Lenovo 3719, 3821, 3822, 3823 manual DSA messages

Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message
number	Component	Test		State	Description	Action
202-802-xxx	Memory	Memory		Failed	General error:	1.	Make sure that all memory is enabled by
		Stress Test			memory size is
							checking the Available System Memory in the
					insufficient to
							Resource Utilization section of the DSA log. If
					run the test.
							necessary, enable all memory in the Setup utility
							(see “Using the Setup Utility” on page 252).
						2.	Make sure that the DSA code is at the latest
							level.
						3.	Run the test again.
						4.	Run the standard memory test to validate all
							memory.
						5.	If the failure remains, go to the Lenovo Web site
							for more troubleshooting information at
							http://www.lenovo.com/support.
202-901-xxx	Memory	Memory		Failed	Test failure.	1.	Run the standard memory test to validate all
		Stress Test
							memory.
						2.	Make sure that the DSA code is at the latest
							level.
						3.	Turn off the system and disconnect it from
							power.
						4.	Reseat the DIMMs.
						5.	Reconnect the system to power and turn on the
							system.
						6.	Run the test again.
						7.	If the failure remains, go to the Lenovo Web site
							for more troubleshooting information at
							http://www.lenovo.com/support.
215-801-xxx	Optical Drive	v	Verify	Aborted	Unable to	1.	Make sure that the DSA code is at the latest
					communicate
			Media				level.
					with the device
			Installed			2.	Run the test again.
					driver.
		v
			Read/
						3.	Check the drive cabling at both ends for loose
			Write Test				or broken connections or damage to the cable.
		v
			Self-Test				Replace the cable if it is damaged.
		Messages				4.	Run the test again.
						5.	Make sure that the system firmware is at the
		and actions
							latest level. The installed firmware level is shown
		apply to all
							in the DSA log in the Firmware/VPD section for
		three tests.
							this component. For more information, see
							“Updating the firmware” on page 267.
						6.	Run the test again.
						7.	Replace the CD/DVD drive.
						8.	If the failure remains, go to the Lenovo Web site
							for more troubleshooting information at
							http://www.lenovo.com/support.

114ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual