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Lenovo 3719, 3821, 3822, 3823 manual

Models: 3719 3822 3823 3821

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Troubleshooting Specification Install Error codes Password Reset IMM to Defaults Post Watchdog Timer Connecting the cables Maintenance Configuring the server

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274ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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Lenovo 3719, 3821, 3822, 3823 manual

Page 281 Page 283

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Contents

Hardware Maintenance Manual Page Hardware Maintenance Manual Page Contents Locating Server Controls and connectors Parts Listing, TD200x Machine Types 3719, 3821, 3822, Configuring the server Appendix A. Getting help and technical assistance Important Safety Information About this manual Important information about replacing RoHS compliant FRUs Turkish statement of compliance Türkiye EEE Yönetmeliğine Uygunluk BeyanıPage Safety information Guidelines for trained service technicians Inspecting for unsafe conditionsGuidelines for servicing electrical equipment Safety information Safety statements To Connect To Disconnect Do not Safety information Statement Safety information Page UEFI-compliant server firmware Features and technologiesPreboot diagnostics programs Integrated Management Module EasyManage DVD EasyLED diagnosticsEasyStartup DVD Integrated network support Specifications Features and specifications Software EasyStartup EasyManagePage Checkout procedure About the checkout procedure Performing the checkout procedure Diagnosing a problemDetermine what has changed Check for and apply code updates Document error codes and system-board LEDsFollow the problem-resolution procedures Collect data Check for and correct an incorrect configuration Determine the existing code levels Undocumented problems Page Diagnostic tools Event logs Viewing event logs through the Setup utility Viewing event logs without restarting the server Condition Action Post error codes Diagnostics Page PCI-X Perr Page Diagnostics Select System Event Logs Diagnostics Integrated management module error messages System-event logInformation Levels or coordinated code Make sure that the installed Levels or coordinated code Page Levels or coordinated code Levels or coordinated code Levels or coordinated code Code Diagnostics Page Diagnostics Page Diagnostics Reseat the DIMMs and run Levels or coordinated code Remove the adapter from slot Some cluster IMM Generate a New Key Certificate Signing Request link Xxx.xxx.xxx.xxx ID or password Xxx.xxx.xxx.xxx Levels or coordinated code Generate a New Key Certificate Signing Request link Diagnostics Troubleshooting tables DVD drive problems General problems Hard disk drive problems Intermittent problems Keyboard, mouse, or pointing-device problems Memory problems Microprocessor problems Monitor problems Diagnostics Optional-device problems Power problems Serial port problems Software problems Universal Serial Bus USB port problems EasyLED diagnostics Flashing rapidly 4 times per second The server is turned off VRM Diagnostics DASD/RAID Cnfg VRM SP BUS Page Dimm LED Remind button Power-supply LEDs Power-supply LEDs Error Description Action Diagnostic programs, messages, and error codes Running the diagnostic programsDiagnostic text messages Diagnostic messages Viewing the test log 089-801-xxx IMM 166-802-xxx 166-804-xxx 166-806-xxx 166-808-xxx 166-810-xxx 166-812-xxx 166-814-xxx 166-816-xxx 166-818-xxx 166-820-xxx 166-822-xxx 166-824-xxx 166-902-xxx 166-903-xxx 166-904-xxx 166-905-xxx 166-906-xxx DSA messages Commonexit Run the memory diagnostics to identify DSA messages DSA messages SAS/SATA 217-900-xxx Latest level. The installed firmware level is shown Eeprom DSA messages DSA messages Jumper Number Name Jumper setting Solving power problems Solving Ethernet controller problems Solving undetermined problems Problem determination tips Page Front view Operator information panel Flashing rapidly 4 times per second The server is turned off EasyLED diagnostics panel Rear view System-board internal connectors Dimm System-board external connectors System-board switches and jumpers Jumper Number Name Jumper setting System-board LEDs LED LED SAS backplane connectors Power-supply LEDs Internal LEDs, connectors, and jumpers Sata 2 Power supply power Sata Dimm PCI-X 1 slot PCI-X 2 slot JP1 System-board LEDs System-board external connectors Inch hard disk drive backplane connectors Server power featuresTurning on the server Turning off the server Server components 149 Opening the bezel Closing the bezel Removing the bezel Page Installing the bezel Opening the bezel media door Closing the bezel media door Removing the left-side cover Installing the left-side cover Opening the power-supply cage Release latch Hot-swap power supply Closing the power-supply cage Page Turning the stabilizing feet Internal cable routing and connectors Cable for drives Cable connector for drives Page Page SAS power cable connector B SAS power cable connector a Operator information panel cable connector Removing the air baffle Installing the air baffle Removing the fan-cage assembly Installing the fan-cage assembly Removing the battery Installing the battery Do not Removing a hot-swap power supply Installing a hot-swap power supply Hot-swap power supply Release latch Installing redundant power supply and fans Release latch Hot-swap power supply Removing a voltage regulator module Installing a voltage regulator module Removing the front adapter-retention bracket Installing the front adapter-retention bracket Removing the rear adapter retention bracket Installing the rear adapter retention bracket Installing an adapter Removing an adapterPage Page Removing the DVD drive Installing a DVD optical drive Removing an optional tape drive Installing a USB or Sata tape drive Fan-cage assembly release buttons Page Removing the USB cable and EasyLED panel Installing the USB cable and EasyLED panel Removing a 2.5-inch hot-swap hard disk drive Installing a 2.5-inch hot-swap hard disk drive Page Removing a 2.5-inch disk drive backplane Page Installing a 2.5-inch disk drive backplane Page Removing the 2.5-inch disk drive cage Page Installing the 2.5-inch disk drive cage Removing the operator information panel assembly Installing the operator information panel assembly Removing an extender card Page Installing an extender card Removing a memory module Installing a memory module Independent channel mode Memory mirroring mode Memory channel Dimm connectors Number of installed DIMMs Microprocessors Dimm connector Page Dimm Removing a hot-swap fan Installing a hot-swap fan Removing a microprocessor and heat sinkPage Installing a microprocessor and heat sink Page Page Install a heat sink on the microprocessor Page Page Thermal grease Removing a heat-sink retention module Installing a heat-sink retention module Removing a microprocessor retention module Installing a microprocessor retention module Removing the system board Installing the system board Completing the installation Connecting the cables Updating the server configurationPage Page Parts Listing, TD200x Machine Types 3719, 3821, 3822, CRU Hard disk drive, 73GB 15K SFF 6Gbps HS HDD models NetXtreme II 1000 Express G Ethernet Adapter- PCIe Half-High Sata Multi-Burner models CTO Models CTO Half-High Sata Multi-Burner models CTO 41U 41S 41Y Cable, 24 Sata Cable models CTO All Models 46G 46M 46A 46Q 46T 46H 46R 46E VRM models CTO All Models Hard disk drive, 73GB 15K SFF 6Gbps HS HDD models Power cords Power cords, Type Power cords, Type Page Advanced Settings Utility ASU program Setup UtilityBoot Menu program Ethernet controller configuration Setup Utility menu choices Using the Setup UtilityStarting the Setup Utility System Information Force Legacy Video on Boot System SettingsPower Post Watchdog Timer Boot Manager Network ConfigurationReset IMM to Defaults Adapters and Uefi Drivers Passwords Power-on password Administrator password Using the Boot Selection Menu program RAID controllers Using the LSI Configuration Utility program Select RAID Properties Select Save changes then exit this menu to create the array Using the WebBIOS utility Add Configuration Clear ConfigurationNew Configuration Custom Configuration Using the ThinkServer EasyStartup DVD Configuring RAID Setup and configuration EasyStartup overview Typical operating system installation Select Enable/Disable onboard devices and press Enter Installing your operating system without using EasyStartupConfiguring the Gigabit Ethernet controller Enabling the Broadcom Gigabit Ethernet Utility program Using the EasyUpdate Firmware Updater tool Updating the firmware Starting the backup server firmware Using the Integrated Management Module Obtaining the IP address for the Web interface access Command-line interface Ipmi ShellSerial over LAN Advanced Settings Utility program Logging on to the Web interface Installing ThinkServer EasyManage software Installation requirementsInstallation order Installing Windows 2003 components on the Core Server Installing Windows 2008 32-bit componentsClick Start -Server Manager Uninstalling the LANDesk Software Agent Installing Microsoft Snmp servicesPage Appendix A. Getting help and technical assistance Before you call Using other services Purchasing additional services Lenovo product service Page Appendix B. Notices Trademarks Important notes Product recycling and disposal Recycling statements for Japan Battery return program For the European Union German Ordinance for Work gloss statement For California European Union EMC Directive conformance statement Industry Canada Class a emission compliance statementAvis de conformité à la réglementation d’Industrie Canada Germany Class a compliance statementPage Appendix B. Notices Page Index Numerics DSA LED Cnfg CPU PCI Problems Port problems Page Part Number

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