Lenovo 3823, 3821, 3822, 3719 manual Diagnostics

Models: 3719 3822 3823 3821

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Lit EasyLED

 

 

 

 

diagnostics LED with

 

 

 

 

the system-error or

 

 

 

 

information LED also

 

 

 

 

lit

Description

Action

 

 

 

 

 

System board (BRD)

An error occurred on the system

1.

Check the LEDs on the system board to identify

 

board.

 

 

the component that is causing the error. The BRD

 

 

 

 

 

 

LED can be lit for the following conditions:

 

 

 

v Failed or missing battery

 

 

 

v

Failed voltage regulator

 

 

2.

Check the system-event log for information about

 

 

 

the error.

 

 

3.

Replace any failed or missing replaceable

 

 

 

components, such as the battery.

 

 

4.

(Trained service technician only) If a voltage

 

 

 

regulator has failed, replace the system board.

 

 

 

 

 

PCI bus

A PCI adapter has failed.

1.

See the system-event log (see “System-event log”

 

 

 

 

 

on page 38).

 

 

2.

Check the LEDs on the PCI slots to identify the

 

 

 

component that is causing the error, and reseat the

 

 

 

failing adapter.

 

 

3.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each time:

 

 

 

a.

Failing adapter

 

 

 

b. (Trained service technician only) System board

 

 

 

 

 

Fan

A fan has failed or is operating too

1.

Reinstall the removed fan.

 

slowly.

 

2.

If an individual fan LED is lit, replace the fan.

 

 

 

 

3.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

 

Power supply

A power supply has failed or has

1.

Check the individual power-supply LEDs.

 

been removed.

 

2.

Reseat the following components:

 

Note: In a redundant power

 

 

a.

Power supply

 

configuration, the dc power LED on

 

 

one power supply might be off.

 

b. (Trained service technician only) Power-supply

 

 

 

 

cage cables

 

 

3.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each time:

 

 

 

a.

Power supply

 

 

 

b. (Trained service technician only) Power-supply

 

 

 

 

cage

 

 

 

 

 

Chapter 5. Diagnostics 79

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Lenovo 3823, 3821, 3822, 3719 manual Diagnostics