vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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|
3058004 | Three boot failures | 1. | Undo any recent system changes, such as new |
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| ||
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|
| settings or newly installed devices. |
|
| 2. | Make sure that the server is attached to a reliable |
|
|
| power source. |
|
| 3. | Remove all hardware that is not listed on the |
|
|
| ThinkServer ready Web site. |
|
| 4. | Make sure that the operating system is not |
|
|
| corrupted. |
|
| 5. | Run the Setup utility, save the configuration, and |
|
|
| then restart the server. |
|
|
| |
3108007 | System configuration restored to default | Information only. This is message is usually | |
| settings | associated with the CMOS battery clear event. | |
|
|
|
|
3138002 | Boot configuration error | 1. | Remove any recent configuration changes that |
|
| ||
|
|
| you made in the Setup utility. |
|
| 2. | Run the Setup utility, select Load Default |
|
|
| Settings, and save the settings. |
|
|
|
|
3808000 | IMM communication failure | 1. | Remove power from the server for 30 seconds, |
|
| ||
|
|
| and then reconnect the server to power and |
|
|
| restart it. |
|
| 2. | Update the IMM firmware. |
|
| 3. | (Trained service technician only) Replace the |
|
|
| system board. |
|
|
|
|
3808002 | Error updating system configuration to IMM | 1. | Remove power from the server, and then |
|
| ||
|
|
| reconnect the server to power and restart it. |
|
| 2. | Run the Setup utility and select Save Settings. |
|
| 3. | Update the firmware. |
|
|
|
|
3808003 | Error retrieving system configuration from | 1. | Remove power from the server, and then |
| IMM | ||
|
| reconnect the server to power and restart it. | |
|
|
| |
|
| 2. | Run the Setup utility and select Save Settings. |
|
| 3. | Update the IMM firmware. |
|
|
|
|
3808004 | IMM system event log full | v | When |
|
|
| IPMItool to clear the logs from the operating |
|
|
| system. |
|
| v When using the local console: | |
|
|
| 1. Run the Setup utility. |
|
|
| 2. Select System Event Logs. |
|
|
| 3. Select Clear System Event Log. |
|
|
| 4. Restart the server. |
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|
36ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual