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| Appendix | A | |
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| Problems and Solutions Tables | |||
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| You are doing a Dish | The satellite antenna may have |
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| Signal Diagnostic Test, | been moved out of alignment with | Check the antenna mount, tightening bolts if needed. |
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| and the recorder | the satellite signal. | Check that all cables are firmly connected and dry. |
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| displays a failure | Connecting cables may have | A variety of atmospheric factors (in particular, heavy rain, snow, |
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| message. | loosened, or have moisture inside. | or cloud cover) may interrupt the satellite signal. |
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| There may be interference with the | Check whether the dish is full of snow or debris, and clean it out |
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| satellite signal. | if necessary. |
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| The dish may be full of snow or | Call the Service Center for assistance. |
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| debris. |
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| You are doing a | The recorder cannot get a dial tone | Check the Telephone Jack connection on the recorder back |
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| Telephone Connection | through the telephone connection. | panel, the telephone line, and the line connection to a telephone |
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| Diagnostic Test, and the |
| connection. |
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| recorder displays a |
| Make sure that the telephone line is connected to an active |
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| failure message. |
| telephone connection. |
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| Make sure that no one else is using the telephone line while you |
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| do the test. |
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| Call your local telephone company for assistance. |
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| You are doing a Main | The recorder may have been | Call the Service Center for assistance. |
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| Unit Diagnostic Test, | damaged or be defective. |
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| and the recorder |
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| displays a failure |
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| message. |
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CALLER ID |
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| What Is | Possible Why | What to Do |
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| Happening |
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| You receive a telephone | Your recorder or your television | Make sure that both the recorder and the television are turned on. |
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| call, but your recorder | may be turned off. Your recorder | Make sure that the recorder is properly connected to an active |
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| does not display a Caller | may not be connected to an active | telephone connection. |
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| ID message on your TV | telephone connection. | If you are recording a program using a VCR Event Timer, the |
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| screen. | You may be recording a program | recorder will not display a caller ID message (so that the message |
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| using a VCR Event Timer. | does not appear on your video tape). |
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| You may not have purchased Caller | You must purchase Caller ID from your telephone company (the |
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| ID from your telephone company. | recorder displays caller ID information, but does not generate it). |
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| You may have disabled the Caller |
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| ID feature. |
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| Your recorder displays a | The caller has blocked his or her | As with caller ID equipment available from your local telephone |
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| Caller ID message with | name or telephone number from | company, the caller can block his or her name or number from |
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| the caller’s telephone | being displayed. | being displayed. |
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| number but no name, |
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| name but no number, or |
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| with neither a number |
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| nor a name. |
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