vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

3058004

Three boot failures

1.

Undo any recent system changes, such as new

 

 

 

 

 

settings or newly installed devices.

 

 

2.

Make sure that the server is attached to a reliable

 

 

 

power source.

 

 

3.

Remove all hardware that is not listed on the

 

 

 

ThinkServer ready Web site.

 

 

4.

Make sure that the operating system is not

 

 

 

corrupted.

 

 

5.

Run the Setup utility, save the configuration, and

 

 

 

then restart the server.

 

 

 

3108007

System configuration restored to default

Information only. This is message is usually

 

settings

associated with the CMOS battery clear event.

 

 

 

 

3138002

Boot configuration error

1.

Remove any recent configuration changes that

 

 

 

 

 

you made in the Setup utility.

 

 

2.

Run the Setup utility, select Load Default

 

 

 

Settings, and save the settings.

 

 

 

 

3808000

IMM communication failure

1.

Remove power from the server for 30 seconds,

 

 

 

 

 

and then reconnect the server to power and

 

 

 

restart it.

 

 

2.

Update the IMM firmware.

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3808002

Error updating system configuration to IMM

1.

Remove power from the server, and then

 

 

 

 

 

reconnect the server to power and restart it.

 

 

2.

Run the Setup utility and select Save Settings.

 

 

3.

Update the firmware.

 

 

 

 

3808003

Error retrieving system configuration from

1.

Remove power from the server, and then

 

IMM

 

 

reconnect the server to power and restart it.

 

 

 

 

 

2.

Run the Setup utility and select Save Settings.

 

 

3.

Update the IMM firmware.

 

 

 

 

3808004

IMM system event log full

v

When out-of-band, use the IMM Web interface or

 

 

 

IPMItool to clear the logs from the operating

 

 

 

system.

 

 

v When using the local console:

 

 

 

1. Run the Setup utility.

 

 

 

2. Select System Event Logs.

 

 

 

3. Select Clear System Event Log.

 

 

 

4. Restart the server.

 

 

 

 

36ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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Lenovo 3821, 3822, 3719, 3823 manual Select System Event Logs