Lenovo 3719, 3821, 3822, 3823 manual 166-906-xxx

Models: 3719 3822 3823 3821

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Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

166-906-xxx

IMM

IMM I2C Test

Failed

The IMM

1. Turn off the system and disconnect it from the

 

 

 

 

indicates a

 

 

 

 

power source. You must disconnect the system

 

 

 

 

failure in the

 

 

 

 

from ac power to reset the IMM.

 

 

 

 

PCI bus (Bus

 

 

 

 

2. After 45 seconds, reconnect the system to the

 

 

 

 

5).

 

 

 

 

power source and turn on the system.

 

 

 

 

 

 

 

 

 

 

3. Run the test again.

 

 

 

 

 

4. Make sure that the DSA code is at the latest

 

 

 

 

 

level.

 

 

 

 

 

5. Make sure that the IMM firmware is at the

 

 

 

 

 

latest level. The installed firmware level is

 

 

 

 

 

shown in the DSA log in the Firmware/VPD

 

 

 

 

 

section for this component. For more

 

 

 

 

 

information, see “Updating the firmware” on

 

 

 

 

 

page 267.

 

 

 

 

 

6. Run the test again.

 

 

 

 

 

7. Turn off the system and disconnect it from the

 

 

 

 

 

power source.

 

 

 

 

 

8. Trained service technician only) Replace the

 

 

 

 

 

system board.

 

 

 

 

 

9. Reconnect the system to the power source and

 

 

 

 

 

turn on the system.

 

 

 

 

 

10. Run the test again.

 

 

 

 

 

11. If the failure remains, go to the Lenovo Web

 

 

 

 

 

site for more troubleshooting information at

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

201-801-xxx

Memory

Memory Test

Aborted

Test aborted:

1. Turn off and restart the system.

 

 

 

 

the server

 

 

 

 

2. Run the test again.

 

 

 

 

firmware

 

 

 

 

 

 

 

 

 

programmed

3. Make sure that the server firmware is at the

 

 

 

 

the memory

latest level. The installed firmware level is shown

 

 

 

 

controller with

in the DSA log in the Firmware/VPD section for

 

 

 

 

an invalid

this component. For more information, see

 

 

 

 

CBAR address

“Updating the firmware” on page 267.

 

 

 

 

 

4. Run the test again.

 

 

 

 

 

5. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

201-802-xxx

Memory

Memory Test

Aborted

Test aborted:

1. Turn off and restart the system.

 

 

 

 

the end

 

 

 

 

2. Run the test again.

 

 

 

 

address in the

 

 

 

 

 

 

 

 

 

E820 function

3. Make sure that all DIMMs are enabled in the

 

 

 

 

is less than 16

Setup utility.

 

 

 

 

MB.

4. Make sure that the server firmware is at the

 

 

 

 

 

 

 

 

 

 

latest level. The installed firmware level is shown

 

 

 

 

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

5. Run the test again.

 

 

 

 

 

6. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

110ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Page 118
Image 118
Lenovo 3719, 3821, 3822, 3823 manual 166-906-xxx