Table 4. DSA messages (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
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number | Component | Test | State | Description | Action | ||
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Memory | Memory | Failed | General error: | 1. | Make sure that all memory is enabled by | ||
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| Stress Test |
| memory size is | |||
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| checking the Available System Memory in the | |||
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| insufficient to |
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| Resource Utilization section of the DSA log. If | |
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| run the test. |
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| necessary, enable all memory in the Setup utility | |
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| (see “Using the Setup Utility” on page 252). |
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| 2. | Make sure that the DSA code is at the latest |
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| level. |
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| 3. | Run the test again. |
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| 4. | Run the standard memory test to validate all |
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| memory. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Memory | Memory | Failed | Test failure. | 1. | Run the standard memory test to validate all | ||
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| Stress Test |
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| memory. | ||
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| 2. | Make sure that the DSA code is at the latest |
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| level. |
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| 3. | Turn off the system and disconnect it from |
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| power. |
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| 4. | Reseat the DIMMs. |
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| 5. | Reconnect the system to power and turn on the |
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| system. |
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| 6. | Run the test again. |
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| 7. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Optical Drive | v | Verify | Aborted | Unable to | 1. | Make sure that the DSA code is at the latest | |
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| communicate | ||||
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| Media |
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| level. | |
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| with the device |
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| Installed |
| 2. | Run the test again. | |
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| driver. | |||
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| Read/ |
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| 3. | Check the drive cabling at both ends for loose | ||
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| Write Test |
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| or broken connections or damage to the cable. |
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| Replace the cable if it is damaged. | ||
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| Messages |
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| 4. | Run the test again. | |
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| 5. | Make sure that the system firmware is at the | ||
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| and actions |
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| latest level. The installed firmware level is shown | ||
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| apply to all |
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| in the DSA log in the Firmware/VPD section for | ||
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| three tests. |
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| this component. For more information, see | ||
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| “Updating the firmware” on page 267. |
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| 6. | Run the test again. |
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| 7. | Replace the CD/DVD drive. |
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| 8. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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114ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
