Lenovo 3821, 3822, 3719, 3823 manual 089-801-xxx

Table 4. DSA messages (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message
number	Component	Test	State	Description	Action
089-801-xxx	CPU	CPU Stress	Aborted	Internal	1.	Turn off and restart the system.
		Test		program error.
					2.	Make sure that the DSA code is at the latest
						level.
					3.	Run the test again.
					4.	Make sure that the system firmware is at the
						latest level. The installed firmware level is shown
						in the DSA log in the Firmware/VPD section for
						this component. For more information, see
						“Updating the firmware” on page 267.
					5.	Run the test again.
					6.	Turn off and restart the system if necessary to
						recover from a hung state.
					7.	Run the test again.
					8.	Replace the following components one at a
						time, in the order shown, and run this test again
						to determine whether the problem has been
						solved:
						a. (Trained service technician only)
						Microprocessor board
						b. (Trained service technician only)
						Microprocessor
					9.	If the failure remains, go to the Lenovo Web site
						for more troubleshooting information at
						http://www.lenovo.com/support.
089-802-xxx	CPU	CPU Stress	Aborted	System	1.	Turn off and restart the system.
		Test		resource
					2.	Make sure that the DSA code is at the latest
				availability
						level.
				error.
					3.	Run the test again.
					4.	Make sure that the system firmware is at the
						latest level. The installed firmware level is shown
						in the DSA log in the Firmware/VPD section for
						this component. For more information, see
						“Updating the firmware” on page 267.
					5.	Run the test again.
					6.	Turn off and restart the system if necessary to
						recover from a hung state.
					7.	Run the test again.
					8.	Replace the following components one at a
						time, in the order shown, and run this test again
						to determine whether the problem has been
						solved:
						a. (Trained service technician only)
						Microprocessor board
						b. (Trained service technician only)
						Microprocessor
					9.	If the failure remains, go to the Lenovo Web site
						for more troubleshooting information at
						http://www.lenovo.com/support.

92ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual