A program stops responding
E N D T H E P R O G R A M —
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding.
4 Click End Task.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation, or on a CD or DVD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — The Program Compatibility Wizard configures a program so that it runs in an environment similar to previous versions of Windows.
Windows Vista
1 Click Start 
→ Control Panel→ Programs→ Use an older program with this version of Windows.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
Windows XP
1 Click Start→ Help and Support→ Fixing a problem→ Application and software problems.
2 Click Run Software that Worked with previous versions.
3 In the welcome screen, click Next.
4 Follow the instructions on the screen.
A solid blue screen appears
TU R N T H E TA B L E T - PC O F F — If you are unable to get a response by pressing a key on your keyboard or touching your display with the pen or your finger, press and hold the power button for at least 8 to 10 seconds (until the
Troubleshooting
