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| Chapter 38 Call Center | |
| Table 335 The Call Center Interface | ||
| LABEL | DESCRIPTION |
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| Firmware | This field displays the device firmware version number. |
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| Version |
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| Device | This field displays the configuration template this device is currently using. |
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| Summary |
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| IP Address | This field displays the IP address of this device. |
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| Configuration |
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| Parameter | Enter a full and valid parameter name. You can refer to the names shown in the |
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| Name | Parameter column when you select the Task Monitor tab below. |
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| CPE Methods | This field is available when you enter a valid parameter name in the Parameter |
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| Name field. |
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| Select one of the following CPE methods, its additional settings appear. |
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| SetParameterValues: select this to change the parameter value on the device. |
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| GetParameterValues: select this to obtain parameter information from the device. |
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| GetParameterNames: select this to obtain the parameter name(s) on the device. |
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| SetParameterAttribute: select this to change the parameter settings on the |
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| device. |
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| GetParameterAttribute: select this to obtain parameter information from the |
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| device. |
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| Type | This field is available when you select SetParameterValues in the CPE Methods |
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| field. |
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| This field displays the type of characters you can enter for the parameter value in |
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| the field below. |
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| Value | This field is available when you select SetParameterValues in the CPE Methods |
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| field. |
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| This field displays the value for the parameter. |
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| Attribute | This field is available when you select SetParameterAttributes in the CPE |
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| Methods field. |
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| Select Active Notification to set the device to send a notification message to the |
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| Vantage Access server immediately when the value(s) of the parameter(s) is |
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| changed. |
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| Select Notification Off to set the device not to return a notification when the |
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| value(s) of the parameter(s) is changed. |
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| Select Passive Notification to set the device to send a notification message to |
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| the Vantage Access server in the next session when the value(s) of the |
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| parameter(s) is changed. |
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| Apply | Click Apply to save the changes. |
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| Reset | Click Reset to start configuring this screen again. |
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| Task Monitor |
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| Use this section to view all avaiable CPE methods on the device. |
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| Method | This field displays the name of a CPE method. |
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| Value | This field displays the value of a parameter. |
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| Parameter | This field displays the name of the parameter. |
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| History |
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| Use this section to view all historical event logs on the device. |
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| Time | This field displays the date and time when an event was recorded. |
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| Content | This field displays the description of the event. |
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| This field displays the Organization Unique Identifier (OUI) and the serial number |
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| of the device this event is related to. |
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| 573 |
Vantage Access User’s Guide | |
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