Appendix

A

 

 

Problems and Solutions Tables

TELEPHONE LINE PROBLEMS

 

 

 

 

 

 

 

 

 

 

What Is

Possible Why

What to Do

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

During a telephone call,

The recorder may have tried to call

You do not have to do anything.

 

 

 

you hear clicks.

the Service Center on the telephone

 

 

 

 

 

line. When it registered that the

 

 

 

 

 

telephone was busy, it

 

 

 

 

 

automatically disconnected.

 

 

 

 

 

 

 

 

 

You pick up the

The recorder was in the middle of a

Press the telephone receiver button to hang up. Release the

 

 

telephone to make a

call to the Service Center. When it

button to get a dial tone.

 

 

 

call, but you do not hear

registered that the telephone was

 

 

 

 

a dial tone.

picked up, it automatically

 

 

 

 

 

disconnected.

 

 

 

 

Your computer or fax

The recorder was in the middle of a

Resend the fax or modem call.

 

 

 

attempts to send a fax or

call to the Service Center. When it

 

 

 

 

modem call, but fails.

registered that a call was attempted

 

 

 

 

 

on the telephone, it automatically

 

 

 

 

 

disconnected. The fax or modem

 

 

 

 

 

registered that there is no dial tone,

 

 

 

 

 

and canceled the send.

 

 

 

 

Your computer or fax

The recorder may have tried to call

Have the sender resend the fax or modem call.

 

 

 

was receiving a fax or

the Service Center on the telephone

 

 

 

 

modem call, but an error

line during the fax or modem call.

 

 

 

 

occurred.

When it registered that the

 

 

 

 

 

telephone was busy, it

 

 

 

 

 

automatically disconnected. The

 

 

 

 

 

resulting clicks corrupted the fax or

 

 

 

 

 

modem call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ERROR MESSAGES IN THE MENUS

 

 

 

 

 

 

 

 

 

 

What Is

Possible Why

What to Do

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You see an “ERROR”

When the system encounters a

In most cases, the ERROR message explains the error. Occasion-

 

 

message on your TV

problem, it displays an error

ally, the ERROR message requests that you do something;

 

 

screen.

message on the TV screen.

however, typically all you need to do is select the OK option on

 

 

 

 

the ERROR message to clear the message from your TV screen.

 

 

ERROR message text:

You may try to enter your password

Wait until several minutes have passed, and try again.

 

 

 

“The number of

three times. If you do not enter the

 

 

 

 

password entry retries

correct password any of those

 

 

 

 

has been exceeded.

times, then you must wait several

 

 

 

 

Please try again later.”

minutes until you may try again.

 

 

 

 

 

 

 

 

 

 

ERROR message text:

You or someone else placed a lock

Use the remote control to unlock the front panel buttons.

 

 

 

“The front panel buttons

on the recorder front panel buttons.

 

 

 

 

are locked.”

 

 

 

 

 

ERROR message text:

The recorder is not receiving a

Check the condition of all the coaxial cables and cable connec-

 

 

“Unable to acquire

strong enough signal to maintain an

tions in your system. Check the condition of the antenna

 

 

 

signal.” or “Unable to

uninterrupted, clean picture.

mounting and aiming, and re-aim the antenna if needed. If the

 

 

acquire program guide

 

system is OK, then there may be a weather-related problem with

 

 

information.”

 

transmission of the satellite signal.

 

 

 

 

 

 

 

 

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JVC HM-DSR100U, HM-DSR100DU, HM-DSR100RU manual A-17