vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Memory DIMM Configuration Error | Error | A DIMM configuration error | Make sure that DIMMs are |
for DIMM nStatus on Memory |
| has occurred. | installed in the correct sequence |
Subsystem DIMM nStatus. |
|
| and have the same size, type, |
(n = DIMM number) |
|
| speed, and technology. |
|
|
|
|
Sensor DIMM n Temp has | Error | A sensor has changed to | 1. Make sure that the fans are |
transitioned to critical from a less |
| Critical state from a less | |
| operating, that there are no | ||
severe state. |
| severe state. | |
| obstructions to the airflow, | ||
(n = DIMM number) |
|
| |
|
| that the air baffles are in | |
|
|
| |
|
|
| place and correctly installed, |
|
|
| and that the server cover is |
|
|
| installed and completely |
|
|
| closed. |
|
|
| 2. If a fan has failed, complete |
|
|
| the action for a fan failure. |
|
|
| 3. Replace DIMM n. |
|
|
| (n = DIMM number) |
|
|
|
|
A PCI PERR has occurred on system | Error | A PCI PERR has occurred. | 1. Check the |
%1. |
| (Sensor = PCI Slot n; n = | |
| LEDs. | ||
(%1 = CIM_ComputerSystem. |
| PCI slot number) | |
| 2. Reseat the affected adapters | ||
ElementName) |
|
| |
|
| and extender card. | |
|
|
| |
|
|
| 3. Update the server and |
|
|
| adapter firmware (UEFI and |
|
|
| IMM). |
|
|
| Important: Some cluster |
|
|
| solutions require specific code |
|
|
| levels or coordinated code |
|
|
| updates. If the device is part |
|
|
| of a cluster solution, verify |
|
|
| that the latest level of code is |
|
|
| supported for the cluster |
|
|
| solution before you update |
|
|
| the code. |
|
|
| 4. Remove the adapter from slot |
|
|
| n. |
|
|
| 5. Replace the PCIe adapter. |
|
|
| 6. Replace extender card n. |
|
|
| (n = PCI slot number) |
|
|
|
|
54ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
