Troubleshooting 133
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 121).
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
CHECK THE NETWORK CABLE CONNECTOR —Ensure that the network cable is firmly
inserted into the network connector on the back of the Tablet-PC and the network
jack.
CHECK THE NETWORK LIGHTS ON THE BACK OF THE TABLET-PC — If the link
integrity light is off, no network communication is occurring. Replace the network
cable.
RESTART THE TABLET-PC AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS —Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
RUN THE HARDWARE TROUBLESHOOTER —See "Windows Hardware
Troubleshooter" on page 126.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
IF THE POWER LIGHT IS BLINKING BLUE —The computer is in sleep or standby
mode. Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
IF THE POWER LIGHT IS OFF —The computer is either turned off or is not receiving
power.
• Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
• Ensure that any power strips being used are plugged into an electrical outlet and are
turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a
lamp.
IF THE POWER LIGHT IS STEADY AMBER —A device may be malfunctioning or
incorrectly installed. Remove and then reinstall all memory modules (see "Memory" on
book.book Page 133 Tuesday, May 13, 2008 5:03 PM