hands-free Operation 1.10.2 Off-hook Monitor 1.10.3 Mute 1.10.4 Headset Operation 1.10.5 Data Line Security 1.10.6 Flash/Recall/Terminate 1.10.7 External Feature Access (EFA) 1.10.8 Trunk Call Limitation 1.10.9 Parallelled Telephone Deleted: the [APT + SLT] [DPT + SLT] a) b) c) d) [DPT + DPT] a) b) [DPT + DPT + SLT] 1.10.10 Calling Party Control (CPC) Signal Detection 1.11 Transferring Features 1.11.1 Call Transfer Page 1.12 Holding Features 1.12.1 Call Hold a) b) 1.12.2 Call Park 1.12.3 Call Splitting 1.12.4 Music on Hold a) b) c) [KX-TDA15/KX-TDA30] 1.13 Conference Features 1.13.1 Conference Features 1.13.1.1 Conference FeaturesSUMMARY 1.13.1.2 Conference a) b) c) Page 1.13.1.3 Privacy Release 1.14 Paging Features 1.14.1 Paging Paging Group Page 1.15 Broadcasting Features (KX-TDA30/KX- TDA100/KX-TDA200 only) 1.15.1 Broadcasting (KX-TDA30/KX-TDA100/KX-TDA200 only) Broadcasting Group Conference Call Page Page 1.16 Optional Device Features 1.16.1 Doorphone Call Page 1.16.2 Door Open 1.16.3 Trunk Answer From Any Station (TAFAS) 1.16.4 Background Music (BGM) [BGM] [BGMExternal] 1.16.5 Outgoing Message (OGM) a) b) a) b) 1.16.6 Direct Inward System Access (DISA) Outgoing Message (OGM) DISA InterceptNo Dial DISA Built-in Automated Attendant Number (DISA AA Service) DISA Security Mode and Available Features DISA Intercept RoutingBusy/DND a) b) c) DISA Intercept RoutingNo Answer SMDR 1.16 Optional Device Features [Flowchart] F 1.16 Optional Device Features Feature Guide 157 * B D D Page Page 1.17 Caller ID Features 1.17.1 Caller ID 1. 2. 3. Page [Caller ID to SLT Port (KX-TDA15/KX-TDA30 only)] Page 1.17.2 Incoming Call Log a) b) c) 1.18 Message Features 1.18.1 Message Waiting [SLT Message Waiting Lamp Light Patterns] Pattern 1 Pattern 2 Pattern 4 Pattern 3 Pattern 5 Pattern 6 Pattern 7 Pattern 8 Pattern 11 Pattern 12 1.18.2 Absent Message 1.19 Proprietary Telephone (PT) Features 1.19.1 Fixed Buttons Page Page 1.19.2 Flexible Buttons a) b) c) Page Page 1.19.3 LED Indication 1. 2. 3. 4. 1.19.4 Display Information Page 1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1 Integrated Services Digital Network (ISDN) 1.20.1.1 Integrated Services Digital Network (ISDN)SUMMARY 1. 2. 3. 4. 5. Page 1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP) ISDN ISDN Page 1.20.1.3 Advice of Charge (AOC) 1.20.1.4 Call Forwarding (CF)by ISDN (P-MP) <FWD> <Call Forwarding (CF) by ISDN (P-MP)> Page 1.20.1.5 Call Forwarding (CF)by ISDN (P-P) <FWD> <Call Forwarding (CF) by ISDN (P-P)> Page 1.20.1.6 Call Hold (HOLD)by ISDN 1.20.1.7 Call Transfer (CT)by ISDN 1.20.1.8 Three-party Conference (3PTY)by ISDN 1.20.1.9 Malicious Call Identification (MCID) 1.20.1.10 Completion of Calls to Busy Subscriber (CCBS) a) b) 1.20.1.11 ISDN Extension Page 1.20.1.12 ISDN Service Access by Keypad Protocol 1.21 E1 Line Service Features (KX-TDA100/KX- TDA200 only) 1.21.1 E1 Line Service (KX-TDA100/KX-TDA200 only) 1. 2. Page 1.22 T1 Line Service Features (KX-TDA100/KX- TDA200 only) 1.22.1 T1 Line Service (KX-TDA100/KX-TDA200 only) 1. 2. Page 1.23 Voice Mail Features 1.23.1 Voice Mail (VM) Group 1. 2. [KX-TDA15/KX-TDA30] 1.23.2 Voice Mail DTMF Integration 2. 3. a) b) c) d) 4. Page Page 1.23.3 Voice Mail DPT (Digital) Integration Feature Explanation 1. 2. 3. 4. : a) b) c) 8. 9. 10. 11. 12. 13. 14. 15. [Live Call Screening (LCS)] [Two-way Recording into the VPS] a) b) 1.24 Portable Station (PS) Features 1.24.1 Portable Station (PS) Connection Page 1.24.2 PS Ring Group a) b) Page 1.24.3 PS Directory Page 1.24.5 Wireless XDP Parallel Mode a) b) c) d) e) f) Page Page 1.25 Administrative Information Output Features 1.25.1 Station Message Detail Recording (SMDR) 1.25 Administrative Information Output Features 3. Pattern C: 120 digits Pattern B: 80 digits with call charge information Page Page a) b) a) b) c) d) e) 1.25.2 Charge Meter 1. 2. 3. a) b) Page Page 1.26 Extension Controlling Features 1.26.1 Extension Personal Identification Number (PIN) a) b) c) d) e) f) Page 1.26.2 Extension Feature Clear 1.26.3 Walking Extension 1.26.4 Timed Reminder 1.26.5 Remote Extension Control by User a) b) c) d) e) 1.27 Audible Tone Features 1.27.1 Dial Tone 1.27.2 Confirmation Tone 1.28 Networking Features 1.28.1 TIE Line Service Interface Explanation 1. a) b) 2. Page Page Page 3. TIE Line Page Page Page Page Page Page Page Page 4. [Making a TIE Line Call from an Extension] 1.28 Networking Features [Receiving a Call through a TIE Line] <Extension Number Method (Access without PBX Code)> <PBX Code Method (Access with PBX Code)> Page 1.28.2 Virtual Private Network (VPN) a) b) Page 1.28.3 QSIG Network 1.28.3.1 QSIG NetworkSUMMARY Page Page Page 1.28.3.3 Call Forwarding (CF)by QSIG Page 1.28.3.4 Call Transfer (CT)by QSIG Page 1.28.3.5 Completion of Calls to Busy Subscriber (CCBS)by QSIG a) b) 1.28.4 Voice over Internet Protocol (VoIP) Network 1.29 Computer Telephony Integration (CTI) Features 1.29.1 Computer Telephony Integration (CTI) 1) 2) 1. 2. Page Page Page 2.1 System ConfigurationHard ware 2.1.1 Extension Port Configuration a) b) c) 2.2 System ConfigurationSoftware 2.2.1 Class of Service (COS) 2.2.2 Group 1. 2. a) b) c) 3. 4. 5. 6. 2.2.3 Tenant Service 1. 2. a) b) Tenant 1 Tenant 2 Tenant 3 1. 2. a) b) c) 2.2.4 Time Service 1. 2. 2.2 System ConfigurationSoftware [Time Table Example] 3. The following features can be set in each time mode (day/lunch/break/night): a) Call Features) b) c) 1) 2) 3) 4. 5. a) b) c) d) Page 2.2.5 Operator Features 2.2.6 Manager Features Page 2.3 System Data Control 2.3.1 PC Programming 1) 2) 1. 2. Page 2.3.2 PT Programming a) b) c) Page 2.3.3 Quick Setup 2.3.4 Automatic Setup 1. a) b) c) d) 2. a) b) Page 2.3.5 Flexible Numbering/Fixed Numbering 1. a) b) c) deleted: 4 Page 2. 3. Page 2.3.6 Floating Extension 2.3.7 Software Upgrading 2.4 Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer (KX-TDA30/KX-TDA100/KX- TDA200 only) [KX-TDA30] Page 2.4.2 Power Failure Restart 2.4.3 Local Alarm Information Page Page 3.1 Introduction 3.1.1 Introduction Ways to Programme Password Security 1. 3.2 PC Programming 3.2.1 Installing and Starting the Maintenance Console System Requirements Installing the Maintenance Console and Selecting the Appropriate Country/Area Data Starting the Maintenance Console and Assigning the Basic Items (Quick Setup) Page 1. 2. a. b. c. Page 3.3 PT Programming 3.3.1 Programming Instructions Required Telephone/Extension Buttons and Functions Entering System Programming Mode Programming Structure # System Password for Administrator Programming No. for PT Programming Entering Characters Table 2 (Option mode) WXYZwx yz9 Z Table 2 (Option mode for CE model) Table 2 (Option mode for GR model) Ann 6(5 times) 6(5 times) 3.3.2 Basic Programming Date & Time [000] System Speed Dialling Number [001] System Speed Dialling Name [002] Extension Number [003] [000] [003] [002] [001] Name [004] Operator Assignment [006] Console Paired Telephone [007] Absent Message [008] Name [005] [010] [011] [012] 3.3.3 System Programming Flexible Numbering [100] [100] Feature No. [101] [102] Hour:Minute [103] [110] [111] [112] [120] [123] [130] Desired No. [131] Currency [200] [201] [203] [204] [205] [208] [209] [210] [211] 3.3.5 TRS/Barring/ARS Programming [300] [301] Level No. Denied Code [302] [321] [322] [330] [325] [330] [331346] [350] [351] [352] [353] [400] [401] [402] [409] [410] [412] [413] Port No. Mode No. [414] Port No. Mode No. [420] [421] [422] [424] [425] [427] [450] [451] [452] [453] [471] Host PBX Access Code [472] [473] [475] Page 3.3.7 COS Programming Trunk Group Number [500] [500] COS No.Time No. [501] COS No.Time No. Level [505] [506] [507] [508] [509] [512] [514] [515] [516] 3.3.8 Extension Programming [600] [601] [602] [603] [604] [606] [620] [621] [622] [623] [625] [626] [627] [628] [629] [630] [631] [632] [640] [641] [650] [660] [680] [681] PS Registration [690] [690] PS No. KX-TD7690 Extn. No. [691] PS No. [700] Pager No. [710] [711] Music Source No. [720] [729] [730] Outgoing Message (OGM) Name [731] DISA Security Mode [732] [731] Message No. [732] deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic 3.3.10 SMDR & Maintenance Programming [801] Command No. [802] Page length [803] Skip Perforation [804] [805] [810] [900] Slot No. Card Name [901] Slot No. Delete [902] Page 4.1 Capacity of System Resources 4.1.1 Capacity of System Resources deleted: column for KX-TDA100 deleted: column for KX-TDA100 deleted: column for KX-TDA100 4.2 Tones /Ring Tones 4.2.1 Tones/Ring Tones Tone Patterns (Default) Ring Tone Patterns (Default) 4.3 List of Abbreviations 4.3.1 List of Abbreviations A B C Page 4.4 Revision History 4.4.1 KX-TDA100/KX-TDA200 Version 1.1 New Contents Changed Contents Page 4.4.2 KX-TDA30 Version 1.1 New Contents Changed Contents Page Page A B C D E F G H I K L M N O P Q R S T U V W X