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| Appendix | A | |
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| Problems and Solutions Tables | |||
ASSEMBLE THE SATELLITE ANTENNA |
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| What Is | Possible Why | What to Do |
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| Happening |
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| The support arm and | Some models of the support arm/ | Assemble the support arm and bracket. |
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| bracket are separate | bracket require assembly. |
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| pieces. |
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| You want your system | You must have a dual input LNBF | Call the Service Center to order a dual output LNBF. |
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| to support two receivers, | to support two receivers. You must |
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| but you have only a | also run a separate coaxial cable |
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| single input LNBF. | from each LNBF output to each |
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| receiver. This is a characteristic of |
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| satellite TV in general, not just this |
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| system. |
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AIM THE SATELLITE ANTENNA |
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| What Is | Possible Why | What to Do |
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| The Signal Strength bar | The satellite antenna may be aimed | Adjust the aim of the antenna slowly until the Signal Strength |
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| indicates a signal | at the satellites, but without a | bar turns green and displays the word “Locked.” |
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| strength, but is red and | signal strength sufficient to display |
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| displays the word | a TV picture. |
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| “Unlocked.” |
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| The Signal Strength bar | A variety of atmospheric factors (in | It is not necessary for the signal strength to reach 100%. | If your |
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| is green, but you cannot | particular, heavy rain or snow) may | system provides you an acceptable picture, you do not need to do |
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| decrease the signal strength. You | anything. If not, you may wish to purchase a larger diameter dish |
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| aim for a 100% signal | will most likely not be able to get | for your satellite antenna. Call your local satellite dealer or the |
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| strength. | the signal strength to 100%. | Service Center for more information. |
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| No matter what you try, | Cable connectors may have | Confirm that all cable connectors are firmly connected and dry. |
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| you cannot get the | loosened or have moisture inside. | Call the Service Center for assistance. |
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| Signal Strength bar | There may be interference with the |
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| green. | satellite signal. |
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| The recorder displays | The recorder may have just been | Wait a few minutes to see if the message is removed. |
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| the message, “Acquiring | plugged in, and is acquiring the | Confirm that the Signal Strength bar is green and displays the |
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| Satellite Signal.” | satellite signal. | word “Locked.” If not, |
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| The satellite antenna may have | Confirm that all cables are firmly connected and dry. |
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| been moved out of alignment with | Clean off the dish. |
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| the satellite signal. | Call the Service Center for assistance. |
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| Connecting cables may have |
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| loosened or have moisture inside. |
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| There may be interference with the |
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| satellite signal. |
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| Your dish may be wet from rain, or |
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| full of snow or debris. |
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| You notice some | Satellite channel reception may | When reception deteriorates temporarily and recovers on its own |
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| settings are changed | have deteriorated temporarily. | while receiving a satellite channel, check to make sure that |
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| from what you have |
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| previously set. |
| again. |
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