Lenovo 3821, 3822, 3719, 3823 manual Commonexit

Models: 3719 3822 3823 3821

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Table 4. DSA messages (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message

 

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

 

201-807-xxx

Memory

Memory Test

Aborted

Test aborted:

1.

Turn off and restart the system.

 

 

 

 

the memory

 

 

 

 

2.

Run the test again.

 

 

 

 

controller buffer

 

 

 

 

free request

3.

Make sure that the server firmware is at the

 

 

 

 

failed.

 

latest level. The installed firmware level is shown

 

 

 

 

 

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

4.

Run the test again.

 

 

 

 

 

5.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

201-808-xxx

Memory

Memory Test

Aborted

Test aborted:

1.

Turn off and restart the system.

 

 

 

 

memory

 

 

 

 

2.

Run the test again.

 

 

 

 

controller

 

 

 

 

 

 

 

 

 

 

display/alter

3.

Make sure that the server firmware is at the

 

 

 

 

buffer execute

 

latest level. The installed firmware level is shown

 

 

 

 

error.

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

4.

Run the test again.

 

 

 

 

 

5.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

201-809-xxx

Memory

Memory Test

Aborted

Test aborted

1.

Turn off and restart the system.

 

 

 

 

program error:

 

 

 

 

2.

Run the test again.

 

 

 

 

operation

 

 

 

 

 

 

 

 

 

 

running fast

3.

Make sure that the DSA code is at the latest

 

 

 

 

scrub.

 

level.

 

 

 

 

 

4.

Make sure that the server firmware is at the

 

 

 

 

 

 

latest level. The installed firmware level is shown

 

 

 

 

 

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

5.

Run the test again.

 

 

 

 

 

6.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

201-810-xxx

Memory

Memory Test

Aborted

Test stopped:

1.

Turn off and restart the system.

 

 

 

 

unknown error

 

 

 

 

2.

Run the test again.

 

 

 

 

code xxx

 

 

 

 

 

 

 

 

 

 

received in

3.

Make sure that the DSA code is at the latest

 

 

 

 

COMMONEXIT

 

level.

 

 

 

 

procedure.

4.

Make sure that the server firmware is at the

 

 

 

 

 

 

 

 

 

 

 

latest level. The installed firmware level is shown

 

 

 

 

 

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

5.

Run the test again.

 

 

 

 

 

6.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

112ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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Lenovo 3821, 3822, 3719, 3823 manual Commonexit