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| Appendix | A | |
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| Problems and Solutions Tables | |||
PROGRAM GUIDE OR BROWSE BANNER |
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| What Is | Possible Why | What to Do |
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| Happening |
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| You try to display future | The Program Guide and Browse | Try using the Program Guide or Browse Banner again later. By |
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| programs in the | Banner can only display programs | that time, they may display programs for the time and date you |
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| Program Guide or | scheduled for a limited time | want. |
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| Browse Banner, but | beyond the present. |
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| find you cannot display |
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| past a limited time. |
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| You try to display past | The Program Guide and Browse |
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| programs (programs that | Banner can only display programs |
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| have ended) in the | that have not yet ended. These |
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| Program Guide or | features cannot display a time |
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| Browse Banner, but | earlier than the present. |
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| you cannot find. |
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| When you are using the | You have a Favorites List active | You can change the active Favorites List while still in the |
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| Program Guide or | other than the list named “ALL | Program Guide, by pressing the Guide button on the remote. |
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| Browse Banner, some | CHAN.” | You can choose another custom Favorites List or the “ALL |
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| channels are missing. |
| CHAN” list, which includes all the channels. |
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CHANGING CHANNELS |
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| What Is | Possible Why | What to Do |
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| You enter the channel | You may have made a mistake | Carefully retry entering the channel number you want. |
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| number you want. The | entering the channel number. Or, | Call the Service Center to make sure you have purchased the |
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| channel changes, but the | the channel number you entered | channel. |
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| new channel is not | may be invalid. | Choose “ALL CHAN” as the active Favorites List. |
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| exactly the channel you | If so, the channel displayed is the |
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| entered. You are | closest possible to the channel you |
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| channeling up or down | entered. |
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| through the channels, | If you were viewing a program and |
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| and the system is | entered a number to a channel that |
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| skipping channels that | you have not purchased, the |
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| you know you have | recorder will change to the |
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| purchased. | unpurchased program and display a |
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| message. If a Favorites List other |
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| than “ALL CHAN” is active, the |
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| recorder will skip channels not on |
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| the active list. |
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| You can't change | There may be a recording in | Press the Pause button to temporarily stop recording, then |
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| channels even though | progress. This is a safety measure | change channels, and press the Play button to resume recording. |
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| you enter the channel | to prevent the channel being |
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| number you want or use | changed by mistake during |
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| the Up/Down buttons. | recording. |
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