Lenovo 3823, 3821, 3822, 3719 manual 166-820-xxx

Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message
number	Component	Test	State	Description	Action
166-820-xxx	IMM	IMM I2C Test	Aborted	IMM I2C test	1.	Turn off the system and disconnect it from the
				stopped: a
						power source. You must disconnect the system
				command
						from ac power to reset the IMM.
				response could
					2.	After 45 seconds, reconnect the system to the
				not be
						power source and turn on the system.
				provided; the
				device is in	3.	Run the test again.
				firmware	4.	Make sure that the DSA code and IMM firmware
				update mode.
						are at the latest level.
					5.	Make sure that the IMM firmware is at the latest
						level. The installed firmware level is shown in
						the DSA log in the Firmware/VPD section for
						this component. For more information, see
						“Updating the firmware” on page 267.
					6.	Run the test again.
					7.	If the failure remains, go to the Lenovo Web site
						for more troubleshooting information at
						http://www.lenovo.com/support.
166-821-xxx	IMM	IMM I2C Test	Aborted	IMM I2C test	1.	Turn off the system and disconnect it from the
				stopped: a
						power source. You must disconnect the system
				command
						from ac power to reset the IMM.
				response could
					2.	After 45 seconds, reconnect the system to the
				not be
						power source and turn on the system.
				provided; IMM
				initialization is	3.	Run the test again.
				in progress.	4.	Make sure that the DSA code is at the latest
						level.
					5.	Make sure that the IMM firmware is at the latest
						level. The installed firmware level is shown in
						the DSA log in the Firmware/VPD section for
						this component. For more information, see
						“Updating the firmware” on page 267.
					6.	Run the test again.
					7.	If the failure remains, go to the Lenovo Web site
						for more troubleshooting information at
						http://www.lenovo.com/support.

Chapter 5. Diagnostics 103