Table 4. DSA messages (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Message |
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number | Component | Test | State | Description | Action | |
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CPU | CPU Stress | Failed | Test failure. | 1. | Turn off and restart the system if necessary to | |
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| Test |
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| recover from a hung state. | |
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| 2. | Make sure that the DSA code is at the latest |
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| level. |
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| 3. | Run the test again. |
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| 4. | Make sure that the system firmware is at the |
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| latest level. The installed firmware level is shown |
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| in the DSA log in the Firmware/VPD section for |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 5. | Run the test again. |
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| 6. | Turn off and restart the system if necessary to |
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| recover from a hung state. |
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| 7. | Run the test again. |
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| 8. | Replace the following components one at a |
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| time, in the order shown, and run this test again |
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| to determine whether the problem has been |
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| solved: |
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| a. (Trained service technician only) |
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| Microprocessor board |
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| b. (Trained service technician only) |
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| Microprocessor |
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| 9. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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IMM | IMM I2C Test | Aborted | IMM I2C test | 1. | Turn off the system and disconnect it from the | |
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| stopped: the | ||
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| power source. You must disconnect the system | |
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| IMM returned |
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| from ac power to reset the IMM. | |
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| an incorrect |
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| 2. | After 45 seconds, reconnect the system to the | |
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| response | ||
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| power source and turn on the system. | |
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| length. |
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| 3. | Run the test again. |
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| 4. | Make sure that the DSA code is at the latest |
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| level. |
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| 5. | Make sure that the IMM firmware is at the latest |
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| level. The installed firmware level is shown in |
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| the DSA log in the Firmware/VPD section for |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 6. | Run the test again. |
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| 7. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support |
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