Using the Drivers and Utilities Media
If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 148) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.
1Save and close any open files, and exit any open programs.
2Insert the Drivers and Utilities media.
In most cases, the CD/DVD starts running automatically. If it does not, start Windows Explorer, click your CD/DVD drive directory to display the CD/DVD contents, and then
3From the Language
4At the welcome screen, click Next and wait for the CD/DVD to complete the hardware scan.
5To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic
A link or links appear(s) for the specific drivers and utilities used by your
6Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
7Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.
If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.
If instructed to navigate to the driver files, click the CD/DVD directory on the driver information window to display the files associated with that driver.
Reinstalling Software
