Chapter 23 Troubleshooting
WinRoute Configuration
NTLM authentication of users from web browsers must be enabled in Users → Authenti- cation Options. User authentication should be required when attempting to access web pages, otherwise enabling NTLM authentication is meaningless.
Figure 23.2 NTLM — user authentication options
User authentication in the corresponding NT domain must be enabled.
•For local user accounts (including accounts imported manually or automatically from the domain) — at the bottom of the Authentication Options tab, NT authentication must be enabled and the corresponding NT domain must be set (e.g. COMPANY).
Figure 23.3 Setting of NT authentication for local user accounts
•For mapped Active Directory domain — the corresponding NT domain must be set in the particular domain’s configuration on the Active Directory tab (for details, refer to chapter 13.4).
