Table 4. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Message |
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number | Component | Test | State | Description | Action | |
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| CPU | CPU Stress | Aborted | Internal | 1. | Turn off and restart the system. |
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| Test |
| program error. | ||
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| 2. | Make sure that the DSA code is at the latest | ||
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|
|
| ||
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|
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| level. |
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| 3. | Run the test again. |
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| 4. | Make sure that the system firmware is at the |
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|
|
|
| latest level. The installed firmware level is shown |
|
|
|
|
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| in the DSA log in the Firmware/VPD section for |
|
|
|
|
|
| this component. For more information, see |
|
|
|
|
|
| “Updating the firmware” on page 267. |
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| 5. | Run the test again. |
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| 6. | Turn off and restart the system if necessary to |
|
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|
|
|
| recover from a hung state. |
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| 7. | Run the test again. |
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|
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| 8. | Replace the following components one at a |
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| time, in the order shown, and run this test again |
|
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|
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| to determine whether the problem has been |
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| solved: |
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|
| a. (Trained service technician only) |
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| Microprocessor board |
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| b. (Trained service technician only) |
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| Microprocessor |
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| 9. | If the failure remains, go to the Lenovo Web site |
|
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|
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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|
CPU | CPU Stress | Aborted | System | 1. | Turn off and restart the system. | |
|
| Test |
| resource | ||
|
|
| 2. | Make sure that the DSA code is at the latest | ||
|
|
|
| availability | ||
|
|
|
|
| level. | |
|
|
|
| error. |
| |
|
|
|
|
|
| |
|
|
|
|
| 3. | Run the test again. |
|
|
|
|
| 4. | Make sure that the system firmware is at the |
|
|
|
|
|
| latest level. The installed firmware level is shown |
|
|
|
|
|
| in the DSA log in the Firmware/VPD section for |
|
|
|
|
|
| this component. For more information, see |
|
|
|
|
|
| “Updating the firmware” on page 267. |
|
|
|
|
| 5. | Run the test again. |
|
|
|
|
| 6. | Turn off and restart the system if necessary to |
|
|
|
|
|
| recover from a hung state. |
|
|
|
|
| 7. | Run the test again. |
|
|
|
|
| 8. | Replace the following components one at a |
|
|
|
|
|
| time, in the order shown, and run this test again |
|
|
|
|
|
| to determine whether the problem has been |
|
|
|
|
|
| solved: |
|
|
|
|
|
| a. (Trained service technician only) |
|
|
|
|
|
| Microprocessor board |
|
|
|
|
|
| b. (Trained service technician only) |
|
|
|
|
|
| Microprocessor |
|
|
|
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| 9. | If the failure remains, go to the Lenovo Web site |
|
|
|
|
|
| for more troubleshooting information at |
|
|
|
|
|
| http://www.lenovo.com/support. |
|
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|
92ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
