Table 4. DSA messages (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Message |
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number | Component | Test | State | Description | Action | |
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| IMM | IMM I2C Test | Failed | The IMM | Note: Ignore the error if the hard disk drive | |
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| indicates a | backplane is not installed. | |
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| failure in the | 1. | Turn off the system and disconnect it from the |
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| SAS backplane | ||
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| power source. You must disconnect the system | |
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| and the Sensor |
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| from ac power to reset the IMM. | |
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| bus (Bus 4) |
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| 2. | After 45 seconds, reconnect the system to the | |
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| power source and turn on the system. |
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| 3. | Run the test again. |
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| 4. | Make sure that the DSA code is at the latest |
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| level. |
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| 5. | Make sure that the IMM firmware is at the |
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| latest level. The installed firmware level is |
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| shown in the DSA log in the Firmware/VPD |
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| section for this component. For more |
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| information, see “Updating the firmware” on |
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| page 267. |
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| 6. | Run the test again. |
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| 7. | Turn off the system and disconnect it from the |
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| power source. |
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| 8. | Reseat the hard disk drive backplane. |
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| 9. | Reconnect the system to the power source and |
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| turn on the system. |
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| 10. | Run the test again. |
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| 11. Turn off the system and disconnect it from the | |
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| power source. |
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| 12. | Trained service technician only) Replace the |
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| system board. |
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| 13. | Reconnect the system to the power source and |
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| turn on the system. |
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| 14. | Run the test again. |
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| 15. | If the failure remains, go to the Lenovo Web |
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| site for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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