Dell PP12S Ieee 1394 Device Problems, Lockups and Software Problems, Tablet-PC does not start up

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Your Tablet-PC supports only IEEE 1394a standard.

E N S U R E T H A T T H E C A B L E F O R T H E IEEE 1394 D E V I C E I S P R O P E R L Y I N S E R T E D I N T O T H E D E V I C E A N D I N T O T H E C O N N E C T O R O N T H E TA B L E T - PC

E N S U R E T H A T T H E IEEE 1394 D E V I C E I S E N A B L E D I N S YS T E M S E T U P — See

"System Setup Screens" on page 142.

E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S —

1 Click Start → Control Panel→ Hardware and Sound.

In Windows XP, click Start→ My Computer→ View System Information→ Hardware.

2 Click Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

I F Y O U H A V E P R O B L E M S W I T H A D E L L IEEE 1394 D E V I C E — Contact Dell (see

"Contacting Dell" on page 26).

I F Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y D E L L —

Contact the IEEE 1394 device manufacturer.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

The Tablet-PC does not start up

E N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E TA B L E T - PC A N D T O T H E E L E C T R I C A L O U T L E T

The Tablet-PC stops responding

NOTICE: You may lose data if you are unable to perform an operating system shutdown.

TU R N T H E TA B L E T - PC O F F — If you are unable to get a response by pressing a key on your keyboard or touching your display with the pen or your finger, press and hold the power button for at least 8 to 10 seconds (until the Tablet-PC turns off), and then restart your Tablet-PC.

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Troubleshooting